Rated 4.39 / 5 from 28 reviews
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Plunkett Heating & Air ​The Trane Comfort Specialist™ certification means the independent Trane dealer is of the highest standing and committed to being the best in every aspect of his or her business, from installation and service, to customer satisfaction and employee training. Not every dealer qualifies as a Trane Comfort Specialist, but rather only those that meet Trane's stringent standards and demonstrate a commitment to customer satisfaction and continuing education.

These dealers are committed to training to keep up to date with Trane's latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort - and a system that delivers the efficiency its ratings promise and you expect.
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Maintenance
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Regular maintenance on your heating and cooling system can help keep it running at peak performance and alert you to any potential problems. Just as you would have regular scheduled maintenance performed on you automobile, the same is true for your heating and cooling system. With the preventative maintenance plan our technicians inspect and clean your unit twice a year.
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Should you require service on your current home comfort system our skilled technicians have the know-how to diagnose, adjust or repair your system so that you are comfortable all year long. For safety and warranty reasons you should never attempt to service your unit yourself.
Reviews (28)
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Kathryn Thompson
May 21, 2022
I came home to an ac leak in the ceiling, and Kevin was able to get this taken care of quickly and without difficulty. He showed up on time, was professional, and showed me how to check the system each month. I appreciated that he went the extra step. Service: A/C system maintenance
Rade Momcilovic
May 19, 2022
Brian was professional, courteous, knowledgeable and a pleasure to work with. Plunkett has done our servicing for 39 years. Always awesome and awesome technicians. Thank you so much Service: A/C preventive maintenance
Raymond Sellitto
May 16, 2022
Great job today. Had an overfilled drip pan in the attic. Doug was very nice and took care of all issues and even asked to install an extra drainage pipe out from a portion of soffit outside. He blasted the clogged drainage line multiple times and ran many tests to ensure he left the unit working in optimal condition. Thanks Doug! Service: A/C preventive maintenance
Christine Mitchell
May 11, 2022
Brian was wonderful. He found a problem that would have occurred while he was maintaining our air conditioning unit. His personality is awesome. Definitely recommending him to other Service: A/C preventive maintenance
M. H.
Apr 24, 2022
The technician was very nice and went above and beyond! Called before arriving. Changed my original appt. date and they were able to help. The person on the phone was very nice and patient. Two prior communications (phone and e-mail) were also positive experiences. Services: A/C system maintenance, Heating system maintenance
Scott Abell
Apr 15, 2022
Extremely professional. Install took 1 day. They were very accommodating with working around my schedule. Added an upgraded return vent with my install free of charge after quote once they realized it would improve the quality of the units performance in the house
Jean Yarsawich
Feb 09, 2022
Thanks for prompt and courteous service. I find comfort in knowing the twice a year service keeps my unit in good working condition and me informed on the status. It means a lot to have such reliable service. Thank you Plunkett! Services: Cleaning, HVAC duct & vent cleaning
Debby Tippit
Jan 18, 2022
Jason was very knowledgeable and listens to the customer. On a different note, the Plunkett admin services. I had to initiate a call for service maintenance. I did not get any maintenance service during 2021. Plunkett has always had a human call to schedule maintenance. Really disappointed with their lack of not contacting the customers.
James Douglas
Jan 07, 2022
I did not receive services from this company however I had star quality customer service from Amanda in maintenance. She radiates and it was a great pleasure speaking with her over the phone. I hope she is valued as an employee here. it honestly made my day! Thank you so much for a quick smile!
Deborah Kent
Jan 05, 2022
The technician was very friendly and courteous! Doug did a great job. Unfortunately our AC unit is going to have to be replaced but we are thankful for all that he did. He was a bit late to the appointment but I was made aware that his previous appointment ran longer than expected. Services: A/C system maintenance, A/C system repair
Bill Thweatt
Jan 05, 2022
Had a great technician perform winter maintenance on both of our heating and air systems. Jason contacted me before arriving, was on time and did a professional maintenance service on both of our heating and air units. Thanks Jason. Service: Heating maintenance
Megan Mimmie
Jan 02, 2022
Very responsive. The technician that's came out was very polite and courteous. I would 100% recommend them based off my technician alone. Knowledgeable and easy to work with. Services: HVAC maintenance, Repair AC, AC maintenance, Repair HVAC
Simone M.
Dec 20, 2021
On a what we thought was an emergency with the heating system at my parents home, I called the office to see if they could come on a short notice to look at the issue. 2 days before Christmas I did not expect for them to come. To my surprise they squeezed my parents home into their schedule. The HVAC technician was very friendly, professional and explained everything in detail. I will definitely call them again in the future. Thank you again.
Don Taylor
Nov 30, 2021
Randy and Kevin did an amazing job. Very professional and courteous. Service: Repair HVAC
Heather Winner
Nov 29, 2021
Doug is awesome. He is always prompt and courteous as well as being patient when it comes to helping us learn our new thermostats. Thanks for being great! Services: Heating maintenance, Heating equipment repair & installation, Install thermostat
Stephen Cothron
Nov 03, 2021
I was in a bind the heater went out and i called and she was u sure if they could do it with their full schedule and she got me down for a tech the same day. He came out diagnosed the problem and got everything back working. I highly recommend Plunkett they have done great work not only now but in the past as well Service: Repair heating system
Bill Johnson
Nov 01, 2021
Lisa was very nice and scheduled Ryan to come within a couple of days of my call. Ryan and Kevin came a little later than expected but were good at finding the problem and placing an order for the motor needed to get the heater working again. As for a rating, we will have to wait and see how the repairs are done. I feel quite confident that the job will professionally performed.
Jagadish Joshi
Oct 17, 2021
Six monthly checking in detail and maintenance review; the call before coming included his name - so I knew it was from Plunkett; professional work and courteous Services: HVAC maintenance, Clean ducts & vents
Melissa Wolin
Sep 15, 2021
I can't say enough about the rapid response, our air was out and the house was in the 80's. They showed up a couple of hours after being called and did phenomenal work. Charged unit with Freon and unclogged a drain in the unit. Air is working, cooling well, and I can't praise this company more. Extremely professional from the call for service to the job being completed. Having AC problems, call Plunkett! They are beyond awesome and affordable! Special thanks to Henry Evans.
Katie Simmons Rhodes
Aug 26, 2021
One of the most dishonest and unprofessional companies I have worked with. We paid them to install a new unit in our upstairs back in March/ April timeframe. It has YET to work despite them coming out multiple times a week. Their solution was to install window units back in June upstairs since it's where our baby sleeps and it was getting to be. 90 degrees in his room.

I have been as nice and understanding as possible. But now they are avoiding calls, blaming each other and cancelling appointments after we have rearranged schedules to meet them here. Highly unprofessional and dishonest.
Delta Chuck
Jul 20, 2021
Great and timely service even after hours. Another company literally told me "no, we can't work on your AC, because it's still under warranty." I was literally confused, spent a sweaty day trying to figure out the warranty piece and just called Plunkett who was just as confused as I was and said "We fix everything!" And they did. my AC is now running super smooth and keeping me cool.
Teresa Gant
Jul 15, 2021
He did a great job explaining to me, what he was doing. I am very satisfied with your services. I would recommend your company
Moises Santiago
Jul 13, 2021
Kevin did an outstanding job. He did a thorough cleaning job on our unit including removing the panels to access the inside. He sprayed the unit inside and out. Kudos to Kevin. Previous technician did not do a thorough job as Kevin did.
Laura Toulson
Jun 15, 2021
All the employees that have been out very courteous and let me know exactly what has been done. Chance came out this morning very nice young man. Came in did his job explain things to me very pleasant
Carol Williams Olson
Jun 12, 2021
I was very pleased with the maintenance service on Friday, June 11th. The service guy was very efficient and knowledgeable of what he needed to do. Thank you Plunkett for your services.
Evert Cornelius
Jun 08, 2021
Did a good job evaluating problem. Explained that the unit did not seem to be causing problem but our electrical system may need to be checked. Suggested monitoring the AC unit while getting someone to check the breaker box. Very pleased with his work.
Michael Smith
Jun 02, 2021
Horrible, horrible customer service. We called them to come fix our broken AC. They first told us "maybe tomorrow" like they were unsure if they even wanted to come out. The next day, they showed up to my house un-announced without giving me or my wife a courtesy call. My wife was two minutes away from the house when they called to tell her they. were leaving.

My wife asked them to not leave that she would be there in TWO MINUTES. They left any way and she literally passes them on our street. When she called back they said they "have better things to do" and we would have to wait and reschedule a week out. I don't recommend this joke company.
Rodney Wade Roberson
Mar 17, 2016
Dear Plunkett H&A, Was going to call you but after reading how you treated your customers 3, 4 and 6 years ago, many of whom who could not afford to take you to court, I decided against it. One bad review, okay.