Rated 4.94 / 5 from 34 reviews
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All Service Heating & Air All Service Heating and Air, based in Plano and serving Dallas and the surrounding Texas areas, is a recognized leader in the central air conditioning & heating industry serving homeowners and businesses. Dedicated to providing the ultimate in cooling and air conditioning solutions and heating needs, All Service Heating and Air is a family-owned heating and air conditioner contractor that has been in business for over 30 years.

Founded in 1986 by Wayne Polen, we are dedicated to providing you with reliable service and the very finest heating and cooling systems at a reasonable cost. At All Service Heating and Air, our customer always comes first.
Services
Heating Repair
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Sometimes the need for heating repair is obvious: your heater won't turn on, or you don't have heat. Too often, homeowners don't know they need repair until they are in the above situations, but there are many signs that may have been present early on which indicated that repair of the system was needed.
Thermostats
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To get the most out of your air conditioning system, you need a thermostat that you can trust. Having the right thermostat can mean the difference between frustration and effortless communication with your heating and cooling system.
Installation
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If your air conditioner isn't working as well as it once did, then it may be time to repair or replace it. At All Service Heating and Air, we want to help you keep your current system running, but sometimes it's better to choose a newer model that operates more reliably and efficiently.
Maintenance
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Hot, humid Dallas summers take a toll on air conditioners. Without regular maintenance, the average air conditioner loses about 5% of its original efficiency each year. To maintain your system's original SEER rating and make sure your air conditioning system won't break down when you need it most, All Service Heating and Air can perform tune-ups and inspections twice a year.
AC Repair
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If your air conditioner stops working or stops cooling your home quickly and effectively, then call on All Service Heating and Air for 24-hour emergency repair service. Our skilled technicians can troubleshoot and fix your system quickly. Our No Hassle flat rate pricing gives you the confidence you need up front, before we start your AC repair.
Reviews (34)
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Linnae Wagner
Jun 18, 2022
We had air scrubbers installed in our units. Tim called to confirm which type we wanted, let me know he was picking it up from the warehouse and gave me an ETA. He was polite, knowledgeable, professional, considerate, and clean. Without me asking, he gave multiple quotes for the additional work I asked about, based on the various options. He also didn't mind explaining the terms he was using which aren't ones I use daily. He took the time to hear me out on concerns we have had with past companies and explained what All Serve would do differently.
Laurel Winship
May 26, 2022
Tim from All Service was awesome! He identified our problem quickly and explained it in a way we understood. He already schedule a time for him to come back with needed parts and will also perform maintenance on our unit to get us ready for this awful heat! We are very happy with his service. Service: Repair HVAC
Pete Mackenzie
May 21, 2022
Tim from All Service was on time and very personable. He performed a maintenance check of my system and found a couple of issues. He had another suggestion for a future enhancement to the system. He had the parts that needed replacement and the task was completed promptly. I am very happy with his service. Services: A/C system maintenance, Repair HVAC
Connie Ager
May 10, 2022
Colin has been my tech for 20 years and has always provided excellent service and recommendations. He wants my units to last as long as possible and his regular maintenance assures me that they will enjoy long lives! I have recommended All Service Heating & Air to friends which is the ultimate compliment. Service: A/C system maintenance
Theodore Yu
May 05, 2022
When most other companies were busy after a recent hot day, ASH&A was able to send someone out right away. The tech was courteous and fixed the problem. The only issue was one of those "want me to take care of it for you?" situations, a quick capacitor swap that anyone with $25 and YouTube could do themselves, that ended up costing $320. That being said, they came out in an emergency, and it takes experience to diagnose the capacitor problem in the first place, so that makes things more justifiable.

Just wish companies would quote how much the work will cost EVERY SINGLE TIME before offering "to take care of it for you". Surprising your customer like that at the end can't be good practice. I learned my lesson now to always ask how much it is going to be. Giving 3 stars, I feel the need to speak out but I'm not trying to be malicious.
Cordero Bernal
Apr 16, 2022
Trust this group to give you an honest assessment. They were quick to schedule me when I called and extremely professional during my service call. I loved the way they took the time to explain my options. This was a second opinion and they saved me from system replacement. Services: Repair HVAC, A/C system repair
Linda Wheeler
Mar 23, 2022
Tim was excellent. He explained the problem we had with our unit and repaired it quickly. He also provided solutions to the same issue we might have in the future with our other two units. He was knowledgeable and worked quickly and efficiently. I highly recommend this company and this technician. Tim did an excellent job and we are extremely pleased.
Jenn Coker
Mar 06, 2022
Tim & Derek came out and found a leak that several had missed for the last year. They were both amazing to work with, and I felt 100% confident that they knew what they were talking about. I highly recommend them. Thank you so much to everyone at All Service!
Marie Blackwell
Feb 14, 2022
The office staff is friendly and remembers me when I call. The technician calls and texts before arriving on time. Jason is friendly and professional and gets the job done even if it is just for routine maintenance. Jason made suggestions for a future HVAC enhancement which was useful information and appreciated. You just can't ask for better than that! I have used them for years and will continue to do so.
Sam James
Feb 11, 2022
They are absolutely most professional, caring and attentive people to work with. My need was severe nd would have continued to be unknown without this team. I requested a service and with pictures plus understandable explanation it was made clear we needed duct replacement right away. My home is healthy now, the air is clean and air flow is consistent throughout all rooms. We are beyond pleased with the level of services we receive.
Jeremy Graves
Dec 16, 2021
Colin has absolutely great customer service skills. Great company and very trustworthy. Service: HVAC maintenance
Jwm
Oct 07, 2021
Our service technician today was Colin Creel. He has been servicing our units for over 20 years. He is always thorough and professional. He always explains the problems and the charges are quite fair. Service: AC maintenance
Rachel Abate
Sep 21, 2021
Highly recommend them for AC help! The person on the phone was very pleasant and helped me get an appointment convenient for me and they send follow up texts and emails before your appointment. The tech was very friendly and helped me understand the problem and explained what he was going to do before doing it. Easy payment with a credit card also makes it easier than finding a check book. Cant say enough good things about them, will use again!
Joel
Aug 30, 2021
All Service Heating & Air is a great local and reputable service. Our technician Josh has been servicing our unit for several years. He recently came out to perform some maintenance as the unit was struggling to cool during he hot Texas summer. Josh was professional, timely and courteous and took time to explain the issue and things I can do to keep the system running efficiently. I would highly recommend them if you are in the Plano and surrounding areas. Thank you again for a great customer experience!
Dionne Spencer
Aug 29, 2021
We could not have been more pleased with the professionalism and top notch services received from Josh and his team. We never felt pressured, and Josh was completely transparent when he presented our options. That's a far cry from what we experienced with other HVAC contractors. We would recommend them in a heartbeat. Services: Repair thermostat, Repair ducts & vents, Repair AC
Venky Venkatraman
Jul 23, 2021
My entire experience with Josh McGill and his company could be described in one word - OUTSTANDING! When Josh first arrived at my place he immediately spotted a problem that had been created by a previous technician which had pretty much put my 9-year-old AC unit out of action. After that, he sat with me and gave me a detailed explanation as to what he would be doing if he got the job of replacing my AC unit with a new one.

He then gave me a very competitive price after some negotiation and was able to give me an installation date within a couple of days. His people (Ismael, Noah and Oskar) showed up exactly on time on the scheduled day. They were polite, respectful of my property and appeared highly competent. Everything worked perfectly once they completed the job and they left everything spic and span, as if they had never been here to do a major installation where numerous large and heavy items had to brought up and down from the attic. Subsequently, I verified from the bank that the terms of the financing deal were exactly as stated by Josh. Josh then returned the following week to do a Quality Control Check (first time I have had any company do that on their own accord).

He ensured that everything was done right by his people and corrected an issue with the thermostat touch screen that I reported to him. Last but not the least, the Office Manager, Kristy, was extremely prompt in responding to any email I sent her. Bottom line - I wish every service provider that I engaged operated like this one - that would save me a lot of headaches! Based on my experience, I would highly recommend All Service Heating & Air to anyone needing AC and Heating repair or replacement services.
Anees Khandoker
Jul 20, 2021
Josh and his team are the best! I've been using their services for 10+ years, and they are as reliable and trustworthy as they come. They've helped me maintain older systems, install brand new systems, and now keeping things running smoothly at my new house. Go with All Service and you won't be disappointed. Services: Install heating system, Repair HVAC, Installation, HVAC maintenance
Matthew Mayer
Jul 02, 2021
I'm always pleased with the service I receive from All Service Heating & Air. I get the same few techs and they are all professional and friendly. Prices are good and fair and they are a reliable, trustworthy company. I highly recommend them for anyone looking for an AC/Heating company. Services: Heating maintenance, HVAC maintenance, AC maintenance
Mandy Lu Ristow
Jun 22, 2021
They installed our new HVAC system a few years ago and have been on top of the maintenance! We would/will use this company again. Our recent service experience with Taylor was top quality. He was timely, professional, efficient and went out of his way to make sure we were taken care of. Services: Repair HVAC, Installation, HVAC maintenance, Repair AC, AC maintenance
Jutta Preston
May 25, 2021
This was the first time that All-Service performed a maintenance check on my A/C unit. This company seems to be managed well, making things like scheduling, invoicing, payment etc. very easy on the customer. Brandon, the technician, was knowledgable, professional, courteous, thorough and very helpful! Looking forward to working with them on a regular basis!
G. K.
Jan 14, 2018
Long time customer. Very satisfied. great family-run business‎ We have relied on them for over 15 years. And so have many of our neighbors. They have fixed things for us on our old furnace and air conditioner, saving us money, so that we have not had to replace it. During a recent heat wave, I called them in the evening, and they came even though it was very late.
Jill
Jul 30, 2017
Fast Service! A/C had started to blow hot air and called All Service to come out and check. He got the unit working fast and it has been great ever since. I would call them anytime I need help!
Richard Boslow
Jul 22, 2016
These folks are the best there are! If I could give them 6 stars I would!
Ruth Ann Yates
Jul 01, 2016
A huge thank you to All Service Heating and Air! They were incredibly responsive today when our air went out unexpectedly. Robert arrived on time, diagnosed the problem and got us up and running in no time.
Cory Waggoner
Mar 04, 2016
All service heating and air is a great company with incredibly competent, a friendly service. They recently replaced all my duct work and vents and now our heating/ac works great! Not only that they discussed every aspect of their work and also notified me of a number of issues in our current system caused by the company that installed it.
Dhitt
Mar 01, 2016
We've used All Service for several years. Most recently, All Service has installed new 2.5 and 3 ton units for us and made some significant improvements in our ductwork. In both cases, Josh, Jason and their crews did outstanding jobs and at very reasonable prices.
Catharina
Feb 18, 2016
I was very happy with the speed All Service responded to our needs of service and replacement of our AC units. They did an excellent job and I also feel confident that they will be a trustworthy partner in maintaining the equipment in the future. I will be calling them for any future needs.
Cometochristorg
Dec 27, 2015
I contacted All Service Heating and Air (ASH&A) because of an emergency need for an HVAC expert to evaluate the HVAC system of a house I wanted to buy. The company immediately sent their technician Jason to help me.
David Snyder
Dec 23, 2015
They are very knowledgable and helpful. They finished a complete install in less than six hours. They even gave suggestions about how to save money om utility bills. The overall package I got was very good.
Zog Hasfallen
Dec 21, 2015
Because we had an air quality issue, we had Jason from All Service Heating and Air to install a UV light kit in our existing HVAC system in the attic. I had a very wonderful experience with Jason. I found him not only very competent and knowledgeable, but also very caring and kind.
B. Cole
Dec 04, 2015
We used All Service Heating and Air last year to replace our HVAC unit. Jason the tech that assisted us was courteous, professional and took the time to answer all our questions. Never once did he try to up sale us, like others had.
Michael
Nov 06, 2015
A+ Service I'd highly recommend them. Their service was fast, friendly, and informative (taught me preventative maintenance that I could inexpensively perform). I'll be using them for all of my future heating/air needs in the future. Great Job!
Nicholas Keney
Jun 27, 2014
I got my old upstairs unit upgraded to a 3.0 ton 16SEER Trane XR16 with a new furnace and coil. Josh and his crew did a fantastic job changing out everything including re-working my ducts. Josh did everything he promised he would do and more.
Heather Rosengrants Grubbs
May 22, 2014
Thanks All Service Heating and Air for great maintenance on my A/C unit today! Special thanks to Richard for a job well done!