The Edge Remodeling

We hired The Edge remodeling to landscape our entire backyard. This included a pool, 4500 sqft of grass, about 2000 sqft of travertine and add about 1000 sqft of cement. Overall the process was rather painful and very slow. I spent a lot of time trying to figure out why work was not being done, having to alert them to issues in the work being done and needing multiple visits to fix incorrectly installed items.

The pool eventually turned out well, the grass needed several revisits to get it all working, the cement was down but was not slanted properly and eventually got foot prints and discoloration. For the money I paid I spent way to much of my own time having to monitor and manage what was happening. Plus my yard was never fully cleaned. This company can complete the job just beware of what you are the homeowner and going to need to do to get it done.

They were super helpful on the phone when I called with a Hayward circuit board problem. Told me it would be the next day before they could come out, but then called and were at my door in 2 hours. A 10 minute fix and then spent extra time reprogramming my board that another pool company messed up and we had been dealing with for 5 years! Even gave me a suggestions that I could do myself to fix a few things WITHOUT trying to sell me and over charge me for! Will definitely be calling again and already referred them to my neighbor!

We hired The Edge Remodeling for a major project at our home, they completed everything in a clean and professional way and the end results were exactly what we imagined. Highly recommended.

I had a pool designed by Todd and when I called back to speak more I never got any return calls. I emailed the company and did get a response but the lack of professionalism was astounding and to think that I almost spent 65k with a company who is literally fly by night. I located the old salesman and will be contracting with that company instead. Let's just say the previous sales guy left dues to his customers getting hosed by the Edges. Don't walk from this company but rather run

Edge Remodeling hires sub contractors for their work under their license and then does not pay the sub contractors employees after I fully paid for the job the subs performed. I would not work with a company who does this. Employee get paid first. If they cannot control the paperwork of the subs then the accountability is on The Edge Remodeling. Shame on you.

I had The Edge Remodeling come out for advice on a design and a quote to do a backyard patio and pool deck. They came out and we had a good conversation on ideas and they took measurements for the proposed design. I was excited to hear they could possibly do the work in my timeframe and would provide a 3D walkthrough design and quote by the end of that week.

When I followed up at the end of the week I was told they forgot about a trade show they were participating in and would have it to me by end of day as promised. That didn't happen. I followed up on Monday the following week and was again told on how this job was a priority for them and I would see the design and quote by the end of the day. That didn't happen.

I followed up on what I said would be the last time on Tuesday and was met with a more brief response that said I would get the design and quote by the end of the day. That also didn't happen. It's now the end of week two and I have not heard a word from them. How can I possibly trust a business on such a big job when I can't even get designs or quotes when promised.

We hired The Edge Remodeling to do work on our home that we purchased. The inspection report came back with some minor things that were recommended to be done. We got a quote from Randy and date for the work to be done and they were on time and done ahead of time which is always nice. A few months later we needed our bond beam to be replaced on our pool and the tiles to be replaced.

We got another quote and got the work done and we were so pleased with the work and how great Randy and Janae are when getting the job completed. Its nice to know that there are still companies out there that take pride in their work and care for their customers. I refer all my family and friends to them. We cant wait for them to break ground on our new shop on the property this spring! Thank you

The Edge did a very nice job with my wife and I's home here in Phoenix. They were very willing to work with us when we had questions or concerns, and were committed to making sure we were satisfied with the finished product. They completed a full kitchen remodel, replacement of flooring throughout the common areas, and installation of two sliding doors to the back of our home.

They also replaced sections of our roof that were damaged, and I can hardly tell that the sections are new because they were blended so well. One criticism is that even with a lot of preparation and planning by my wife and I, the job still took a little longer than expected because of some miscommunication with the granite installer. With that said, we would recommend The Edge based on our experience, and we may even use their services for some landscaping work in the future.

The Edge did a very nice job with my wife and I's home here in Phoenix. They were very willing to work with us when we had questions or concerns, and were committed to making sure we were satisfied with the finished product.

My wife and I have hired the Edge on multiple jobs. I have been in the mortgage industry for over 15 years and I have a huge network of professionals including contractors, handymen, and pretty much anything home related from my many interactions in this business.

In December I had The Edge Remodeling give me a quote to remodel a home I had just purchased. I was concerned as there were a lot of repairs & upgrades that needed to be done, but they made the process affordable & easy. The project manager came out to discuss everything that I wanted done and answered all of my questions. Originally I was only planning on having work done in a few rooms-but as their price was less than I was expecting it allowed me to get additional upgrades.

The work began just days after I gave my approval & was completed in less time than was budgeted-which is incredible! The results were fantastic- they did great work & the house looked amazing! The workers were very polite & cleaned up after themselves, which is a rarity from my past experience with contractors. I feel very fortunate to have worked with them & would definitely recommend others to use The Edge Remodeling.

Disrespectful, Uncaring, and disorganized. They used unskilled labor and was asked more than four times to come back and repair drywall and tile issues. When we wrote a review about them, they blamed us, and stated we never contacted them about their issues.

In December I had The Edge Remodeling give me a quote to remodel a home I had just purchased. I was concerned as there were a lot of repairs & upgrades that needed to be done, but they made the process affordable & easy.

Disrespectful, Uncaring, and disorganized. They used unskilled labor and was asked more than four times to come back and repair drywall and tile issues. When we wrote a review about them, they blamed us, and stated we never contacted them about their issues. We have emails and pictures on file showing how many times we tried to resolve issues, so it is not the customer's fault.

They "forgot" tools and made horrible, horrible cuts in our ceiling that needed to be repaired over and over again. The ceiling that they re-did still does not meet the wall, and they turned outlets upsides down, and had HUGE gaps around the drywall and the tiles. They put in chipped tiles, "forgot" to grout large areas, and even laid tile down wrong after we laid it out for them in a pattern that was discussed MANY times with the manager. If you want things done right the first time, don't call The Edge Remodeling. They will blame you for their poor workmanship, and still not get it right.