I'm Mark Brummond and I started the Garage Door Doctor in 2005 with one mission in mind - to provide the HIGHEST QUALITY products at FAIR PRICES with the BEST SERVICE in the industry. With literally thousands of satisfied customers in the Charlotte area, the Garage Door Doctor continues to accomplish our mission and we've become Charlotte's most dependable, reputable and honest door company.
Building on our successes in Charlotte, the Garage Door Doctor expanded into middle Georgia in 2009, Raleigh, Durham and Chapel Hill in 2010 and Greensboro in 2013. After seven years, we haven't and we'll never loose sight of our commitment to our customers.
Building on our successes in Charlotte, the Garage Door Doctor expanded into middle Georgia in 2009, Raleigh, Durham and Chapel Hill in 2010 and Greensboro in 2013. After seven years, we haven't and we'll never loose sight of our commitment to our customers.
Business details
- Year established: 2005
- Employees: 11
Services
Commercial
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If you've had another company come out and tell you that you need to replace your commercial garage door, let the Garage Door Doctor see if we can fix it. You'd be surprised how often our competitors upsell when a simple repair is all that's needed. Often times we can literally save you thousands of dollars.
Openers
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Have you hit your garage door button and the motor is working but the garage door isn't going up? Does your garage door opener need repair? Most of the time the Garage Door Doctor can replace the gears in your opener and save you several hundreds of dollars. Why replace your opener when a simple fix can save you money AND prolong your opener for an average of 10-15 years?
Residential
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Is your old garage door in need of repair? Your garage door won't go up. It won't go down. Perhaps your garage door came off the tracks, the cables are loose or the remotes won't work. Maybe you have a problem with your springs or safety sensors. At the Garage Door Doctor, we have all your garage door solutions and we absolutely take pride in saving our customers money.
Reviews (64)
Heather Brown
Jun 20, 2022
Julie Pollock
Jun 03, 2022
Ms. Carson
Apr 24, 2022
I had a great experience with Garage Door Doctor. Same day or next day service. I was up and running the next day despite having to have a part ordered. Eric did an amazing job efficiently and with a smile. I couldn't have asked for better service or a better technician. If you have any issue with your garage door, don't hesitate to call the garage door doctor .
K. T.
Apr 08, 2022
I called to get a quote and a representative, Evan, came right out to my home. He later talked me through options. When I was ready to move forward a few days later, he came out within 30 minutes of my call to review and confirm options. The install for my garage door and opener were scheduled for the following day. James arrived ahead of schedule.
He was pleasant and clearly explained work completed. He also took the time to walk me through set up for the new opener. I am glad I chose Garage Door Doctor and highly recommend.
He was pleasant and clearly explained work completed. He also took the time to walk me through set up for the new opener. I am glad I chose Garage Door Doctor and highly recommend.
Nicholas Bossi
Feb 22, 2022
The only company I will ever use for garage door repairs - our garage door broke during a snowstorm and a technician was able to come the next day to get us back working. Had an alignment issue that popped up a week later and it was remedied quickly and correctly. 100% committed to customer service, they really went the extra mile to make sure I was happy. Alex and Eric are professional, prompt, and courteous - don't hesitate to let Garage Door Doctor take care of you!
John Kotula
Feb 10, 2022
Marc Phillips
Feb 05, 2022
I was finally tired or my garage door sounding like a very old roller coaster and stopping a foot above the ground. I called Garage Door Doctor on Friday afternoon and scheduled a service call for Tuesday between 4 and 6pm. Eric actually arrived a few minutes before 4:00. He evaluated the problem and gave me several option including replacing the 22 year old motor unit.
I told him what I wanted and, to my surprise, he pulled everything I wanted out of his truck and, in less than two hours, I had a new drive unit, new rollers, new sensors, and a new outdoor keypad. I was very impressed with Eric's professionalism, efficiency, and thoroughness, and especially his being able to do everything on the spot.
I told him what I wanted and, to my surprise, he pulled everything I wanted out of his truck and, in less than two hours, I had a new drive unit, new rollers, new sensors, and a new outdoor keypad. I was very impressed with Eric's professionalism, efficiency, and thoroughness, and especially his being able to do everything on the spot.
Andre Tillery
Jan 17, 2022
My garage door quit working. I nean literally fell apart while I was opening the door. Josh from Garage Door Doctor came out and not only did he fix the door, it's much quieter now, he provided the correct parts to lower and raise the door. With all that said he took the time to have a conversation with me while he worked. I would definitely recommend Josh for anyone having issues with a garage door. You guys are awesome!
Kim Stine
Jan 12, 2022
Josh did a great job servicing our garage door. We thought our spring had gone bad, but after careful inspection of the entire assembly Josh found that the spring was actually in really good shape. The problem was with the cable system which wouldn't allow the door to raise or lower. He replaced that and the rollers, made other adjustments, and took additional time to inspect and make adjustments to the other garage door at our request. Josh carefully took the time to make sure everything was working perfectly before signing off on the job. We are very impressed with his attention to detail and workmanship. We highly recommend!
Sean Walters
Jan 11, 2022
Jose Ruiz
Dec 31, 2021
Adam Schnier
Dec 29, 2021
I needed my old garage door replaced and new opener. Called in the morning, came by the house shortly after, and installed brand new door and opener the same day. Alex did my estimate and install, and was a super nice guy from start to finish. Couldn't have asked for a better experience. Definitely give them a call if you're looking for something new or need maintenance.
Lisa Weigold Bodenheimer
Dec 28, 2021
Eric Spielberg
Dec 24, 2021
Family member nailed the track of garage door exiting one morning. Not only did they get a representative to my house super fast but they took the time to fix the rail instead of just charging me an arm and a leg to replace it. I wish I can find my receipt the gentleman was a tall white male with a mustache he was fantastic and an asset to the company and I just wanna thank them again for the great job they did and saving me a fortune on replacing the tracks of the garage
Yolanda Williams
Dec 20, 2021
As a precautionary measure, we contacted the GARAGE DOOR DOCTOR, the only company that we use, for a tune up, since our garage door is a bit older. Let me start out by saying, when you call them, A PERSON immediately answers the phone and there aren't 10,000 prompts (THANK YOU!) to get to a live person. As luck would have it, on the day of our tune up, earlier than we expected, which was a plus - we encountered Josh.
He listened, was patient, kind, professional, and quite knowledgeable. Although the intent was just for a tune up, the small changes that he recommended, gave our garage door more life and ease of movement. We immediately noticed a difference in our garage, as soon as he finishined changing the wheels and the price point was ideal and made sense. If your garage is in need of repair or a tune up, look no further - call the Garage Door Doctor and a LIVE person will answer the phone and take care of you. Thank you GDD!
He listened, was patient, kind, professional, and quite knowledgeable. Although the intent was just for a tune up, the small changes that he recommended, gave our garage door more life and ease of movement. We immediately noticed a difference in our garage, as soon as he finishined changing the wheels and the price point was ideal and made sense. If your garage is in need of repair or a tune up, look no further - call the Garage Door Doctor and a LIVE person will answer the phone and take care of you. Thank you GDD!
Walter Kurtz
Dec 05, 2021
Had a Wayne Dalton system for a 16 x 7' garage door and couldn't get anybody to work on it. called these guys had them come out. They had previously done a maintenance service. Within 12 hours they came out diagnose the problem replace it with parts that I can easily get the next time if necessary at a very reasonable price. Clean job highly recommend Josh and Dustin for their professionalism and accuracy and courtesy.
Vickie Nolan
Nov 28, 2021
Our Garage Door went out and I called the Garage Door Doctor and they came out right away! I have to take my husband to and from Dialysis and I puts me in a bind but they were able to put me on an emergency situation. We had to replace our Garage Door System because of it been old. I am so pleased with Cody and he was such a pleasant person and got us set up quickly and now we have a better system that I can check from my Phone! I will make sure I call them for our repairs always because we are treated fairly! Thank you so much!
Dale Varney Drv
Nov 28, 2021
Tom Richardson
Nov 17, 2021
We need a new garage door. The ad I heard on the radio stated that garage door doctors does free estimates, never a service charge and you can send them away for any reason. This was not the case. Unfortunately I was not there for the quote and my wife paid the salesperson. When I tried to get it refunded I was given the run around. I finally. talked to the owner.
He said because if Covid they charge for everything and take as much as they can get. He said he would apply the amount if I bought a door from him. I now see why he has to take every penny he can. After getting another quote I found a higher quality door for much cheaper. Save yourself the headache and money by going anywhere else
He said because if Covid they charge for everything and take as much as they can get. He said he would apply the amount if I bought a door from him. I now see why he has to take every penny he can. After getting another quote I found a higher quality door for much cheaper. Save yourself the headache and money by going anywhere else
Nicki Kremer
Oct 18, 2021
Your tech Josh was out this morning promptly, and very polite. We called Saturday late afternoon for our garage door that was stuck. Our call was answered even after hours and we were given an appointment time for that Monday. Josh was prompt and gave great suggestions for longevity and maintenance of our garage door so wouldn't leave us with it stuck open. Josh was great! What a great representation for your company.
Sucharita Kodali
Sep 30, 2021
Friendly service. Our garage door spring broke suddenly Saturday night. They said first available time someone could come was Monday 7:30am. Josh came Mon morning and promptly identified the issue. It was about an hour of work. It's only been an hour or so but so far so good-working like new. He said the replacement should last another 10k opens and closes. 1 year warranty. Total was about $400 for 2 springs.
Chase Cupples
Jul 08, 2021
Lindy Sterling Wetherell
Jul 08, 2021
Ben Barry
Jun 26, 2021
Kheng Cambodia
Jun 24, 2021
Vinnie Ariemma
Jun 23, 2021
Julie Jenkins Kroehler
Jun 09, 2021
Sarah Hatchel
Jun 07, 2021
Tracy H.
Sep 11, 2020
Leslie Mciver
Aug 26, 2020
Jerry MacFetrich-Stahl
Aug 10, 2020
Mendoza
Jul 27, 2020
Laura Hannon Brubaker
Jul 21, 2020
Jane Marini
Jul 17, 2020
James Morcos
Jul 10, 2020
Elsa Roberts Relihan
Jun 27, 2020
Barbara Kalinski
May 09, 2020
Mr. Tim
Apr 18, 2020
Ashley Williams Ziliox
Apr 07, 2020
Treva Williams Jennings
Apr 03, 2020
Kelvin Ingram
Mar 10, 2020
Bernice Michele Benton
Mar 10, 2020
Stephen Anderson
Feb 26, 2020
Cyndee Eskridge
Feb 17, 2020
Andrew Williams
Feb 10, 2020
Jason Poteat
Jan 29, 2020
Ashton
Sep 12, 2019
Rion Williams
Sep 10, 2019
Adam Homola
Aug 27, 2019
The Garage Door Doctor was great! Calling was easy, they had a super friendly call person who worked with my schedule. They gave me a quote, it was accurate and what I paid. They gave me a time window and got here on time. Ryan, the technician was friendly, knowledgeable, fast, and efficient. I wasn't sold things I didn't need and the entire experience was smooth. For a job I could never do on my own they knocked it out of the park, and priced it well. Thanks Garage Door Doctor!
Verlynda Teague
Aug 21, 2019
Megan McKee
Jul 15, 2019
Highly recommend the Garage Door Doctor! After a little mishap they took my call and got me scheduled for first thing the next day. The gentlemen I spoke to said the guy coming would call 30 minutes before he arrived which is did. He was prompt and on time, very friendly and knowledge. Ryan answered all of my questions and explained what happened and what he would be doing. Hopefully I don’t break the garage again, but if I do, I will call them. Thanks, Garage Door Doctor!
A. Bowen
Sep 14, 2016
I called several places, including one other garage door specialist as well as other stores, to compare pricing. No one could match Mark's price and no one came close to his response time - he told me he could put in two new doors the next week (and this was on a Friday) compared to 4-8 weeks quoted by the others.
Peter Stallings
Jun 21, 2016
I called Garage Door Doctor to get an estimate to replace two panels on our single-car garage door. Mark said that he thought he might have the panels in stock and he would call me right back. He did so. His estimate was much better than the other two I had gotten. He scheduled the work to take place in two days and arrived at the agreed-upon time.
Donnie Jones
Apr 29, 2016
W. Tharpe
Oct 08, 2015
T. P.
Aug 12, 2015
I returned from an errand today, Friday, and garage door would not work, looked inside and discovered spring broken. Mark and he was able to schedule repairs for 2-3 hours later same day. Mark arrived in 2 hours and completed repairs in about 45 minutes. Nice young man who seems to want to do good job at fair prices. One man operation so low overhead.
Ricky Phillips
Feb 20, 2015
Anna Witter-Merithew
Jan 28, 2015
Heather Jahde Nagle
Jan 23, 2015
Fonda Howard
Dec 13, 2014
Angela Parker
Nov 20, 2014
Will Brummett
Oct 15, 2014
Don Williams
Sep 17, 2014
Jonathan Feather
Jun 30, 2014