Rated 4 / 5 from 9 reviews
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Integrity Energy Systems Integrity Energy Systems provides quality and professional heating and air conditioning services to Seattle and the surrounding areas in Washington. Our certified heating and air conditioning technicians provide residential and light commercial heating, air conditioning, and indoor air quality services for customers throughout the surrounding Seatlle, WA area.

We take pride in our energy saving services, and our customers know they can count on us for quality craftsmanship. Whether you are looking for a new heating or air conditioning system, our Seattle HVAC experts will walk you through selecting a new system for your home or commercial business.
Business details
  • Year established: 2011
Services
Air Conditioning
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During the hot, humid days of summer a dependable air conditioner is necessary to ensure your comfort. With the high-quality air conditioning installation, maintenance and repair services offered throughout the Seattle, WA area by Integrity Energy Systems your comfort is practically guaranteed.
Heat Pump
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If you, like a growing number of consumers today, are concerned with the environmental impact that heating and cooling your home has, you may want to consider the installation of a heat pump at your Seattle, WA home. Heat pumps can provide your home with both the heating and cooling power necessary to keep you comfortable year round.
Furnace Repair
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In a perfect world you would never have to call a professional heating technician for maintenance or repair service. Of course, in a perfect world you would also always be comfortable. The fact is that neither of these scenarios is very likely to happen, so you'll have to settle for the next best thing.
Furnace Installation
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It doesn't matter whether you are looking for a first time heating installation or are ready for a replacement heater model. The NATE-certified, extensively trained and experienced professional heating technicians from Integrity Energy Systems are here to ensure that your new heater gets off on the right foot.
Heating
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When the chilly, damp weather comes to Seattle, WA, you will need a dependable, efficient home heater that you can rely on to provide consistent warmth and comfort for you and your family. Integrity Energy Systems is here to make sure that goal is met with our high quality, professional installation, maintenance, repair and replacement services.
Reviews (9)
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Scott Grazier
Jun 14, 2022
Difficult to find a company to work on hydronic heating system. This company and my technician Robert was very responsive, communicated well and discussed options before providing written quote. Service: Repair HVAC
Paul Gobel
Apr 20, 2022
I had 4 gas fireplaces in my home receive services from Integrity. When I made the appointment, I made it very clear that 3 of the 4 where not working, they even asked me the make and model numbers so that they could throw in parts in case something needed to be fixed. I guess Integrity Energy Systems considered this a maintenance visit and not a diagnostic/"fix it" visit?

I was never told a price up front for the cost of the services ($279/fireplace with the 4 fireplaces costing over $1200 with tax). When told the final price my jaw nearly hit the floor, there were no parts being installed - nothing extra besides a cleaning and a system check. To reiterate a "maintenance" is just a cleaning and system check. On one of fireplaces, before the technician (who was a really good person and easy to work with) left, I told him the pilot light went out.

The technician stated that he would have someone contact me regarding getting that fixed (remember, I call Integrity to have the fireplaces "fixed" in the first place, not to get maintained), because it was already after 6pm. Now Integrity Energy Systems wants to charge an additional $400+ to come back out fix the pilot light. A game of bait and switch?

Highway robbery? In my opinion, there are less expensive options to have this kind of work done and other businesses that have more INTEGRITY that you should hire to get your work completed. The Better Business Bureau will also be contacted. In my case; Integrity Energy Systems, didn't have much of their namesake when getting the work done that I needed. Find a different fireplace repair/maintenance company to do work with!
Jasmine Brontly
Mar 22, 2022
While Robert is well respected in the company, if you have a half an hour conversation with him you get the vibes that he has a lot of focus on the $$. Did we feel like our satisfaction was as important? No. We would recommend leaving the financial discussions at the end or the beginning rather than keep bringing it up here and there. Also, remember to treat the costumer like you would treat your family; with honesty and integrity.
Claire Bronisz
Nov 25, 2021
Integrity Energy Systems was a delight to work with! I used them for a regular mini split maintenance as well as an annual fire place maintenance. Scheduling was super easy and the office was great about giving me an accurate price quote. Not to mention everyone I interacted with was super friendly and knowledgeable! Day of I got a reminder text and email when the technician (Kyle) was on his way. Kyle was FANTASTIC!

Really friendly, knowledgeable, and willing to walk me through the systems he was servicing (I am a first time home owner). He also left the work areas spotless and gave me a detailed review of the invoice and work involved. I will definitely use integrity Energy Systems going forward for all of my home system servicing needs!
Geoffer G.
Oct 21, 2021
Critical: Value The tech was very nice but the quote was astronomically high. Also, I was told that they refused to service my older water heater but would come out to give a quote. Despite not servicing it they still charged a $165 safety inspection, which was not expected or communicated in advance.
Paula Smith
Oct 14, 2021
First we want to apologize for taking so long to have this review. We wanted to make sure it's working properly and we are enjoying the system. We had it installed before the big heat wave in Seattle. It was amazing to walk in the house, feel the cool air and be able to sleep at night. We never suffered the historic heat of 2021 in Seattle. Now we are enjoying it for the last 3 weeks, it's a nice warm house.

Thank you INTEGRITY ENERGY SYSTEM. We want to thank and mention Hakimi and his young apprentice(sorry we forgot his name) for their professionalism. They got here on time and had a cloth on the flours to keep them clean, polite, mask on, humble and wonderful professionals. We are very pleased with their work. Hakimi is a treasure for Integrity Energy System. We suggest this company for our neighbors, friends, family. We highly recommend Integrity Energy System. Sincerely Patrick and Paula Smith in West Seattle
Eva
Oct 06, 2021
Integrity Energy Systems installed a ductless heating and AC system in our home in September, and we can't say enough good things about our experience with this company. Jason (who did the estimate) was clearly the most knowledgable and experienced of the three estimators that came to our home, and he did a great job laying out our new system. We appreciated all of our interactions with him, especially his willingness to explain how to self-maintain our system.

The installation by Hakimi and Brandon was of exceptional quality, as well as very pleasant. They were conscientious and thoughtful about all aspects of working on AND being in our home. Hakimi went above-and-beyond in making sure each heater head was installed in the best possible location, discussing the options with us for working around small peculiarities of our home.

When an electrician from outside the company accidentally punctured a hot water line in our home, Hakimi fixed the leak, cleaned up the mess and had water running again within 30 minutes. We would hire these guys again in a heartbeat!
Karyn & Hunt Branham
May 05, 2021
Excellent Customer Service: An endangered species! We needed a service call for our gas-fired fireplace. But calls to several businesses produced no results: ' We didn't sell it to you'; or 'not making house calls due to covid-19'; or 'next month ok?'; etc. Finally we reached Integrity Energy Systems who could come in a week! But on the day of our appointment, their service tech called in sick.

Rather than rescheduling, Integrity diverted another tech, who was enroute to a different appointment, to our home. After quickly fixing our issue, he said there would be no charge since he was going to be nearby anyway! Now that's customer service! We will definitely will use their services in the future, and can recommend them highly.
Branon Lyle
May 16, 2019
I highly recommend Integrity Energy Systems and will use them again. Robert, my service technician, resolved my issue and was prompt, thorough, efficient, friendly, and extremely competent. After purchasing a condo and turning on the mini split unit's AC function for the first time since the closing inspection, the AC worked fine until the mini split started leaking water down the wall and onto the floor about 12 hours later.

Good thing I caught it when I did. I called Integrity Energy Systems on the recommendation of my HOA president. It was a good recommendation! Integrity was able to schedule a diagnostic for the same week. My service technician was Robert, and he quickly identified the root cause - a faulty water pump motor caused by dust/grime buildup due to the lack of filter cleanings or full unit servicing.

My condo is a loft, and the mini split is mounted about 11 feet up a wall, so Robert happily used my ladder to reach and work on the unit. After my consent, Robert completed a dismantle and deep clean of the unit to get it back into pristine condition and recommended (without being an overbearing salesman) several part upgrades for both the roof unit and the condo mini split, including the water pump motor replacement, to improve efficiency, prolong the lifespan of the system, and avoid catastrophe.

I was able to schedule a return visit days later to get the new parts installed, and the unit is working great. I happily signed up for Integrity's yearly maintenance program, and I'll try to be better than the last owner when it comes to cleaning the filters regularly.