At Chaparrel Pools, we believe in very old fashioned ideas. That craftsmanship and artistry are not dead, That you deserve good value for your investment, That the job is not done until it is done right and to the clients satisfaction, and that we listen to our better angels in every choice and decision we make.
Where we grew up, we knew our neighbors, we cared about each other and we worked together to make a difference. Our approach to business, design and customer service is grown from those solid deep roots taught to us from parents, family and community. We choose to treat our clients like our neighbors, our family and our friends.
Where we grew up, we knew our neighbors, we cared about each other and we worked together to make a difference. Our approach to business, design and customer service is grown from those solid deep roots taught to us from parents, family and community. We choose to treat our clients like our neighbors, our family and our friends.
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Reviews (9)
Phoebe Whitted
Aug 02, 2022
Liz S.
May 30, 2022
We hired Doug to build our pool in in 2016. The design was exactly what we wanted and the pool was completed within 3 months. We were very pleased with the project and hired them to do a small kitchen project to replace the lighting. That took a week and came out great. Last year we hired Doug to do a our kitchen and bathroom remodels. They came out great!
One thing I liked about Doug was he let me purchase a lot of the materials and fixtures and his team did the construction. He also gave me great recommendations for things they don't do, like window replacement. Clearly we have been very happy with the work and we will use Chaparral for our next project.
One thing I liked about Doug was he let me purchase a lot of the materials and fixtures and his team did the construction. He also gave me great recommendations for things they don't do, like window replacement. Clearly we have been very happy with the work and we will use Chaparral for our next project.
Jim Shepard
Apr 07, 2022
Very responsive to changing needs as the remodel was going on. They rebuilt our master bath, combined two rooms for a bigger game room, and put in a killer outdoor kitchen. Every time there was a new sub coming out or if there was ever a question, they were always on site (even though their office is on the other side of town). They were very interactive in selecting materials, accessories, etc. They made great recommendations which made the final product look great.
Heath Harrison
Aug 23, 2021
Two years into my Chaparral pool build and I cannot express enough how much my family loves our pool! Doug, the owner, actually invented the swimming pool. I think. From the first shovel scoop to adding the last drop of water, Doug was there to see everything was up to his standards. After the build he has even helped my friends and neighbors with additional patio projects. I feel confident recommending this company if your looking for a solid pool builder.
Clem S.
Jun 22, 2021
HUGE series of ASTONISHING issues and delays since our contract signature in Q4'19. These could be listed on pages and pages. But, all in all, we agreed in November 2020 on how to complete the project. This was a super FAIR deal to them given the number of issues and things I still need to fix in their work. As of June 2021, most of the deal has not been executed as agreed.
And we've been ghosted since April 2021. Simple as that. We reached out via the BBB and the business has been unresponsive through this channel as well. I have not been satisfied at all by all these issues, delays and, in the end, commitments not honored.
And we've been ghosted since April 2021. Simple as that. We reached out via the BBB and the business has been unresponsive through this channel as well. I have not been satisfied at all by all these issues, delays and, in the end, commitments not honored.
Liz Smith
Sep 16, 2020
William A. Foster
Jun 25, 2017
Abraham Lincoln
Jan 06, 2016
Brent P.
Sep 13, 2015
After extensive research over the course of several years, we chose Doug and company to build our pool. After building our house from the ground up, we felt like there were specific things we were looking for in a builder. Most importantly, we knew that adherence to budget, honesty, and timeliness were going to be critical. I'm happy to say Doug hit the mark on all these points.
After extensive rain delays, Doug was still able to keep his schedule and complete our pool before the summer swim season. As issues came up, particularly around specification and product selections, Doug handled these in stride and stood by his contract. This honesty is key in any construction project. At the end of the day, we ended up with a fantastic product and we paid what we agreed to.
You cant ask for much more. We've had very little post-construcion issues, but Doug did respond within a day or two on the one item we had to get fixed. I think Doug's prices are competitive in the Austin market, trending towards better value then some of the bigger players. His subcontractors used quality materials and the specifications of the pool were competitive to our other bids.
Everything built met or exceeded the spec - I never had to question or ask to have something changed. Also, kudos to Doug's Pool construction foreman and plumber - Pat is an artist.
After extensive rain delays, Doug was still able to keep his schedule and complete our pool before the summer swim season. As issues came up, particularly around specification and product selections, Doug handled these in stride and stood by his contract. This honesty is key in any construction project. At the end of the day, we ended up with a fantastic product and we paid what we agreed to.
You cant ask for much more. We've had very little post-construcion issues, but Doug did respond within a day or two on the one item we had to get fixed. I think Doug's prices are competitive in the Austin market, trending towards better value then some of the bigger players. His subcontractors used quality materials and the specifications of the pool were competitive to our other bids.
Everything built met or exceeded the spec - I never had to question or ask to have something changed. Also, kudos to Doug's Pool construction foreman and plumber - Pat is an artist.