Rated 4.17 / 5 from 23 reviews
5
17
4
1
3
1
2
0
1
4
Website
Call
Abaco Air Experts Abaco Air Experts has served the Jacksonville and surrounding areas since 1967. Our team specializes in service and installation for both commercial and residential in the following areas - Heating and Air conditioning. Installation and service experts have passed a rigorous background check which ensures your peace of mind when we are working in your home.

We service all makes and models of equipment and available 24 hours per day, 7 days per week. Our friendly staff will schedule an appointment that is convenient for you. Along with diagnosing and repair, Abaco Air Experts also has comprehensive service agreement program which will keep your equipment running efficiently and without interruption.
Services
Commercial
Report
Abaco Air Experts has a dedicated staff to meet your commercial installation and air conditioner repair needs. We will respond to your requests timely and complete your repairs efficiently. Our overall goal is to maximize a buildings performance while minimizing operating costs. All the while maintaining occupant comfort.
Residential
Report
We understand that no other single system in your home plays a larger role in your comfort or how much your utility bill will be than your heating system. That's why we specialize in comfortable, cost-effective heating solutions, including furnaces, boilers, and heat pumps. We also provide annual maintenance contracts and assess your heating system to evaluate its energy-efficiency.
Reviews (23)
Write a Review
Jeffery Thomas
Jun 06, 2022
MY WIFE TOLD ME THE AC IS NOT WORKING LAST. SO I GOT SCARED AND FREAKY OUT LIKE WHAT HELL IM GOING TO DO! NO WORRIES OVER, LOOK ON GOGGLE AND I DIFFERENT AC COMPANIES ON THERE BUT ABACO AIR EXPERTS STOOD OUT THE MOST BECAUSE OF THE $25 DISCOUNT FOR SERVICE CALL. JALA WAS EXPERIENCED IN ALL MY QUESTIONS THAT I ASK. NOW I HAVE THEM COMING BACK AGAIN FOR REGULAR Maintenance in November! Money saved and ABACO AIR EXPERTS ARE A KEEP! THANKS AGAIN AND GOD BLESS!
Michael Nobrega
May 27, 2022
Jalal was exceptional in explaining what and why he was doing each task in diagnosing and fixing my issue. Services: A/C system maintenance, A/C system repair
L. J. Jones
Apr 11, 2022
Excellent knowledge. Joe is very conscience. on time. thorough and informative. we have a lot of confidence in him as we did with Jalal who serviced us 2 months ago and with Abaco overall. Thanks! Service: A/C system maintenance
Harriet Stranahan
Aug 18, 2021
Cost $2300 LABOR to replace a Condenser Coil (that was WITH coil warranty after same coil broke last year.huh) They put in two large AC units for me and I would NEVER use this company again. Very expensive units 'somehow' need repair every year. This company is not that good and is too expensive. Recommend: Go elsewhere and ALWAYS ask price before they arrive (450 dollar fee to leak check!).
Andy Clarke
Aug 13, 2021
Had them fix a compressor last year, then they contacted me about a system check. Quoted me 149 and I figured that was fair to tell me if I had any issues. Morning of the check up and I get a text. Since I have multiple units each one will cost me 149. This was 40 minutes before my appointment and I didn't contact them. So they already knew I had multiple units and waited till right before my appointment to change the price. If you book them, have your checkbook ready.
Natalie Overy
Jul 28, 2021
Called Abaco when our AC stopped working one Saturday morning. They told us it would be $225 for the repair. The part they were replacing is cheap, but we knew we were paying for the service and for them to be out on a Saturday morning. After writing the check he came back and told us it would be another $150. $375 for a $25 part and 30 minutes of work seems ridiculous in my opinion. Then they took 3 weeks to even deposit the checks. Not a great experience.
Todd R.
Jun 12, 2021
Fantastic company! I can't say enough how impressed I am with this company. My heater went out in the the middle of the night, so I called them at 7:30am to book a visit. I expected to get an answering service, but someone actually answered the phone instead. The person ended up being the OWNER of the company (Al). He was very friendly and said he would come by shortly.

He and his tech (Jalal) came by and explained all of the options available to be along with how their expert installation experience and techniques would make a huge difference. After receiving multiple quotes from other vendors, I ended up going with Abaco. Their prices were extremely competitive, but their technical competence sealed the deal for me.

They communicated regularly and showed up at 7am ready to go. Al was on-site the entire day to oversee the install. Jalal and the other installers were extremely professional and left my home spotless. I couldn't be more happy with the service from Abaco and the functionality of my new Trane AC units!
Bill Johnson
Jun 07, 2021
I called on a Sunday morning about water leaking out of my air handler and running into the house. The company took the call and had a technician at our house about an hour later. Jalal was the tech and did a great job identifying and fixing the problem. He was very knowledgeable and courteous. Services: A/C system maintenance, A/C system repair
Marsha Easley
Jan 16, 2021
Third time using business. Each time technicians called office needing assistance in completing repair. On most recent call, business wanted $1195. to replace compressor fan motor. Al, at office, refused to identify part by number, discuss cost of part, or detail his arrival at total repair cost. Declined the repair and paid diagnostic fee; then called another business to have exact repair completed for $500. less within 2 hours. Will not use this business again.
Chateau Wright
Nov 04, 2020
I called Abaco and within 20 minutes I had a tech at my house. He was very friendly and wore PPE. He did a check of my unit and it was the compressor. Price was reasonable. I liked that he showed me on volt meter the battery capacity as proof. Everything was fixed in 30 minutes. Will definitely recommend and use again. Service: A/C system repair
Charles S.
Mar 26, 2019
Before starting this review I wanted to mention that this is the third system Abaco Air Experts has installed for me. This new system is a replacement for an older system installed by Abaco. The second system was an additional Trane Ductless Mini Split system in a recreational room that did not have overhead ductwork. All systems installed by Abaco have operated perfectly.

I have my systems maintained on a yearly basis. I am extremely pleased with the professionalism of this company. Currently I had Abaco Air Experts install a top of the line Trane XV20i Condenser with the matching Tam 9 Communicating Air Handler and the Trane XL Communicating Thermostat. This is a system that utilizes a variable speed compressor, variable speed condenser fan motor and variable speed air handler blower motor.

This allows the system to compensate for temperature changes and run at the appropriate capacity/speed for the current weather temperatures. The compressor can run from a super low capacity speed rate, and up to 100 percent capacity as called for by the temperature setting. In all it has 750 stages of cooling and heating capacity. This will cut my cooling and heating cost down by 60 percent because the units will not be running at 100 percent capacity all of the time as a standard one stage unit would.

This is a 4 ton unit that operates at 19.25 SEER. Now on to the installation review: As in the past Abaco arrived early in the morning to begin the install. This installation was more complicated than the past install because I decided to move my air handler out of the attic and into the garage. This required rerouting electrical connections, return air ductwork, tubing and drain pipe plus cutting holes in the ceiling for the rerouted ductwork.

I have to say this was done with precision and I received a very neatly installed air handler in my garage. The old air handler was removed from the attic and all debris removed. The outside condenser unit went much faster and easier because it stayed in the same place as the old unit. The new thermostat was installed and Abaco programmed it for me.

It is a phenomenal 7 inch color touch screen unit that does everything but cook dinner. It even tells you what capacity the compressor is running at. All three devices communicate with each other plus this thermostat has a built in Nexia bridge that allows me to control the unit with my smart phone and Amazon's Alexia if I choose. Due to the complexity of this installation it took the day to complete it but when they were finished everything was cleaned up and you would have never known anything was done except for the shiny new equipment.

The old units were taken away that same day as well as all of the debris. I have never been happier with a company as this one. All of the employees are very nice to talk with as is the owner. THESE GUYS DO NOT CUT ANY CORNERS WITH THE INSTALLATION. That is so IMPORTANT because improperly installed equipment will operate sub par and/or have problems down the line. Abaco EXCELS in the precision installation department.

I can say that I have had very good experiences with Trane products, but I have also maintained them annually. YEARLY MAINTENANCE IS IMPORTANT FOR ANY EQUIPMENT. I chose the top of the line system but it is good to know that Trane offers quality equipment in all price ranges down to basic one stage model compressors. You can spend a lot or you can go economical.

No matter what you choose Abaco will install it with precision. Because of my three separate experiences with Abaco Air Experts and all being very positive, I do not hesitate to recommend this company. Abaco installs Trane products but they service and perform maintenance on all brands I am so pleased with the equipment and company that I decided to take some pictures during and after the installation.

You can see my new air handler in the garage with Jalal (lead technician) on the left and Al, (owner of the company) on the right. Also Al during installation in the garage, the outside condenser, and my Trane Mini Split unit installed previously by Abaco Air Experts. I highly suggest giving them a call if you need maintenance/repair, or in the market for a new system. Trane products come in all price ranges.
Hugo
Jan 12, 2018
Justin your serviceman was exceptionally bright & we liked the service.
Matt & Susan Fiorentino
Sep 08, 2017
What I appreciate the most with this contactor is they are more than willing to work with the customer. This is especially true when it comes to appointment times.
Karen Cromie
Apr 08, 2017
Very knowledgeable and helpful. Did a great job with installation. Very neat and clean. He took his time explaining the unit before and after purchase. I would highly recommend the contractor.
Sandra S.
Jul 18, 2016
Thanks to Al making a 10:00 pm service call. I needed a capacitor and the 85 degree temp and 102 humidity went down to a cooler temp in no time. I appreciated not having to wait until the next day. Abaco has been my choice for many years.
John S.
Jun 19, 2016
Called Abaco after another scam artist A/C compancy, One Hour, came out and tried to swindle me. Abaco saved the day and saved me thousands of dollars! Honest and very reasonable. I will defiantly use them again!
Derek Witt
Apr 09, 2016
Fast and convenient, they worked with me. They explained everything about what was wrong with my system and ways to fix it. In the end, I had the whole system replaced for cost effectiveness. After the system was installed, they explained everything about it and how to set the thermostat, change filters, everything.
Richard A.
Mar 29, 2016
What's not to like? Fast service, pleasant people, efficient and reasonably priced. My Go To people for all of our A/C needs.
Toni Weatherford
Mar 15, 2016
My first experience with Abacco Air Experts, Inc. and their technician, Al, will ensure that I'm a repeat customer. The knowledgeable technician quickly identified my problem, made a couple of possible recommendations, one of which was less costly but provided the same level of service from my HVAC system.
Andrea Dorio
Jan 25, 2016
I called and the next day they were there. Al is great and friendly and professional. Always helpful. I definitely would recommend Abaco Air.
Aaron Sugarman
Nov 11, 2015
Both our 10 year old + heat pumps developed leaks at the same time, one stopped working completely, and the other wasn't cooling well. Al advised us of the cost to recharge the units with old freon vs. a new Trane install, as well as estimated electrical savings.
Marie Boyer
Sep 22, 2015
Great company. Took the time to explain everything and answer all of my questions and later delivered a case of filters.
Rick D.
Apr 13, 2013
I rated them a 5 when I had AL come to service on a weekend when the condensor on the heater went out. Well We had maintanance done on our AC and let me preface this review with Abaco is no different than any other company AC or not in that the gentleman that came out advised I needed a new Motor Run condenser on my unit and quoted me $160. I let him know dont quote me $160 and then go on Graingers web site and find out like Tropic Aire that the part will be around $13 or why would I use them again?

Well after he leaves I go straight to GRaingers web site and Behold it is $13and some change. Why do companies have to screw you. For goodness sakes you there charge me $100 bucks for your expertise and then Double on the part but $14 item and charge me $160. I am sure that is the way business is done but what the customer needs is someone who does business differently.

Step forward Abaco, I knwo on the short side of things you may take a hit but on the long run you will get life time customers. One other thing if you are doing this same billing to the elderly and down trodden of Jax, WOW! Unfortunately if I have to re-rate you due to inconsistency in service and pricing it will not be good apperance wise. have a set pricing list you can show customers. The more internet savvy customers become the more they will check prices online.