Robison Air

I have used Robison Air for years. The techs always do a good job, are friendly and communicative, and after my interactions I feel that they are trustworthy. Service:A/C system maintenance

Great prices and great crew. Showed up on-time, took on the challenge left from the previous installation. Cleaned up before they left ( even vacuumed!). Great experience. Service:Installation

Critical:Professionalism, Quality, Responsiveness The receptionist would not even put me on the schedule. She just repeated that they are booked two weeks out. She was unpleasant and didn't even care to try to help. Air comfort solutions were more than happy to help. Go Jason White!

They came out and fixed our heater that had quit working. Willie and Keaton were great to deal with. Showed up on time and new what they were doing. Ended up having several issues with the system and they were able to get us warm again! Very reasonably priced. I would definitely use them again. Service:Heating system repair

Great experience! Tech new exactly what to do and solution. Came back the next day and made all necessary replacements. Very friendly and polite. I recommend this company to all my friends. Service:Repair HVAC

I used Robison Air for a new furnace and was very pleased. Their price was $2500.00 less than another company I checked with. The installers were here on time and very polite. They new their job and completed it quickly. I called to have the fan speed adjusted and the tech was here the next morning. T Very impressed. Service:Heating system installation

I use these guys on a regular basis to maintain my system. The office girls Carla and Kim are always so helpful. When it came time to replace my full system I received the same professional service from Danny (my Comfort Advisor), James and Nick (the Installers), and as always Randy and Eddie (my service Techs). It was a Great Experience! Thanks Guys.

The response time on the weekend was incredible. The pricing for a new AC was more than fair and affordable. The time it took from phone call to cool air was impressive. The employees were fantastic and the owner's response was second to none other in any other business. Services:Installation, A/C system repair, Install thermostat, Install AC

The biggest financial mistake I have ever made was buying Trane units from Robison. In four years I have not gotten through a single summer without needing expensive repairs. Their technicians do not seem to be trained and they have been unwilling to take responsibility for their mistakes. Stay away.

Our furnace quit working so we had no heat in the bedrooms. When I called, they said that they would work me in that day. Within less than 2 hours, a repairman called and was there 15 minutes later. He quickly diagnosed that the igniter was bad. He apparently had one in his van and had replaced it and tested the furnace all within less than one hour.

He was courteous, knowledgeable, and efficient, and the repair cost was very reasonable. We are extremely satisfied and would recommend them highly. We have had several previous interactions with Robison Air over the last 15 years including repairs, replacement of worn out systems, and installation of new systems and have always been very satisfied. Based on our experiences, this is an outstanding company that does quality work at a fair price. We will definitely continue to use their services as needed.

My AC hasn't worked properly since March, and my heat didn't work before that. After 5 or 6 service calls, during which the techs did nothing but charge me hundreds of dollars just to break my thermostat, they talked me into replacing my unit in May. The new unit, which they charged me about $7000 for, still doesn't cool my house below 80 degrees.

It took a third party coming in for them to admit that they just didn't secure my ducts, so I was spending hundreds every month on electricity to cool the bottom of my house. This, along with a faulty water heater, flooded the bottom of my house for months (which they would have noticed if they actually did the service they charged me for) and ruined my almost 100 year old beautiful hardwood floors. They still refuse to even call me back about reconnecting/securing my ducts, almost 2 months later. Stay away from this scam of a company.

I can no longer support a company with such dishonest management and business practices. I was charged twice for my furnace to be fixed while it was 27F out because the inept worker they sent out on the weekend couldn't fix it, not did he have the proper parts or knowledge to. Then I was charged hundreds more for another worker to actually fix it with the right parts.

Once I realized I had been billed twice for one effective fix Carol explained repeatedly what the bills were for and told me I'm lucky I wasn't charged double for the second billing. With this kind of service and treatment of customers it's a wonder this Micky mouse operation is still in business.

Unreliable. Company canceled my annual pre-paid maintenance appointment because they did not have enough technicians. It was rescheduled for a week later, but they did not show up at the appointed time. I was supposed to be their first call between 8:30 AM & 9:00 AM. They had me down for 2:00 PM - 5:00 PM, which was the time of the original appointment. I'm sure what they did is change the date of the appointment but not the time.

The girl answering the phone (Tracy) could not have cared any less. I guess they don't appreciate a customer that spent more than $10,000 on a system just a few years ago.

We just got our New Trane HVAC on the hottest day of the year. They came in and got old equipment out and new in and did an excellent job. Highly recommend this Company!

Very happy with their service! Wish we had gone with them first, instead of just getting a second opinion. The full experience: We had another company (Wortman) service tech come out to do a $75 winter furnace check. He quickly concluded that there was an extreme flame roll and said there was no fix. He said it was dangerous and we shouldn't turn the heat on until we replace the unit asap for a new one (estimate on receipt was $2800). We're big believers in second opinions about large purchases, so we had Robison come out to evaluate the situation.

Their tech had a good look at it and determined that there wasn't much wrong at all - just a couple of dirty parts that didn't allow the flame to move correctly, hence exhibiting the flame roll the Wortman tech noticed. He cleaned those parts and now not only is our furnace is working just fine, but we've still got $2800 in our pockets.

He also told us that although the Wortman tech said in his notes that he adjusted the gas pressure, it was clear that hadn't happened or was done incorrectly. Go with Robison. They charge a little more, but our experience is that they are either much more knowledgeable and/or honest. They also have a yearly plan for AC and furnace that is very affordable.

Everything went very smoothly!. Installers were very professional and completed job in 1 day. Very pleased with Trane equipment. Highly recommend!