Rated 3.93 / 5 from 15 reviews
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Cape Coral Plumbing Cape Coral Plumbing opened in 1983 as a modest business owned by Lee and Butch Ritter. By the late 1980s, Cape Coral Plumbing was already a multi-million dollar company and the Ritter father and son team had "specialized" in their particular areas of expertise within the firm. With growth almost out of control, the company started to turn away business instead of sacrificing quality work.

The Ritter team went to work and "crystallized" their company's mission. Adding office personnel, plumbers, trucks, inventory, equipment and a new facility would allow for quality growth. Today, Cape Coral Plumbing's facilities total over 9,500 square feet of office and warehouse space.
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Plumbing
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Our residential and commercial warranty department operates 24 hours a day 7 days a week. Our vehicles are fully stocked with such items as 2 sizes of hot water heaters, shallow and deep well submersible pumps, aerators, water softeners faucets, valves and fittings.
Reviews (15)
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Gregg Peterson
Jul 05, 2021
They located problems and addressed promptly. Fair price, courteous people on phone and in person.
Frank M.
May 27, 2021
I used them thru a builder. I now have lost count After 9 months of how many times they are "no show" I now have been in my home for 30 days and STILL waiting for them. Today 6/1 "no show" again. Cant get any worse. Buy your plumbing fixtures somewhere else. All talk no action. The owners son is terrible with the promises. They are a joke.! Mark my words! You have been warned!
Meischa Jackson
May 06, 2021
Traffic shut down on 75 by Hertz arena. Truck #196 thought they were special, went around everyone else, and peeled down the left shoulder. Called the company to file a complaint/let them know. Woman who answered phone wouldn't take any info & hung up on me when I asked if I should call highway patrol instead. I would never use this company based on unprofessional / unsafe driver & the company's complete lack of concern for their employee's behavior.
Mariel Fernandez
Mar 03, 2021
Critical:Professionalism, Responsiveness I am sure the pluming service is great but whoever answers the phone is just rude and has hung up on me on multiple occasions and I know I am not the only one.
Esther Ganz
Nov 26, 2019
First contact was with Diane. She was incredible! I installed an 85 gallon Rheem/Marathon water heater. Before the installation, she sent a plumber to check the water heater to make sure that the water heater arrived in good shape. Incredible company, excellent workmanship, and very competitive pricing. I would recommend this company to anybody who needs plumbing work.
Kara Rene AkiMagikarp
Nov 10, 2019
The receptionist is the best! She's always on top of things and quick to answer the phone and get you where you need to go. Their display room is set up beautifully and you can really mix and match different Hardware to create a one-of-a-kind look for your own home
Edythe Daiter
Oct 11, 2019
The first point of contact was with Diane. She is friendly and always has a willingness to help! Yesterday was a great example! She tried to locate a plumber in my area and had them rerouted to us just so we could have our shower working properly again! The staff that come to the house are always personable and equipped with the right knowledge as well as with rags and mats to maintain the clean in your house. I highly recommend this company!
Ingrid Okun
Jul 24, 2019
Gene and Diane were incredibly helpful when our hot water heater broke. Not only were they quick to respond to our situation but showed great care and follow up throughout. THANK YOU for your great service! EXCEPTIONAL CUSTOMER SERVICE! Had a very complicated situation that they went above and beyond to fix. I would HIGHLY recommend them for any type of water heater work.
Judy Kay Sanders
Apr 12, 2019
My Hot Water Heater was not working after return from vacation. Gene the technician was very honest and told me he could fix the problem without replacing. " I did not need a new Heaters". Problem solved in 20 minutes and I saved a bundle. Cape Coral Plumbing is HONEST, reliable, dependable and the best in town!
Michael Geml
Mar 15, 2019
After dealing with cold water at the far end of our home I finally gave up and called Cape Coral Plumbing. My inquiry was answered right away and a sales rep came out. I was very pleased with the recommendation to solve our problem and the price. When the Service Technician, Gene, arrived on time I was so impressed with the image of this company. Clean well cared for trucks, polite and well dressed employees and efficient. The job was done in no time, they cleaned up and I would recommend them for any of your plumbing needs.
Maria R.
Mar 08, 2018
I was very pleased with the service received from Cape Coral Plumbing when I had a water leak under one of my bedroom floors. Their employees are very respectful and understand the situation that you are going through and act accordingly. Their service personnel was very knowledgeable and got the work done fast. Their prices are excellent. I highly recommend them.
M. M.
Dec 13, 2017
Excellent Customer Service! Our hot water heater was not working, so we called Cape Coral Plumbing. Diane was very sympathetic and sent a technician quickly to assess the problem. The required part was not immediately available from the manufacturer and since it was a Saturday, it couldn't be delivered until Monday. The folks at Cape Coral were creative and identified an interim solution to get us hot water. Diane was very helpful and the price was very fair and reasonable. Thank you Diane and Cape Coral Plumbing!
Richard Morley
Apr 06, 2017
Our water heater started to leak. Manufacturer said it was under warranty and gave me a plumbing contractor to call. I was advised they were not accepting new customers and I asked for any possible recommendations. They suggested Cape Coral Plumbing. When I called and explained the situation to Diane, she was very understanding. Here it was just after Noon and she said she would try and get someone here but it could be late.

She called me back within 30 minutes and told me a tech would be at my home within an hour. The tech arrived, assessed the situation, stated the heater was shot. Surprised me when he had stopped on his way and picked up a replacement water heater, as he had seen this many times before with this specific manufacturers product. 90 minutes later he was finished.

New water heater installed and old heater removed and taken away. Amazing customer support and response. From now on if I ever have a need, I will ALWAYS call Cape Coral Plumbing!
K. Mg
Nov 21, 2016
Best customer service I have ever experienced! Even during the busy holiday season, Diane handled my situation with the utmost care. The service technician was fantastic and my issue was resolved in a prompt manner. This company went above and beyond and I am so grateful for their service! I will always recommend this company to anyone needing plumbing services.
Hayley Hh
Jan 31, 2016
They cancelled an appointment twice. We didn't want to go for the third. Can't be trusted.