Rated 3.22 / 5 from 9 reviews
5
5
4
0
3
0
2
0
1
4
Website
Call
Pool-Aide Pool-Aide Inc offers a high quality pool service. Our Austin TX company has been providing the residents of the Greater Austin Area with outstanding swimming pool repair, maintenance and cleaning since 1980. We are fully licensed, insured and bonded. Our company is a proud member of IPSSA (Independent Pool and Spa Service Association).

At Pool-Aide Inc, we set very high standards. Our service - be it swimming pool repair or cleaning - stands out with its precision, quality and speed. Our company has been built on a foundation of reliability, safety and expertise. We are always ready to deliver remarkable results.
Business details
  • Year established: 1981
Services
Services
Report
Our company provides the following services: Renovations, Chemicals, Acid washes Cleanups, Repairs on equipmen, t Cleaners Safety equipment, Upgrade features, Weekly maintenance service, Water testing and more.
Videos
Although many owners do a fine job of caring for their own pools, it is always nice to arrange for professional service. You never have to carry water samples all over town or buy pounds of chemicals you don't really know how to use.
Reviews (9)
Write a Review
Lori McDade
Apr 24, 2021
Mr. Kenny has been our technician since we began and he is incredible! He is not only professional, but he is very personable as well. We couldn't ask for a better company to take care of us. Thank you!
Carrie Cullens
Dec 31, 2020
Started out well. Then service quality dropped. Had different cleaners, some were better than others. The worst one spends 5 minutes, cleaning, if that, and leaves. Pool was cloudy, as he didn't put in chemicals, for quite some time. I fired them and was chewed out by the owner, for it! I should have read the reviews before hiring them in the first place. Hired a new company.
Kristine Moore
Apr 05, 2020
Called for a simple repair. They scheduled twice to fix it then cancelled both times. Excuse was that they had higher priority clients that needed immediate attention. That is just not right.
Brenda Nelson
Jan 09, 2020
I have had a number of issues with Pool Aide. If I am lucky they come by and vacuum but they do not change the filters so the in pool cleaning does not work. I have had my tech quit and no one come until I called and they then assigned someone else. I called this week to ask that they change the filter because it is so clogged and this was after asking them to check the pool two weeks ago.

They chose to terminate Immediately because they do not have enough staff to clean the pool appropriately. They do have enough staff to bill me just not actually maintain the pool. Try someone else, they can not be any worse than Pool Aide.
Sarah G. Butler
May 09, 2017
Pool-Aide Inc is more than a reliable organization, the management carefully considers the needs and the requests of the customers. They professionally manage pools of many sizes with many different challenges.
Michael Mudd
Oct 28, 2016
Hands down the finest most professional and knowledgeable pool service company in Austin.
Raymond Giusti
Mar 21, 2015
Pool-Aide Inc is an amazing swimming pool contractor in Austin, TX! I highly recommend them for swimming pool maintenance and repair! They work very professional! Thank you guys!
Kent Kennedy
Feb 21, 2015
Good and bad experiences with Pool-Aide for two years. They do not regularly cleaning the pool while you are gone. They do little by little to save money. Not really reliable! Just want to say it publicly. After I expired the company, I hired another company.they found several things that haven't been done by Pool Aide Inc. Sucks!
Michele Seidel
Feb 10, 2014
I have a custom well-like water fountain which is the centerpiece of my backyard. When the pump broke, John came out to advise me on the repair. Unfortunately, the folks who did the original construction took some short cuts which make replacement of the pump nearly impossible. As the right repair steps would require digging up my property & patio, and maybe part of my deck, John suggested I take a look at solar pumps and discussed a variety of options. I appreciate the honesty & integrity that John showed by not doing a quick fix-up that might not be safe & would not last.