I've been in business for over 30 years, & we specialize in residential and commercial plumbing services. What that means is we know the codes and the construction of your area. Our licensed plumbers will do the job right for you. A real person will pick up the phone, and offer you friendly, no-pressure advice and answers to your questions.
You'll feel comfortable whenever you deal with us. You'll know right from the start that our promise of honesty, integrity and value is more than just words. When we show up it's with a smile on our face - and we're clean cut, with Photo Identification, and everything we need to take care of you.
You'll feel comfortable whenever you deal with us. You'll know right from the start that our promise of honesty, integrity and value is more than just words. When we show up it's with a smile on our face - and we're clean cut, with Photo Identification, and everything we need to take care of you.
Business details
- Year established: 2004
Services
Faucet
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For services including faucet installation, faucet repair, leaking faucets, low water pressure, and outside faucets, our plumbers are ready to assist you. With more than 29 years of experience, we provide excellent plumbing services in Austin-Round Rock metropolitan area - which includes Travis, Williamson, Hays, Bastrop and Caldwell counties.
Garbage Disposal
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For services including garbage disposals Installation, disposal repair, leaking disposals, and jammed disposals, our Austin plumbers are ready to assist you. With more than 29 years of experience, we strive to provide excellent plumbing services in Austin-Round Rock metropolitan area - which includes Travis, Williamson, Hays, Bastrop and Caldwell counties.
Toilet
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Including toilet Installation, toilet repair, leaking toilets, and stopped-up toilets, our plumbers are ready to assist you. With more than 29 years of experience, we provide excellent plumbing services in Austin-Round Rock metropolitan area - which includes Travis, Williamson, Hays, Bastrop and Caldwell counties.
Leak Detection
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Drain Cleaning
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Reviews (12)
Helena Marriott
Jun 04, 2022
Steven and Dylan at Fast Plumbing just made my day! First, they were able to make time for me within several hours of my contacting the office. They arrived on time and took care of several jobs, two of which I hadn't even mentioned when I called. I'm pretty much done with all my plumbing and even HVAC needs (they blew out the line that was leaking) with one call. They were polite, professional, thorough, and explained everything. I am very happy and would definitely call on them again! Thanks, guys!
S. E.
May 26, 2022
I called Melissa and they were the only one that was able to get to my problem quickly. As a GC sometimes things happen. This particular instance it was a problem we had caused. They showed up quick (a day ahead of schedule) and was able to identity the issue immediately. Thank you guys and I can't wait to do more business in the future. Service:Plumbing leak detection
John Lenderman
May 25, 2022
Use caution, ensure the price quoted over the phone includes diagnostic! Don't make the $500 mistake that I did. I called Fast Plumbing after my water company detected a steady 10 gal/hr leak, most likely from a toilet not sealing. Melissa was very helpful and they were able to get the toilet fixed the next day. No issues with the quality or timeliness of the work.
The problem is that over the phone we communicated that the repair would be $238. Melissa called me and I approved the charge once the plumber had diagnosed the problem- I even added a $20 tip because of how grateful I was with the quick response and repair. However, $798 was charged to my card. I called and Melissa explained that the additional charge was for the diagnostic and discovering where the leak was from.
This price was not quoted over the phone. Home Depot and Lowes had both quoted me approximately $400 total to completely replace the old toilet, but i wanted to support a local company, plus I was under the (incorrect) impression that the end price to repair (not replace) the toilet would be under $300. Edit: we were not quoted for $125 service fee and $375 for the first hour of leak detection, per the owner response below.
I already had a quote to completely replace the toilet for $400, why would I pay $500 to have a diagnostic? This makes no sense and looks to me like the company is trying to save face. Furthermore I also did not say anything about an $800 water bill, this is simply not true. No idea where that came from - maybe the company is getting us confused with another customer?
The problem is that over the phone we communicated that the repair would be $238. Melissa called me and I approved the charge once the plumber had diagnosed the problem- I even added a $20 tip because of how grateful I was with the quick response and repair. However, $798 was charged to my card. I called and Melissa explained that the additional charge was for the diagnostic and discovering where the leak was from.
This price was not quoted over the phone. Home Depot and Lowes had both quoted me approximately $400 total to completely replace the old toilet, but i wanted to support a local company, plus I was under the (incorrect) impression that the end price to repair (not replace) the toilet would be under $300. Edit: we were not quoted for $125 service fee and $375 for the first hour of leak detection, per the owner response below.
I already had a quote to completely replace the toilet for $400, why would I pay $500 to have a diagnostic? This makes no sense and looks to me like the company is trying to save face. Furthermore I also did not say anything about an $800 water bill, this is simply not true. No idea where that came from - maybe the company is getting us confused with another customer?
Jackie Driggs
Mar 13, 2022
Our normal plumber recommended Fast Plumbing. We thought we needed a new water heater. Jose was out and was extremely professional and honest. All that was needed was draining and taking out the gunk. We so appreciated his honesty and hope his honesty is a fundamental pillar of the company. Definitely our go to guy and company for larger repairs.
Sharletta Johnson
Jan 10, 2022
Good morning Fast Plumbing Team, I wanted to thank you for your excellent customer service and professional staff. I was able to secure a service call time and date for Thursday January 8, 2022 based on the Olshan Foundation Companies estimated time of service which was January 6th, 7th and 8th. As the dates started to change, I was in contact with the Fast Plumbing customer service team Melissa and Diana.
On Thursday January 8th, the Olshan Crew pierced one of my water lines. I freaked out and reached out to Fast Plumbing and they suggested I wait as additional holes needed to be dug. By the end of the day, the Olshan Crew pierced not one but 6 water lines in my garage. After speaking with the Olshan Project Supervisor, they would return on Friday to continue digging and add the supports.
I called Fast Plumbing to have someone come out on Saturday to repair the water lines but Saturday was already booked. However, they did offer to come out if they had a cancelation. Unfortunately, there was no cancelations, Diana was nice enough to stay in contact with me on Saturday as she provided updates. At the end of the day, Diana and I was able to come up with a game plan as I had to work on Sunday.
I went to work on Sunday morning and Diana text me to let me know the Service Technicians were on their way. I left my job and met the Service Technicians Steven and Cody. Steven and Cody were very professional and took care of the repairs. I was surprised when Steven asked if I had any other plumbing concerns. I did not expect him to ask as I only considered the initial problems.
I provided my additional concerns and Steven and Cody took care of them in a timely fashion. They were very attentive to my plumbing problems as they continued their qualify work repairs. After the repairs were complete and I was satisfied with their work, I was presented with the invoice. After what I experienced with the Olshan Foundation Crew, Steven and Cody's interaction was a breath of fresh air.
I wanted to thank the Fast Plumbing Team for their professional calm communication skills and their outstanding work ethics. What an remarkable Team! Satisfied Customer, Ms. S. Johnson
On Thursday January 8th, the Olshan Crew pierced one of my water lines. I freaked out and reached out to Fast Plumbing and they suggested I wait as additional holes needed to be dug. By the end of the day, the Olshan Crew pierced not one but 6 water lines in my garage. After speaking with the Olshan Project Supervisor, they would return on Friday to continue digging and add the supports.
I called Fast Plumbing to have someone come out on Saturday to repair the water lines but Saturday was already booked. However, they did offer to come out if they had a cancelation. Unfortunately, there was no cancelations, Diana was nice enough to stay in contact with me on Saturday as she provided updates. At the end of the day, Diana and I was able to come up with a game plan as I had to work on Sunday.
I went to work on Sunday morning and Diana text me to let me know the Service Technicians were on their way. I left my job and met the Service Technicians Steven and Cody. Steven and Cody were very professional and took care of the repairs. I was surprised when Steven asked if I had any other plumbing concerns. I did not expect him to ask as I only considered the initial problems.
I provided my additional concerns and Steven and Cody took care of them in a timely fashion. They were very attentive to my plumbing problems as they continued their qualify work repairs. After the repairs were complete and I was satisfied with their work, I was presented with the invoice. After what I experienced with the Olshan Foundation Crew, Steven and Cody's interaction was a breath of fresh air.
I wanted to thank the Fast Plumbing Team for their professional calm communication skills and their outstanding work ethics. What an remarkable Team! Satisfied Customer, Ms. S. Johnson
Caroline Chase
Dec 16, 2021
Cynthia Miller
Oct 26, 2021
After going through the freeze of 2021, I decided to replace the shut-off valve at the street so I could easily turn off the water if/when needed. Steven was great. He clearly communicated what needed to be done, confirmed the cost, and got to work. He installed a ball valve which will make the process of turning off the water so much easier. I highly recommend Steven and Fast Plumbing. I submitted a request on line and he was out early afternoon the next day. Very good service!
Joann Runkle
Oct 22, 2021
I love Fast Plumbing! I have called them several times the past few years. Eric has cleaned out drains, repaired a toilet, leaky faucets in and outside, and installed a water heater in our attic! Yesterday Jose came and efficiently installed a new garbage disposal! But first he removed a huge rat from under a dish washer my husband and I, (grandparents), could not remove! Jose exceeded our expectations! Also Melissa and Diana were most gracious, friendly and helpful on the phone! If you need a plumber, call Fast Plumbing!
Kathy Rainey
Apr 23, 2021
Slab leak during the snow apocalypse. They were able to schedule me quickly. The phone customer service was amazing. They were able to give me a detailed explanation of the process of finding and repairing a slab leak, an accurate estimate of the cost, and a time table for repair. The technician (Eli I think) was professional and did a great job of repairing the leak while minimizing the damage to the house. Jose and Joseph came out a month later to remove my water heater during the reconstruction process.
They were friendly, professional and gave excellent advice on the pros and cons of keeping my current water heater vs replacing it. I highly recommend this company. Fast, professional, and reasonably priced.
They were friendly, professional and gave excellent advice on the pros and cons of keeping my current water heater vs replacing it. I highly recommend this company. Fast, professional, and reasonably priced.
Gay Tomas
Oct 29, 2020
This company was recommended by Nick from UnionJack Plumbing who I had used in the past but no longer does the work I needed (hot water heater replacement). My experience with Fast Plumbing was incredible, I have found a plumbing company that is straightforward, reasonably priced, do not change price quoted and do outstanding work. Jose and Steven were impressive, followed pandemic protocols, I only wish I could have tipped better. I will use this company moving forward. Highly Recommend.
Steve T.
Jun 23, 2015
Brock Berry
Nov 17, 2014