Rated 3.79 / 5 from 14 reviews
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Custom Air Products & Services Custom Air Products was founded in 1996 with only a handful of employees. Today, Custom Air Products & Services employs over 260 highly skilled individuals dedicated to supporting the needs of our customers with quality products and services. CAPS was awarded the Houston Chronicle "Employer of the Year" award for the past 3 years.

Custom Air Products & Services currently occupies five modern facilities, totaling 250,000 sq. ft. in size. These buildings include administrative and engineering offices, training facilities, and filter warehouse in addition to service shops for fabrication, testing, electrical, manufacturing, and modifications.
Services
Explosion-Proof HVAC
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Custom Air Products and Services specializes in the custom design, engineering, and manufacturing of explosion-proof HVAC systems including air conditioning, heating, pressurization, and chemical air filtration. Our explosion-proof HVAC units can be designed and constructed for industrial locations both on and offshore.
Custom HVAC
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The MFS Division works hand-in-hand with customers and general contractors to complete the work as specified and in the time frame that is required. CAPS' skilled personnel work in all environments, including industrial and commercial facilities. Its highly qualified team of experts meets custom retrofit requirements with quick turnaround and excellent results.
Plumbing
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Custom Air Products & Services has the expertise, knowledge, and resources to provide superior plumbing service and maintenance at your commercial or industrial facility 24/7. We offer a wide range of plumbing services and maintenance programs for both commercial and industrial facilities. Our service area includes all of the Houston metroplex and the greater Texas Gulf Coast.
Commercial
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Custom Air Products & Services has the expertise, knowledge, and resources to provide superior services such as commerical HVAC maintenance in Houston, TX. We offer a wide range of HVAC service and maintenance programs for commercial office buildings, retail establishments, entertainment complexes, restaurants, schools, hospitals, and so much more.
Videos
Taylor Norris is the CEO of Custom Air Products and Services, a full service company specializing in the design, execution, installation, modification and servicing of industrial and commercial air conditioning equipment.
Over 200 employees and 100 vendors and customers were guests at the 2015 holiday luncheon. Taylor Norris, CEO of Custom Air Products & Services, thanked employees and customers for attending, and for their partnership, hard work and dedication throughout the years.
Reviews (14)
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John Holchin
Jan 14, 2021
Fantastic company. The units, parts and service are truly top rate. Their air purification systems are especially important with concerns about coronavirus.
Philip O'Hara
Nov 17, 2020
Custom Air Products is a fist class business. Weather it is in a high rise downtown or a Oil Rig in the middle of the Gulf, they can find a way to keep it cool. Its all about experience and they have the experience to get it done right in a timely fashion.
Glen Bertalotto
May 29, 2019
Local Guide local deliveries vantastic delivery today at Custom Air Products your chance to check out their services
Jkiecia
May 26, 2019
Employees (fabrication) work 12 hr shifts everyday with no days off, which is why they are constantly hiring new employees, this company have no regard for their employees family or the employee. It would be wise not to work your employees to DEATH.this is why caps have such a high turnover rate! this company should really do better with considering their employees besides providing a food truck once out the week.
Benito Garcia
Feb 06, 2019
Can't make that left turn into drive way. Need to U-Turn back and make from right side. Fast and courteous. Trucker approved !
Diego Castro
May 03, 2018
Im a driver, I come here 2 times a week but my last time here one guy was so rude about me wearing a hardhat, he didn't let me drop off what i had, What I dont understand is why he was tripping about it if everybody else wasn't wearing a hardhat, put a complaint with my warehouse about the situation.
Mike
Dec 05, 2017
I have worked at Powell for 16 years as a Project Manager, Salesman and Regional Sales Manager. I have sold or managed over 200 buildings; all of which required HVAC. I have worked with all Powell HVAC vendors. Don't slack off, but CAPS is far above all the others. CAPS prices are competitive and service is superior. HVAC is becoming a more important part of our projects.
Black Space
Dec 12, 2016
Best company I've ever delt with. Excellent at what they do. I'll choose CAPS everytime.
Debra
Jul 09, 2016
I personally have been purchasing from CAPS since 2007 for Powell Electrical. CAPS is a very easy Supplier to work with. I have never had any issue with them meeting the spec they quoted too. They go out of their way to meet our delivery goals and provide any special requests our end-users have.
Patrick Parker
Feb 24, 2016
Beware when calling this company for A/C service! I called this company this morning at 6:10 AM, Aug. 7, 2015, when I woke up and the a/c did not seem to be cooling right. The only experience i have had with this company is seeing them in my place of employment a few times. It sounded like the answering service that answered, and I specifically asked if they only did commercial, or if they also did residential.

I was told they do residential, and she took my info. A "technician" called me back at 6:23 AM, said someone would be out ASAP! Called "tech" back at 2 PM, said he was sorry, and was going to be calling into office right away. Called CAPS at 2:30, they seem to know nothing about my appointment, said, We do not do residential. I said I called their #, and talked to people representing their company, that told me they were coming out.

I asked if they could still send someone out to do a residential, since all this has transpired under their company name, and they said they only do commercial. BTW, it's going to be the hottest weekend in a couple of years. Thanks for being a neighbor, ya'll!
Michael
Dec 24, 2015
The technicians are professional in appearance and conduct. The training of the technicians appears to be a priority of CAPS, since they are able to tackle all of my HVAC and plumbing issues. Communication is very important in our daily operations and you and your technicians put in the extra effort to communicate exactly how the various issues are to be properly resolved.
John
Dec 05, 2015
Custom Air Products & Service Incorporated's engineering and design strength is why we chose them. In the offshore energy industry, where equipment is exposed to harsh elements and wide temperature extremes, it's imperative to get it right the first time and on always time.
Al Walsh
Nov 06, 2015
CAPS has definitely become our go to supplier for HVAC. Your quotes are fast, competitive, accurate and dependable. CAPS units and accessories arrive on time and service/start-up after the sale helps keep our production staff on schedule. You are by far one of the better companies we work with on a daily basis.
Patrick Parker
Aug 08, 2015
Beware when calling this company for A/C service! I called this company this morning at 6:10 AM, Aug. 7, 2015, when I woke up and the a/c did not seem to be cooling right. The only experience i have had with this company is seeing them in my place of employment a few times.