Metro Energy Savers

I was in a dire situation - my A/C had been out for 2 days. The company that I had called 'ghosted me'. They called after the 2nd time window had been missed and stated their tech was on his way in 30 minutes. Their tech never showed or called. I searched and called Walker A/C. A live person answered and scheduled an AM appointment for the next morning. At 10:33am, the tech Jubenal Mota arrived. Within 30 minutes he replaced the capacitor! My service charge of $89 was waived because of a service rendered. Very pleased!

Simeon was our tech and he was very polite professional and friendly and definitely took care of the problem we had with our A/C unit. Another great thing is he was here in less than an hour. We called around 10:15 pm and he arrived by 11pm. Thank you For the outstanding service would definitely recommend to all as well as use again.

I feel that we were price gouged last night during our service, can somebody please contact regarding: Charged $600 to install a $50 part. We paid $168 for a service call and then an additional $400 to install a compressor that took 30 minutes of time at maximum.

Update 5.31.22: very pleased with the service, professionalism, and knowledge of my technician, Yubenal Mota. I highly recommend! UPDATED 7.3.21: Walker HVAC continues to provide great service and hire knowledgeable technicians who are sincere about helping vs selling! For my recent service, I requested my prior technician, Yubenal Mota, who further earned my trust with his honesty, sincerity, and going the extra mile with professionalism, timeliness, and most importantly, knowledge. PRIOR: I have been a loyal customer of Walker Air for several years.

They earned my loyalty and TRUST after another company claimed that I needed to spend thousands on an HVAC repair. I sought a second and independent opinion from Walker who revealed that my issue had nothing to do with what the other company claimed. It was clear that the other company was attempting to take advantage of me. I spent a couple hundred with Walker-they saved me thousands from ripoff attempt. This is why I will only use Walker for my HVAC needs. Trust and integrity, and just great service!

Craig Gesell with Walker HVAC has helped us with maintenance and repairs and he's always extremely knowledgeable and helpful! Highly recommend Walker and Craig! Service: Repair HVAC

Mr. Allen was nice and told me the truth about my unit and I really appreciate him for that he was very nice and explained everything and I love him for that thank you mr. Allen so much for being truthful he is a very good employee and I will never forget his truth Service: A/C system repair

Needed a custom AC install to keep ~40 server nodes cool as my business grows. These guys CRUSHED IT, initial tests show extremely promising results and now a massive stress has been lifted off my shoulders! Way to go guys! Service: Install AC

I had our HVAC semi annual maintenance check performed by Walker today. Heath was very thorough and took time to explain things to me and provided options to keep our 10 year old system in good working condition. Service: A/C system maintenance

Thank you Walker for installing our new AC today! These gentlemen were very hard-working, professional and polite. Went above and beyond our expectations. Service: Install AC

Called this morning for service, technician Cory came to the house early afternoon and completed the service. Cory was very professional, efficient while also courteous and friendly. He explained our options and showed he cares about your customers. I am happy to be a Gold Star member and very pleased with the fast service and attention by Cory and the representatives handling my initial call along with the follow-up calls to confirm service timing!

Christie is the best worker they have. She deserves a raise. Impeccable customer service. Never parts with this employee. If I could I would leave her 10 million stars.

We found Walker when our neighbor used them to install a new HVAC system. Calvin came out yesterday for our Spring Maintenance visit and was superb! So thorough and professional. Thank you Walker for sending such a knowledgeable technician!

I have used Walker to install three new AC & Heating Systems in my home over the past couple of years and I could not be happier with their service. They are very professional, always on time, and they stand behind their work after the installation. I highly recommend them!

Metro Energy Savers! Great company, very professional, prompt, and honest! Will recommend to all my friends!

I just wanted to let you know that on March 8, your technician came to my house to work on my air conditioner. He advised me that I needed a new heat and air conditioning unit. Your crew was so kind and courteous. I found out later that I needed new duct work. When the crew finished installation, I could hardly tell they had been there. Everything was so clean when they left.

We had used Walker AC & Heating at our business when we had an AC problem at our house we thought they would be a great fit. They technician arrives around 5:00 pm and starts his evaluation of our problem. When he is done he tell me it $142.00 for the visit and then tells me what the problem is and that it will run another $975.00 to fix. When he leaves about an hour later I notice we have no electricity in approximately half of our house.

The next morning we call Walker AC and we tell them about the power issue they created and that we're no happy and will try another company. The second company comes out and fixes the power issue created by Walker the next day. Several days later they fix the original AC issue at approximately $400.00. Bottom they caused a power issue and attempted to overcharge us.

Just so you know we called them to let them know we're going to post a negative review. They said they are great employers paying benefits to their employees and yes something others can be higher or lower than their rates.

Your air conditioning services are excellent! I will definitely recommend you to my friends.

These guys saved my life. Woke up to an 81 degree house on Saturday morning and the AC was busted, on the hottest day of the year of course. They were at my house in 4, had it up and running in 45 minutes, and the guy was even able to tell me what he thought it might be and the cost over the phone.

I just LOVE Metro Energy Savers. They are so good to me. I discovered them when our AC went out during a heat wave and we couldn't get anyone else to come and help. Metro literally rearranged everything to get to us THAT NIGHT.

Just a short note to offer my appreciation for the professional service in the installation of a condenser unit on May 10. First, to your dispatcher for her courtesy in handling the coordination of the required persons to make the installation a success.

Our AC went out in July, Walker came out immediately and assessed the issue/proposed a solution. After looking at 3 other proposals, we chose Walker. Also they had been recommended by 2 reliable sources. They did an excellent job replacing the AC/furnace and entire system quickly-so we didn't have to be in 100 deg weather long with AC. The crew was courteous and cleaned up our property before leaving.

Unfortunately the unit installed was defective (not their fault!) After 5 weeks, the compressor failed. This was Labor Day weekend! Again 100 deg temps. Walker came out the next working day and replaced the entire unit! Again, quick, thorough and neat. By that night, our house was cool again. I've recommended Walker to family and friends and they also are very satisfied. They're fair, honest and accommodating. I would not hesitate to recommend them again! Linda Glauben Dallas

This is literally the WORST company! We had a unit installed by them and now it is not cooling. We have a ONE year old BABY and when I call I'm told they won't be able to make it out for OVER A WEEK! Anyone can tell that's complete bs. They were very quick to respond when there was something they could sell us but now that our unit is under warranty they don't see dollar signs and would prefer to let a BABY suffer! I'm so disgusted with this company and I will be spreading the word in every way possible. PLEASE do yourself a favor and forego this disgusting and incompetent company.

We had Metro replaced our AC/HVAC system a year ago and spent $5k. I complained about uneven heat and air distribution in the rooms and asked about replacing my ductwork as well. The sales person stated the ductwork did not need replacing, but when the installer arrived, he said it should be done.