One Hour Heating & Air Conditioning

Normally there is a concern when you need furnace service in the Winter. Not so for us. Youngberg's One Hour Htg & A/C got us in quickly. David H was prompt, polite and very professional. Made a possible bad situation into a pleasant one. Thank you, Youngberg's and David H.

Ruben was very thorough and explained how the Humidifier will work once it gets cold enough to use the Heater.

I highly recommend Youngberg's Heating and Cooling. I have nothing negative to say whatsoever. they were prompt, on time and accurate throughout the project. Friendly and professional and do excellent work. The job I hired them for was not an easy one. they did a complete central air system on a finished home that was being lived in at the time and retrofit the whole system to our demands. They were curious of our things and respectful of our pets. These guys are the best!

On time, very polite, explained everything and did a SUPER fine job on service and customer service. HIGHLY RECOMMEND! Thanks Ruben!

Service Tech came within designated time. Called before he came, gave me his name. Did a thorough job cleaning the heating unit. Made me aware of things that need to be looked at. Said he would follow up after speaking with a supervisor about duct work installation problems. Friendly, courteous, knowledgeable.

Recently our a/c died. They said they would come out 3 days later. My wife and I wasn't home. They called later at night saying they called us. They are "liars". They never left a voicemail. Time to move on from these turds.

Thank you so much for the fast work you did. I love our new AC unit and the guys was so polite. Even my dogs loved them. So professional they cleaned up after their selves and they are very affordable.

The blower on our heating unit stopped about 430 and you got is someone here in less than two hours to take care of it. They were thorough check everything couldn't of been nicer. Thank you so much.

The tech arrived on time with a smile and handshake. He covered his shoes each and every time he entered my home. Even though he could not fix my problem ( I need a whole new unit), he gave me the bad news gently and offered a solution.

Somebody was at the house in less than an hour on what must have been a busy day. Fixed the problem. Was courteous and professional. Will be calling for dryer vent cleaning soon. I've recommended your many people already.

5 reasons: Johnny Jones was a 10 discussed the problem and pointed it onto Justin Sharp, who explained the problem and solution.

Highly recommend. The only company that responded to us during the snow storm when our heat went out. Great job, thank you, Jeff!

I have been a customer of One Hour for 17 years dating back to when the office was located in Franklin. I have always received excellent service by the technicians and the office staff has always been friendly and cooperative.

They are knowledgeable, courteous staff, timely and dependable. A great experience! I wasn't entirely comfortable with the asbestos safety measures, but I turned out fine.

PLEASE BEWARE. INCREDIBLY DISHONEST. One Hour's technician attempted to cheat and manipulate my elderly grandmother. She has been paying the company a monthly fee for their services. This winter, when her furnace started giving her problems, their technician left her in the cold overnight before arriving the next day to turn on the pilot light (so much for their "one hour" guarantee).

He informed her that she needed a $9000 new furnace, and he would be happy to install it for her. Since she had a very nice furnace that should have had a number of good years left, we encouraged her to wait. A week later, her furnace starting acting up again, and the technician came and began applying pressure again for a new furnace. Alternately, he said he could get a repair part for $500 to fix the problem temporarily.

He left, and my grandmother spent a freezing cold night in her house. The technician called her promptly the next morning to offer to install the new furnace that day--oh, and he added "it would probably be good to do the air-conditioning unit while he's at it." My grandmother--a retired schoolteacher who lives on a limited income--thought she had no other choice but to take his advice. Fortunately, we hired another repair man to come take a look at the furnace that same day.

When he arrived he found that the One Hour technician had simply TURNED THE FURNACE OFF the night before, so that my elderly grandmother would be freezing while she considered his offer of a replacement furnace. The new technician also informed us that the faulty part was actually covered under the manufacturer's lifetime warranty, so the furnace repair should be absolutely free.

He assured us that the current furnace was one of the best on the market, and it was far from needing to be replaced. I doubt the new one that was being offered to her (at an absurd cost) would have been as good. Our new technician also told us that he had worked for a company similar to this one, and it is a common practice to push a replacement furnace for any machine that is over ten or so years old--even if it isn't necessary.

He quit because he felt this practice was unethical, and I agree. I'm so glad we were able to get some reliable help from my grandma before she was cheated by One Hour Heating and Air. I wonder how many other people have been taken for a ride by this fast-talking swindler and his company.