Climate Control

We had an AC unit replaced. We went with this company because the sales rep seemed very nice, the prices seemed reasonable, and they took care of getting all the inspection tags. Unfortunately, when the crew came, they installed the unit incorrectly and had to re-do it all (it took the whole day). Then, they left a few screws loose on the unit, and someone had to come adjust it because it was sounding very loud.

And the process of getting the tags took months and months. Overall, they were diligent about fixing their mistakes, but many of these mistakes were easily avoidable and should not have happened in the first place.

They were able to come same day and return the next to replace part. Technician was extremely pleasant and professional. Will use them in future as our heating and cooling company. Service: HVAC system repair

The prediction from the last technician' rang in my ears when my heat failed on the last cold weekend before spring: "This old furnace is on the verge of failure. Start saving for another one." Braydon dug deep into the uncooperative Lennox's guts (this model Lennox being singularly hard to service) and found the small malfunctioning igniter that was causing the trouble. An expenditure of thousands faded into hundreds, and I'm very grateful to Braydon for his prompt, courteous, friendly and expert service.

We have used CC for many years and have always been pleased with the service. Today we had an air purifier installed along with the yearly A/C maintenance. Service: HVAC system maintenance

Matt is great to work with and I trust him to shoot straight with me. I like the fact that he comes to handle my work on a regular basis. Service: HVAC system maintenance

Great experience. Tony is a problem solver and he didn't rest till he found the problem and resolved it. Good to have an expert! Very professional. I have no complaints and many compliments. Service: Heating system repair

They reinstalled a new gas valve that I took out and ordered. All other HVAC contractors would not do this b/c they wouldn't warranty the valve. I wasn't after a warranty. I was after labor and David did a superb job. They said it would take approximately 2 hours and he nailed it. Also preformed diagnostic checks to insure the unit was good. I ordered the part due to expediancy. Lori helped set everything up. Thanks again Climate Control!

Charged a $100 service fee to come out, signed a $400 contract to come back at another time and look for the leak. We never heard back from anyone after that. 2 weeks later called another company, found the leak which was right by the unit, and was back up and running in 45 minutes.

We recently had a new mini split system installed. We had a very good experience with Climate Control. Everything was professional from the start. Brandon in sales helped us get started. Travis and Christian were our installers. They took care to keep house clean-wore shoe coverings, put down drop cloths and wore masks for safety. The whole job was complete in a few short hours. We are very happy with our choice.

I rarely leave negative reviews, and I see all the positive reviews for Climate Control below, but in this case I feel it is warranted to share my experience with others. I recently purchased a new home in the Lexington area and before I closed, I had Climate Control come and do a full system check since they have serviced this system for 10 years for the previous owner.

I closed on the house later that month feeling confident nothing was wrong with the Geothermal system. Just 3 weeks after closing, my water furnace stops working properly and faults out. Climate Control sends a technician out (which they charged a "site visit" fee for, despite having been there a little over a month ago). After that visit, they present me with a pretty large estimate to replace an evaporator coil and recharge the system.

I called another local geothermal vendor for a second opinion (who for review neutrality I will not name here but you can see my other reviews) who not only sent a technician to investigate the system at no cost- but then successfully performed the identical repair (complete evaporator coil replacement and system recharge) for $800 less. Although everyone I worked with at Climate Control was cordial and professional, I have to question my experience of paying for an inspection, then paying for a quote, then having that quote be considerably higher than others.

Amazing service from first call to service call and then follow up. Best I have ever seen. Thank you

Brandon Franz with Climate Control is a real professional with experience and training to back it up. He explained all my options with different. brands. I chose Daikin a 4 ton 17 SEER variable speed heat pump, air controller, thermostat all with a 12 year parts and labor warranty. Got a $500 rebate as well. The installation went well and I am enjoying the comfort with a day night program that I can monitor and operate from my IPhone.

We highly recommend Brandon Franz and the Climate control team for any heating and cooling needs. They are always dependable, quick to respond, and as friendly as any person we have ever met. Honesty is hard to find these days and they are honest! We have multiple homes that they have serviced and we wouldn't recommend anyone else.

Fast response, quality work, experienced crew. Unbeatable warranty on my particular system. Took time to make sure all my questions were answered up front during quote, and that I was confident in operation and satisfied with job. Can absolutely recommend with confidence.

Crew was on time, professional, hard working and very respectful of property and I. This is my second Climate Control installation and I would highly recommend them for your HVAC work. Very competitive pricing and a good value.

They were so swift and the tech was knowledgeable and professional. I was also happy to see him respecting COVID-19 protocols. He fixed the problem in no time!

I had a new heat pump and air handler units sold about 4 years ago. Joppatowne professionally gentleman Curtis and I'm completely satisfied with this job. I had a technician out today for a small problem that was caused by a power outage and he was able to reset the system in very little time. I appreciate the service these people provide and will continue to do business with him as long as I own this house.

Great experience! After four quotes Climate Control offered the best value and we are very pleased with their work. Brandon was great to work with. Our new unit is keeping us very cool in the summer heat. The unit is quiet. We highly recommend!

By far the best heating & AC company around! We recently had an addition put on the house, and the crew added vents, as well as rebalanced the air flow for the entire house. They also installed a smart thermostat & sensors in the bedrooms. Every room is cool and comfy. Again, great products, great service, and great people to work with!

I was told I had a cracked heat exchanger, but was not told why, shown the pictures, given sufficient information about it. I got a second opinion and was told that was not the case and merely needed a cleaning, some caulk for condensation, and warmed I did have an old unit (which I knew). I don't believe this was malicious. but a second opinion is saving me 1000 dollars. So.

Great customer service. Had a new heating and air system installed. I would highly recommend them to anyone. Brandon is great to deal with!

They arrive on schedule, and do a great job. Workers are respectful and clean up after themselves. Never a disappointment.

Nice guys, great company. They make everything easy and jobs are done quick! Would recommend to anyone!

We recently had an entire new furnace and air conditioning system installed by Climate Control and could not be more pleased. Brandon Franz did a superb job explaining the different options and provided. detailed estimates for each configuration. He answered all our questions and seemed genuinely concerned with helping us choose the system that best suited our needs. Chad and Jordan did a fantastic job with the installation and cleaned everything up beautifully afterwards. From start to finish it was just an excellent experience with Climate Control and I highly recommend this company!

Just had an amazing experience with Brandon Franz! Was told by Bryant hvac that I had a coolant leak that couldn't be repaired and quoted $5,700 for their 'good' AC system and $6,300 for their 'better' system for my small one level home. Brandon told me that my filter probably needed replaced and my AC unit needed taken apart and sprayed off, and. then did those things for me which fixed the problem! He totally went out of his way to help and explain everything and was super nice. This company has earned my trust and I will use them for any future hvac needs!

Feel so comfortable compared with other contractors. Very knowledgeable and way of doing job is excellent. Use new technology to diagnostics. I would like to recommend others as well.

Just received our first bill after having installed a Trane high efficiency HVAC. The average temperature was higher this year than last and our kWh was down by 12.65. The service men were excellent and very professional.

Friendly, efficient and gave us a much better bid than two local competitors. Chris and his team are amazing to work with and replaced our two units in the same day. Strongly recommend Climate Control!

Call this company first! Everyone at CCHAC did a fabulous job. We had to install four residential units at my work place and everything was clearly explained from the beginning. When an issue popped up which they didn't expect, the crew stayed until it was fixed, pulling an eleven hour day.

Very professional. They did a great job. They are my company for my Geothermal system.

I rate Climate Control 5 star. We had to reschedule several times but it was no problem and the service man completed his work promptly and efficiently. Since having the new system installed we have had several questions and these were handled promptly.

They came when they said they would and did the job as promised. Great work on a great unit!

Did a thorough job and were friendly to boot! Answered all questions and helped us better understand our new systems. Great company!

Big thanks to Cody who fixed our A/C in about 15 minutes tonight. Thank heavens for the Gold Service from Climate Control. Been a customer since 1976!