RCS Garage Doors

RCS were very polite when I called to set up an appointment, and they were able to get someone out the next day. Trey was prompt and very polite. He was able to adjust my garage doors so there was no longer large enough gaps on each side for snakes & geckos to get it. He also replaced my wall switch which was going bad. He completed the job in less than 30 minutes. He also went the extra mile in helping me get a glue trap from unstuck to some plastic. RCS prices are reasonable and they always provide great service.

Trey from RCS came out a few months ago to install a new garage door motor and that went great. It was quick, fairly priced, install was very clean and he picked up everything on his way out! I just recently had an issue with the cables getting crossed up and Trey was the tech that came out again (same day) and quickly fixed it at no cost since it was still under their warranty. Great experience with RCS, I'd definitely recommend them!

The people over at RCS Garage Doors have been amazing! After waiting 6+ months for fulfillment of my order, finally getting to talk to these guys got the ball rolling and was helpful in a way no one else related to this had been in months! They delivered my garage doors carefully, and in general were a huge help getting this process done. I highly recommend them!

Could not have asked for better customer service and all around great experience from this company. From the salesman, to scheduling our install with Eunice and the actual install was top notch. Installers arrived early, were professional and thorough. I highly recommend RCS Garage doors. Before and after pictures.

RSC Garage Doors provides great service and easy appointment scheduling. Service Tech alerted me ahead of time that he was on the way. Explained the details of my repair and completed the job timely. I will continue to call on RCS Garage Door if/when I need additional service.

Great company! Had to wait awhile for the doors to arrive, but the installers were very professional, friendly, & did a great job. Our new doors are so much more quiet than the old ones & now the pups can't hear us when we come home. Thank you for doing such a good job. Love our new doors.

Persis-Nova Construction, Inc. continues to enjoy our relationship with RCS Garage Doors, who have made and installed beautiful quality-crafted garage doors in the custom homes we've built over the years. We and our customers have been extremely pleased with the quality and selection of doors, the installation process and their great customer service, paying attention to detail.

We have maintained a great relationship with RCS Garage Doors, are very happy to recommend their products and services to everyone, and we look forward to continuing the relationship for years to come.

Eddie put up my new garage door. He did a superb job doing everything to perfection. He is a hard worker knowing exactly where everything goes. I would recommend RCS garage doors to everyone. They show that they care about their customer. Thanks again for a wonderful job!

Recently had a new garage door installed. Entire process was fantastic. Installer was experienced and knowledgeable and did a great job putting in the new door, frame, and motor. Only issue with the process was lead time on the door getting in, but supply chain is an issue everywhere these days. Definitely recommend RCS for any garage door needs as customer service is great and pricing is good as well!

The professionalism at this company is superb! After a broken spring went off like a bomb in my garage, I searched the internet for who to quote/call. After my first call to RCS Garage Doors and speaking with Ryan, I had already decided to hire them to come out and fix the issue. They were on time, gave me a heads up of travel time, professional and kind.

Never made me feel stupid for asking any questions. Ended up putting a new door and tracking system in (desperately needed an upgrade anyway). Their techs Trey and Eric were knowledgeable and swift with their work. Everything looks great, durable, and there are no gaps or spaces were left where the garage closes, etc. I would recommend this team (office and crew) for anyone looking for a simple repair, upgrade tracking, or a new door. Thanks, guys!

Anthony was my garage door technician. He was very polite and answered all my questions. He explained everything to me. He even explained to me all of the what, when's and why. Thank you Anthony for your help fixing my garage door. Now me and my family can sleep safe again knowing the door is fixed and closed.

Anthony was very helpful, polite, and explained everything in detailed. He always puts customers first by giving honest quotes. I will recommend RCS Garage Doors to my friends and neighbors. Thank you, Anthony, for your speedy work.

I can't say enough great things about RCS and their technician Trey. It started with a phone call to set up an appointment to replace my garage door opener, Eunice was extremely pleasant and professional and scheduled the appointment, in fact after scheduling the appointment, I received a text message confirmation. The day that Trey was scheduled I received a text message he was on his way, when he arrived he was knowledgeable, pleasant, professional and explained what I needed, unfortunately he didn't have the opener on his truck.

He rescheduled the installation for another day. Today he sent a text he was on his way, he arrived and set everything up and spent extra time showing me how everything worked and even programmed my keypad and app on my phone. In todays world it's hard to find good people and company's but RCS is a step above! If you ever need any work done on your garage door call them you won't be disappointed! Ask for Trey he's a ROCKSTAR! Marc

Anthony was AWESOME! Called to let me know he was in route early - evaluated the broken spring and replaced both, lubricated the door & springs and all in 40 minutes! Great professional service and Tech! Thanks Again RCS

The team notified me that they were on the way, showed up on time assessed the broken spring got measurements and placed the order. Very pleased so far.

Trey came out this morning to do our garage repair. He was phenomenal! So very personable and extremely helpful. He immediately accessed the damage and fixed it quickly. I could tell he was truly interested in making sure he found us the most effective solution. He left with our garage working better than it had been even before the incident that caused the damage. Thank you Trey!

They installed my garage door opener to an upgraded, quieter model and actually sold me down from the model I asked about. This just showed me the type of integrity and customer attention they provide. They recently came to adjust my door and I had they change the rollers on the door to help quiet the setup even more, since my son's room is above the garage. Would recommend RCS 10/10 times.

RCS was great. The technician, Trey, was very helpful and showed us how to access the app to operate the garage door remotely. He even took the time to help out one of our neighbors with a problem they were having with their remote. I would certainly recommend RCS to my friends and neighbors.

We just had a garage door installed by RCS Garage Doors. The experience was fantastic from start to finish. Customer service was always impeccable. Ryan came out and game us a quote. He was very clear about what would be needed and had the quote ready quickly. Such a nice guy. We were kept updated about when our door would be ready. Kevin was our installer and he did a terrific job.

He was helpful, personable, and made sure we understood everything. The door runs smoothly and looks great. Everyone that I spoke with in the office was wonderful. They couldn't have been more helpful. This was one of the best experiences I have had in 30 years of home ownership! I would absolutely use this company again and I would recommend them to anyone.

Great customer service, very friendly, and on time. Professional associate came to our home diagnosed and repair our door opener and gave us tips to keep our doors running great.

Loving the look of the screen door and having it is going to make projects, yard work, lounging, etc. such a better experience!(We now have a barrier to keep out the bugs, natural light can shine in, and some. privacy is provided). The entire process was four weeks (The inspection was scheduled five days after the date we agreed to the price quote, via email.

It takes two weeks for the shipment to come in and once it arrived the installation was scheduled the following week). We appreciate the services we received from everyone at RCS Garage Door (JD handled our inquiry, Anthony handled the inspection of our garage, Eunice contacted us for scheduling, and Kevin installed it). They were all very pleasant and professional.

Highly recommend RCS and their technician, Ryan Willey. Did an awesome job efficiently replacing my old garage door opener and installed a new one. Thank you RCS. and please update Ryan's picture as the one you send to customers look like a county jail picture :-

Just wanted to thank the guys from RCS very professional very courteous and very good at what they do highly recommended

Matt from RCS was awesome. He showed up early, was polite and installed the new garage door opener system with no delays or mess left behind. He took the time to explain the new phone app with me, helped me set up our vehicles to respond to the new system and answered all my questions while making me feel my satisfaction was of the utmost importance to him. I'd highly recommend RCS and Matt to anyone looking to replace their garage door opener. Great experience! CD, Mooresville, NC

Steve arrived with a good attitude and ready to work. He installed my garage door opener with ease and took the time to answer my many questions. I highly recommend Bob (the owner) and his team for you garage door needs. You will not be disappointed.

Have only good things to say about RCS. Start to finish it was a great experience. We had a big project. Adding an additional garage door in our shop and installing a new 2 post lift. From office staff to professional installers, everyone was knowledgeable, patient, polite. The installers took the time to make sure my husband was happy with each phase of the project but worked quickly as well. Everything looks neat and professional, just what we needed for our shop. Thank you RCS, will recommend and use you for future projects.

We booked RCS Garage door after shopping around and getting quotes from 3 competitors. The sales team stood out and helped us choose what was best for our project. After booking, the door arrived in the quoted 2 week time which was perfect since we are expecting our first child any day. The contractor on our job missed a small piece so when the. team showed up to install the garge door, the structure was not ready. RCS rescheduled for the very next day and executed in less than 2 hrs.

They even walked us through set-up and helped make sure we understood everything about the door. I highly recommend RCS and their team! 5 star experience and would recommend to a friend any day! Thank you!

Better customer service on the end. Karen was horrible to work with. She shouldn't have a job. Upfront service was great.

We found this company on yelp when I backed in the garage door and my husband failed at trying to fix it (oops!). We did a quick yelp search, called at 8pm and they were at our house around 10am the next day. Our technician Richard was so kind and knowledgeable. He fixed our garage door quickly and cheaply and I swear it even runs much quieter now.

Definitely recommend! Just bought a new motor from them this week. Called the day after Christmas that our door stopped working and they were there the next morning and out in an hour! Can't get any better!

Five-star experience from scheduling the appointment to the service call. Matt was great to work with (and my garage door wasn't really broken). He spent time explaining what happened, inspected my door to make sure everything else was working properly and even installed a remote opener (I thought I would have to schedule a second appointment). I am definitely a RCS customer for life, and you should be too!

I am very disappointed in your company as I recommend you to my stepson. He purchased a garage door and a new opener based on my recommendation. Today you failed to show at the appointed time, sent one person to install an 18 foot door, and then you did not install the desired opener accessories. In all, you wasted his day and cost him over $200. in lost business.

You did a good job for me and I spent weeks building up your company and your products. The techs were excellent, but the problem is your front office. This instance was in no way the techs fault. He didn't even know what time he was supposed to arrive! The techs did an outstanding job and my stepson finally got what he wanted. But for it to take an entire day to accomplish it is ridiculous! Personally, I am pissed that I recommended RCS and the boneheads in your office screwed it up.

I had a garage door spring break this afternoon and I contacted RCS. They had a technician at my house within a couple hours. Josh was quick and professional. He replaced the spring and lubricated the door. The door is operating well and is much more quiet than before. I will use them again in the future and recommend them to others. The price was very reasonable.

One of my torsion springs had broken so I called around. Matthew from RCS Garage Doors called me back. He was polite, knowledgeable and honest. I called the next morning and they scheduled me for the same day, moving the schedule around to accommodate me. The men came in the time specified and I even got a text w the technician's name that he was en route to my home. Donnie arrived w a colleague, both men were polite and answered all my questions. They worked quickly and efficiently. The labor has a 30 day warranty and the springs 5 years. Their price was fair and I even got the Yelp discount! Thank you RCS!

Wow! I would have never known getting a pull down door installed on my trailer was going to be so hard! I called 6 local companies (well sprung, Aladin etc.) to get estimates. They even took 7 days to get back to me and then said "sure we can do that job".and after inspecting it, the all said "we don't do THESE kinds of doors".and they all wasted my time.all except 1. RCS Ameriserv. Joe kicked major ass. He cares has good guys that know how to handle all types of door issues. I highly recommend them Corey

We hired this company to repair our garage opener early in the week of August 7. It took three weeks, and we still do not have all that we need Initially, they arrived at a time when we were not expecting (which would become typical of them). Then we were told that they did not have the type of opener in stock and would need to order it. I explained that we would be gone for the weekend and coming week and asked if we could have it asap so as to have our home secure while we were gone.

We were promised by a man named Mike that they would overnight it and due to this request we would need to pay the full amount which I did. We never received the opener until over one week late, and once again they arrived at a time when I specifically said I would not be home. They installed it without my being here and left one car garage opener thrown over with some shoes that we have outside our door.

We were also told that because it took so long we would be compensated for our earlier than usual payment. We never received any compensation. We requested a second car garage opener since we have two cars and have had to call twice to remind them of this. We have yet to receive this, and we are now in our third week of dealing with this company. This company is filled with incompetency and unprofessionalism. Obviously, we will never deal with them again, and I would advise others to follow suit. There are too many decent garage opener companies in this area. Go to one of them!

I used ameriserv for two project one for client and Another for a personal service. The client service was perfect and had no issue. The personal a technician showed up and there was a miscommunication on who would be installing the outlet for the door opener. I would have scheduled that through an electrician had I known they couldn't do it.

I was under the impression they were able to do it. So I'm now having to arrange an electrician around the holidays to put the outlet in. So far I've had no luck in doing so. Lesson learned always get an itemized list of services on the invoice you've paid for in advance.

Honest, fair, and efficient with both time and costs. Solid business ethics and delivery of services.

If in the market for new garage door this is the place to start. The salesman was very informed and helpful in the selection process as is the installers when the doors were installed. Great product selection with great price.

This company has the worst customer service I have ever seen! I have never called this company and been able to speak to whom I want, its always there on the phone would you like there voice mail. That wouldn't be that bad if it wouldn't take 3 days for them to get back to me.