Peoples Signature Flooring

After being immobilized for months about where to start the process of replacing my 13-year old wall-to-wall carpet and vinyl flooring, I stumbled across the website of Peoples Signature Flooring. They are a mobile flooring company, meaning that the owner, Robert Peoples, brings samples to your home based on what you need in terms of flooring type, materials, quality, and color.

The hands-on-approach was exactly what I needed. What I had not expected is that Robert spends a great deal of time educating his clients (in writing and verbally) so they can make educated decisions every step of the process. At no point in the process did I feel overwhelmed or on my own. He provided expertise, recommendations, suggestions, and things to consider but I was always in the driver's seat.

I was originally going with Luxury Vinyl Plank flooring but after Robert came to my home and we tried out different styles of flooring with my lighting and furnishings - and crunched numbers (my biggest concern), I ended up installing a stunning engineered hardwood throughout and complementary tile in the bathrooms and laundry. Robert (and his wife, Julie) provided fantastic service, that was professional, educational, on budget and on time.

In fact, his crew was in and out in three days - which was earlier than anticipated. The wood and tile floors are absolutely beautiful! I couldn't be more pleased and I would highly recommend Robert and Peoples Signature Flooring to any homeowner looking to do flooring work!

This was the second time that we have worked with Robert and Julie on a flooring project. This time, we installed tile and hardwood in the entire second floor of our home - not a small project. They were just fantastic to work with from start to finish. Robert is extremely knowledgable and spent a lot of time helping us find the right solutions to stay within our budget - we actually came in a little under what we had planned to spend.

They were great about scheduling and helping us know how to get the house ready for the work. The crew that did the installation was fantastic. They were pleasant, very professional, did a great job cleaning up, finished the work right on schedule, and the work is just beautiful. Every detail was perfect. I can't say I have a single complaint about any part of the process and we are so glad we did the project. If you have a flooring project, this is who you want to work with, no question.

Peoples Signature Flooring has been a pleasure to work with from start to finish. Robert and Julie Peoples and their super team expertly took care of every detail seamlessly and graciously - I love my new wood floors! I'm already dreaming of my next project and will definitely want to work with Robert and Julie Peoples. Five stars are not nearly enough!

Robert and Julie Peoples completely transformed our house. Not only did they have an excellent eye to help us pick out the perfect product to update our home, they also provided the best customer service experience I have had in Austin. Hopefully I won't need new floors for a very long time, but when I do, I know who we're calling. I couldn't recommend them any higher.

You can see in the photos how the new, light colored engineered wood made with wide Planks really opened up and brightened the space following the dark, bamboo with narrow planks that never should have been installed the way the previous contractor did it. Robert taught us that before transforming our house following a bursted pipe disaster in the winter storm of 2021.

I am a man of few words but I wanted to brag a bit on our experience with People's Signature Flooring. I will tell you that customer service is top knotch with these guys. I was skeptic at first because when you dealing with insurance, especially after the ice storms of 2021, most companies come and go and their main focus is just to get the job done and move on. People's Signature Flooring was just the opposite, Julie and Robert made us feel as if we were their only cutomer, they both took the time to walk us through the process in selecting our new floors and through the insurance process. I highly recommend if you want serice beyond the sell, this is the group to go with. Thank you Julie and Robert!

We have used People's Signature Flooring on multiple occasions for over 20 years and have never been anything but delighted! They are pleasant, knowledgable and very reliable. Best news - they come to your door with all the samples! We have recommended them to everyone we know and never heard anything but positive reviews. Give them a call and tell Julie I said hello!

We have been updating our home over the past three years. The Peoples team has been there every step of the way. Robert has graciously fielded several calls from me when I've needed some guidance on flooring choices. The installation team is courteous and professional. They take the time to do the job right and make sure that everything is clean upon completion. I can't say enough good things about Peoples Signature Flooring.

We are so pleased that we had our flood damaged engineered hardwood flooring replaced by Peoples Signature Flooring. Robert & Julie Peoples are experts and very professional and friendly. They answered our many questions throughout the process and made sure we were happy. They have great flooring at a good price. They have their own crew do the installs so that they can control the quality of the work.

This crew has been with them for many years, and it was such a pleasure dealing with them. They were here when they said they would be. They completed the job on schedule, and they paid great attention to the details. If you have ever had to deal with workers who did a poor job or even worse, did a terrible job, it can be a nightmare. Peoples crew was the best I've ever dealt with.

Initially after Robert gave us his quote, we thought we couldn't give him the job because our condo boards repair company didn't want to work it out with us. (Long story) When I gave Robert the bad news and told him I was concerned about the quality of the work we might end up with from this other company, he still spent 20 minutes explaining what to look out for with the flooring and the type of glue used because he wanted to be sure we ended up with a quality floor for years to come (even if his company wasn't going to get the job). In the end we WERE able to use Peoples Signature Flooring after all. They were great. We highly recommend them for all your flooring needs.

Great experience.from purchase to install.great selection and was great to be able to see samples in my home! That is a great feature of People's Flooring. Robert was great in helping me figure out what product and color was best for each of my rooms. I had 3 bedrooms carpeted. The installation was equally great! Professional and courteous team! And they took great care moving my furniture. Wonderful experience again.they installed wood flooring for me 7 years ago.will definitely call them next time I need flooring!

I had Robert and his crew install new carpeting 6 years ago in my home. They did a superb job. Recently I noticed some minor waves in the carpet in an upstairs location. After 6 years I figured this was likely pretty normal. By the way, the carpet itself still looks great. I called Peoples and Robert returned my call. I told him what I was seeing and asked him to make any repairs needed, fully expecting to pay for the repair. Robert asked some questions and said that despite the warranty having expired, he would cover this repair under warranty because he thought something might not have been done correctly SIX year ago.

Who does that? Obviously Robert does! They completed the repair yesterday. In fact the crew found a few other really minor waves, and I do mean minor - and again the carpet has been in place for 6 years. They fixed these also. Robert was great, as were Julie and his crew. Absolutely top notch! I'll never consider any one else for my flooring needs in the future! I suggest your first and last call when you need flooring help is to Peoples!

I tell you what. this was the most amazing flooring experience for being my first! Peoples was recommended to me by a friend, and they were professional from start to finish. Robert spent SO much time with me picking just the right flooring for quality and price. Julie organized the installation very methodically and professionally. Robert was there through every step of the installation.

I think his secret is hiring installers that really know their job. They show up. They work hard. They get it done! My entire house got floor and carpet in five days this includes taking up old tile and carpet and the actual installation. Thanks, Robert! My house looks brand new!

It took years, but I finally found the hardwood flooring at People's Flooring. THANK YOU PSF! You gave the BEST customer service EVER. Not only did you Amaze me by your knowledge but estimating how much to buy according to the size of my bedroom was tricky.