AirCon Service

Had a new unit installed and they worked to make sure we were completely satisfied with the installation. Good people to do business with. Highly recommended. UPDATE:. Follow up service sucked. My son's room still sounds like a wind tunnel, despite assurances new ductwork would be finely tuned to our home.

I called them on a Thursday morning when my office AC went out and told them it was an urgent situation. They were able to get there that afternoon, and Steven was very knowledgeable and friendly. He got right to work and had the problem fixed quickly. Saved the week. Good pricing, too. Service: A/C system repair

We have used AIRCON in maintaining our older A/C and Heating system for years. When the A/C unit gave out after 28 yrs of service, our AIRCON Technician Steven presented us with options for new equipment with pricing. After we made our selection, Steven described the removal and replacement process and scheduled the work. Steven answered our questions and arrange for a portable A/C unit for our use until the new installation was completed.

The AIRCON Installation Team, lead by Kevin arrived as schedule and work efficiently until the job was completed. The Installation Team was considerate and careful while working in our home. They left no mess. Kevin and other members to the Team answered all our questions and were considerate of our concerns. The whole process went as Steven and Kevin described it. The AIRCON Team did a wonderful job.

We hired AirCon to totally replace both of our air conditioners, heaters, thermostats, and all ductwork. These units are some of the latest most-efficient air conditioners available, and because of that, have many settings that need to be set just right. We have had several problems in unit performance these first few months, but AirCon representatives have stuck with us and have continued to come to our house to make hardware changes and optimizing settings, until very good performance from our units. Jody and Wade particularly have been excellent, in every aspect of what they have done. AirCon truly stands by their customers, and I would highly recommend them.

Great service, great products, great price. Installation went without a hitch and all technicians were professional and thorough. Instructions and operational procedures were explained and all questions answered. What was there not to love! Recommend highly and without any reservations.

AirCon installed a whole new AC & heating system for me in 2019, and everything was as painless and pleasant as can be! They even brought me a strong portable AC to keep me cool until the install was complete. My AC had a hiccup a few weeks ago, but AirCon took care of it immediately, warranteed out the part, and fixed it right up at no cost. Service Manager Jody was awesome, expeditious, and took great care of everything. Kathleen, Jason, Steven, the install team and everyone else there are wonderful and have treated me like family.

This is one of the friendliest, most responsive, most professional companies I've experienced in my 30+ years living in the clear lake area, and very reasonably priced as well. Thanks for taking good care of me and my family! - Brett

Based on many good reviews I elected to go with a competitive quote from Aircon on dual Lennox units of single speed 3 ton (upstairs) and 4 ton (downstairs) blower and coil capacity with slightly lower condenser capacity per their recommendations. The downstairs unit has worked great from day one. The upstairs unit turned out to be 1/2 ton undersized after tuning the system blower speed and 410A refrigerant settings and not being able to keep up with a 75F setpoint during HIGH demand July days in Seabrook.

What the reader of this piece should take away is that the managers and service team choose to address the problem professionally and in a way that was courteous to our family. There was a sense of urgency to address our concerns and what I am the most impressed with is when the decision came to replace the outside condenser unit with a 1/2 ton higher capacity, they did not hesitate to honor the warranty. Folks, things happen and businesses that are drive by greed and go would have fought until the warranty expired after a year term. Aircon proved they are not that type of company.

They worked with us and solved the problem to our satisfaction. Casey the service manager and top technician should run for public office. He tells the truth and resolves problems. He did for us. Thank you Aircon for being a good company to do business with.

Bad install. Very poor service. On going problems since the install (see pics - ask any A/C guy and they'll tell you this is wrong - but would you know it if you saw it - I didn't). They talked me down by telling me they were a Christian company. I regret being nice - they took advantage of me. Service Manager Mr. Mapp will not return my call. He will only provide service through e-mail? Here's what he wrote to me: Due to my being in an out of the office all day, I prefer to resolve these types of issues via email, so I will not be calling you to discuss this as having a paper trail is often best for ensuring clear communication. Funny, the sales people were all too happy to call me and come to my house. Now that I ask them to look at their work, they can only deal with me by email. They will install your a/c wrong. When you find out a few years later they will deny it.

I contacted AirCon because my AC wasn't cooling upstairs or downstairs in my house. This was my 1st time ever contacting this business. Within minutes from sending a message out to them about my problem they contacted me to schedule a tech to come out to the house. Andy H showed up right on time & respected my house by putting foot coverings over his shoes.

He was very informative & explained detail for detail the problem & explained how he fixed the problem. I highly recommend AirCon, they have excellent service & respond back quickly.

These people are the most knowledgeable, warm, friendly and considerate! After calling other companies, this is the ONLY business that could tell me WHEN a part could come in and was UPFRONT about the COST of everything. When I called other places and asked when they could get the part the reply would be "I don't know." When I asked other places what it would cost the response was "I don't know." Nothing was a mystery with Air Con.

They could tell me that the worst case scenario would be that it may take 24 hours for them to get a part. They provided a quote of the exact cost! Air Con is completely transparent! They tell you when someone is on the way. Everyone that answers the phone is knowledgeable and helpful. The serviceman was tops! They are the BEST! They really care!

Walter was very professional, thorough, and fixed my AC super fast. My large dog got in the way but Walter was calm and understanding.

Aircon was great! They were very professional, very personable, and their estimates fair and installation high quality. They are good at communicating, showing up on time, and even loaned me a portable AC unit to keep cool until my system could be replaced.

AirCon has been my service company for many years. They originally solved a problem for me that another company had caused & wouldn't resolve. All these years, I have been quite satisfied with their service, dependability, & the expertise of their technicians.

I was very pleased with our technician. We had a couple appointments with another tech, but we weren't very satisfied so we asked for another tech. Aircon send a person who did an awesome job. I also like that the company has a regular check up system.

Air Con Technician, Steve came to do a summer check up of our ac systems. Took time to do a thorough evaluation of both units.

Arrived on time. Arthur answered all of our questions. A/C cooling much better after recharging the refrigerant. This is the second time we have had AirCon out for service. Very satisfied customer!

Air Con came out to give us a second estimate on a 20 year old system that had seen better days. Instead of telling us what various models we could pick from, our sales rep asked what do you want / need out of a system?

I have 2 older a/c units. One unit quit cooling, so I decided to also have a Spring check-up of my systems. Luckily, I chose to contact Air Con. Submitted a service request on their web page. That got the ball rolling to the best experience I have ever had with a service contractor.

This our 2nd service with AirCon. They are great. Appointments are easy to make and schedulers are very nice. I received email with the name & picture of the technician coming. The scheduler called to let me know Jody would be coming & if it was OK if he came earlier.

I have always been happy with Air Con, their staff and their service. All of their technicians are very knowledgeable and courteous. Patrick was my technician today. He arrived per my appointed time, was very professional, and performed my AC check-up thoroughly and efficiently.

If you need AC work Air Con is the company to call. Before technician came out they sent an email with Wil's photo and bio. I thought that was great, I knew before opening my door what he looked like and that's important these days.