Rated 5 / 5 from 30 reviews
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Hardwood Flooring Services At Hardwood Flooring Services we specialize in Sales and Installation of Hardwood Flooring. We offer an extensive selection of brand name & private label hardwood flooring in a variety of species, colors, textures and finishes. We install the products we sell providing you with ultimate quality control from the beginning to end, including selection, demolition, installation and any warranty or services issues.

We offer a two year workmanship on our installation in addition to having an exemplary rating with the BBB and winning the Angie's List Super Services Award. Cash and Carry transactions are welcome too.
Business details
  • Year established: 2002
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Reviews (30)
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Mason Bonar
Jun 13, 2022
Timely responses, talked directly to owner. Installed hardwood floors throughout the entire house.
Steve Starnes
Jun 07, 2022
Excellent work. Hardwood Flooring Services did a flawless job installing hardwood flooring, stairs, and baseboards in my townhouse. Bob and Anna were very communicative through the whole process, extremely professional and a complete joy to work with. Their materials selection and pricing were very competitive. Highly reccomended.
Shannon Hardin
Jan 21, 2022
I am extremely happy that I found this business! Working with them to decide on the right flooring was a great experience. The team that performed the installation was professional and friendly. It was a wonderful experience from start to finish. I would highly recommend them!
Amy Weiss
Dec 28, 2021
Hardwood Flooring Services helped install wood floors throughout our home, and they did so flawlessly. They were communicative from start to finish, kept the job site clean, and did a beautiful job. Their work made a massive difference, and I'm so glad we found this company for our project. If you are ever in need of wood floors, this is THE company to work with in Austin. Everything from the selection of wood to customer service is excellent! You won't be disappointed.
Jan Soifer
Jul 19, 2021
Excellent customer service, professional installation, and outstanding result in removing all of our old, nasty carpet and laying beautiful wood flooring. We highly recommend this business.
Carter Johnston
Jun 20, 2021
These guys are the nicest and most patient people to work with. They stand by there work and keep their word when guaranteeing your happiness with the final result. We had a super complicated hexagon-shaped room that was difficult to measure and demo. The crew really did the best job keeping our house clean during the process. Bob was super patient with us as we definitely pay very close attention to the smallest details, and even came back after the job was completed and paid for to redo an area that wasn't to our standard. I cannot recommend these guys enough! His crew, Ruben and Joe are excellent at their craft. If you want your floors done right, hire them.
Austin Reviewer
Apr 23, 2021
Bob is amazing to work with. I cannot say enough good things about this business. He is extremely helpful, follows through on his commitment, installation crew is excellent. During the recent snow storm, he came by to help remove the wood floor even though crew belonged to water remediation company. It is rare to find people of this class these days - helpful, great work, amazing customer service. If you need hardwood flooring, this business has my strongest recommendation.
Abraham Chong
Oct 25, 2020
Bob is great to work with and I'm glad I found them when researching for a company to replace my carpet with hardwood floors. The whole process was easy and it went smoothly. Bob responded to all my emails and answered all my questions. His crew lead by Vicente was awesome. They are very hard workers and did an amazing job. I would recommend Hardwood Flooring Services to anyone looking to get hardwood floors installed.
Wesley P.
Apr 14, 2020
Bob and Hardwood Flooring Services have 5 stars on here for a reason. Super knowledgeable, responsive, awesome selection of styles/colors/prices and a really good team to handle the installation. We went with Hallmark Malibu wide plank for our entire first floor and staircase (see pics!). They did an amazing job with it and we couldn't be happier.
Jonathan M.
Mar 29, 2020
If you're interested in having hardwood floors installed, save yourself some time and grief and go straight to Hardwood Flooring Services. After getting the runaround from both the big box and other specialty flooring stores In town we decided to go to Hardwood Flooring Services on Burnet Road. We walked in and immediately felt at ease. Bob is knowledgeable about his products.

He showed us around the store and sent us home with a few samples. After deciding on the Brazilian Pecan, Bob came out to measure and provided a no nonsense quote within a day. We decided to move forward with the project. Our flooring was delivered to our home on time in order to acclimate and Ruben and his team got to work on the installation. Ruben's team was amazing, hardworking, and kept the site as clean as I've ever seen.

They completed the project on time and on budget. We had them install this flooring in our entire house and could not be happier with the results. Please go see Bob at Hardwood Flooring Services and I promise you he will take care of you!
Jean Carroll Riggins
Jan 26, 2020
My husband and I can't say enough good things about Hardwood Flooring Services! They installed engineered hardwood throughout our house in 2014, and came out this past week to do repairs due to a pipe leak. Just as before, they were easy to work with, friendly, and meticulous in their work. We recommend them without hesitation to anyone considering wood floors!
Jean Carroll Riggins
Jan 26, 2020
My husband and I can’t say enough good things about Hardwood Flooring Services! They installed engineered hardwood throughout our house in 2014, and came out this past week to do repairs due to a pipe leak. Just as before, they were easy to work with, friendly, and meticulous in their work. We recommend them without hesitation to anyone considering wood floors!
Kristi Stuart
Nov 24, 2019
This is the second time I have used HFS and I was not disappointed. The floors came out beautiful! The team was professional and friendly and completed the job in the allotted time. I highly recommend HFS!
Tom Hofmeister
Oct 29, 2019
This is the second time we used Bob and his team. They removed 1000+ square feet of tile and older hardwood and installed beautiful new engineered hardwood. The crew was very nice, quick and did a great job installing and paid attention to the details, including making the existing molding look brand new & re-installing plumbing fixtures. We couldn't be happier from start to finish, highly recommend them to all who want a quality job.
Rachel T.
Jul 22, 2019
Hardwood Flooring Services did an installation of herringbone white oak in my master bedroom remodel. I called several companies for estimates and ultimately felt that the service and reliability of HFS was going to be the best. They were prompt, hitting their timeline for delivery of materials and installation. Their installers and finishers were all friendly and willing to address any issues identified while on the job.

I love the way my new floors look! I will also add that a few months after the installation when I noticed some issues that needed correcting, Bob (the owner of HFS) promptly went above and beyond to address them quickly. Highly recommend this company if you are looking for new hardwood flooring!
Bridget T.
Jun 26, 2019
We've worked with them on two projects now. They exemplify what it means to under promise, but truly over deliver! They are family run business -- very dependable, helpful and just a joy to work with. Andrea is very knowledgeable and helpful, and I'd probably consider her an expert in the field. Her father, Bob, was quick, helpful and extremely knowledgeable himself.

I do have to say though, one of my favorite people there is Andrea's husband, and here's why. My 5 year old was extremely fascinated with the work. He had no problem letting him sit and watch them work, and even went so far as to explain to him what they were do
Roxi Copland
Apr 18, 2019
We had just bought a new house in Austin and wanted to change out the old laminate and carpeting for engineered hardwood. We decided to give Hardwood Flooring Services a call due to all the stellar reviews online, and we're really, really happy we did so. Bob came out promptly to give us a bid and was happy to answer all of our questions. His crew arrived when he said they would, and did an absolutely beautiful job.

They worked fast, were super polite, left our place cleaner than they found it, and even came out later to replace a damaged board for no charge (we told them we thought it happened when movers brought in our furniture, not when they were laying the floor, but Bob wanted to make sure we were 100% happy with everything even though the damaged board likely wasn't even their fault). Basically, we couldn't be happier with our new floors and the quality of Hardwood Flooring Services' work, and we'll certainly be recommending them to our friends and neighbors.
Josh F.
Jan 31, 2019
Bob is great. We interviewed and got quotes from several other flooring companies, but chose HFS because of their reviews on yelp. Glad we did. After making our selection, and having one room completed, we realized we'd chosen the wrong floor for our style. We reached out to Bob in a state of panic, but his handling was nothing shy of first class.

The old floor was removed, the vast majority refunded, and the new floor installed with absolutely no delay in our project timeline.... And most of this was done while we were out of town, DURING THE HOLIDAY.
Marie W.
Jan 21, 2019
After going to Home Depot for a quote and getting the run around with install date being pushed back, I went to Hardwood Flooring Services and met with Bob. Within 2 weeks he had my floor measured and the beautiful wood flooring installed. His red have been with him for years, were professional and did an outstanding job. I highly recommend this company, their products, and their quality of work!
Tori H.
Jul 02, 2018
We had such a great experience start to finish. The showroom staff was very knowledgeable and really helped us get exactly what we were looking for in terms of product. The install was priced competitively compared to other flooring companies we checked out, and communication throughout the process was awesome. The install crew was the best work crew I've ever encountered, hands down.

We were very impressed with their work and professionalism. Lots of vendors (painters, electricians, plumbers, etc) I've used recently I've thought "well they're fine, but I'll try someone else next time to see if there's better out there." I wouldn't try someone else for floors next time; without question I'd stick with these guys!
Steve & Judy R.
Dec 18, 2017
From initially walking in their storefront to check them out based on investigating reviews on Angie's List to the final wave good-bye, we were consistently impressed by their knowledge of wood flooring, attention to detail, professionalism, and the results.
Jul
Nov 14, 2017
HFS installed engineered hardwood in our home. Reuben and Jose did an excellent job. They were incredibly conscientious about making the transition from the wood floor to the existing tile in the kitchen and powder room so that the wood and tile are exactly the same height.
Jerry
Nov 08, 2017
We requested a proposal to replace the carpet with hardwood in an office, master bedroom and master closet. We had never done a carpet to hardwood replacement. We had a sample from a friend that we liked but it was discontinued. So were trying to match this as close as possible. We requested a proposal from Hardwood Flooring.
Kelly H.
Oct 29, 2017
I cannot say enough good things about Hardwood Flooring Services. I recently bought a home and knew that I wanted to replace the carpet with wood, but didn't know much about it. One of the owners spent an hour with me showing me tons of different samples and helping me figure out what I liked. She gave me a few samples to take home. The service date ended up interfering with my painters' schedule, and Bob accommodated my schedule needs quickly.

I was struggling to organize the different contractors I had working on the house, and he was very understanding. The floors looked BEAUTIFUL when they were finished. The team was so quick! 1000 square feet in 2 days. The follow up really sealed the deal. A month after installation, I called with some questions about which floor cleaner to use. Bob answered my questions, then said he had an extra floor cleaner and offered to give it to me (this is $50 cleaner we're talking).

He personally DELIVERED the cleaner to my house that afternoon. I am so appreciative of everything Bob and his wife did for me start to finish, and I love my hardwood floors.
Brian Lynch
Jul 03, 2017
I just moved into a condo with vinyl floors upstairs and on the staircase. The original company did a poor quality job and I needed to change up the floors. My mother happened to have half of the square feet of wood I needed for my condo with a really nice brand of wood called Mirage. I thought I could save half of the money and called a few wood places, but they were unable to order the same wood. Bob came out the same day I called him and arrived on time.

I was late and he already measured and had everything organized before I arrived. I went to the showroom just in case I wanted other options that were cheaper and Ana in the showroom was wonderful to work with as well. My only hesitation was my hastiness to finish my renovation right away and these guys are scheduled a few weeks out. They are scheduled a few weeks out because the quality of their work is great. Bob's service is amazing and you can't find guys like him much anymore.

There were some problems with a stair rail in my place that was impossible to remove and he had some great ideas. His crew was able to come up with a solution that looks great. I will post pictures once my condo is finished with the renovations. I will be using Hardwood Flooring Services for my next place. I also found the pricing to be as competitive as doing a laminate floor with Costco and was willing to pay more for great quality and service.
Brenda
Feb 19, 2016
Installed hardwood flooring in our master bedroom and closet. We are so pleasedwith our new bedroombeautiful floor! Bob and his team are theAMAZING professionals. They took care of every detail from service to installation and follow upin a timely manner. The installers went above and beyond in making sure everything was perfect before they left.
Stephanie
Feb 17, 2016
This company will treat you very well. From the floor selection through the project, they were very professional and had great advice. We used them after we purchased a foreclosure. We wanted to do the demolition and the owner himself came and told us how best to prepare for them to save us money.
Dana Jones
Aug 11, 2015
I picked HFS because of the Yelp reviews and couldn't be happier! We had four bedrooms refloored with engineered hardwood. The team of installers sent to our house each had between 7 and 14 years of experience installing hardwood floors.
Jason Simmons
Dec 18, 2014
Phenomenal company. We used Angie's List initially to find them and they came out and did a bid for our flooring. It was a big job that included tearing old tile in our kitchen before putting down hardwoods.
Jorge Picos
Sep 13, 2013
This place is awesome! The Staff is super friendly. Andrea Is the Best part of this place, very friendly and super helpful.