Miracle Rooter

This company is a complete "cowboy" company. They took advantage of a 88 year old lady. Over charged her and did a cowboy job on her heater. Not only did they not strap the water heater down correctly, to prevent it from falling over during an earthquake, that could of caused a explosion and killed my mother, but the complete job was done in a cowboy fashion.

There was no dielectric coupler preventing corrosion ( electric current ) No solder flux, just tape. They have messed with the wrong person. And I will make sure they will never be in business again.

Critical: Professionalism, Quality, Value I called them to fix a leak underneath the sink they came I had to call them back three times and then they said it was a different part I paid $469 I have a dispute with the credit card company now. It is still leaking, and the plumber left alot of water underneath the sink when he left

Personable, knowledgeable, fair and honest. No nagging follow up calls to try and upsell like the last plumber we tried. Highly recommend.

This place sucks I called and the lady that answed the phone I believe her name was Astrid was very rude from the beginning. And the plumber came within an hour but overqouted me by $1200 for a simple leak. I ended calling some else

I'm surprised these guys have anything more than 3 stars. We had a leak in an easily accessible crawl space area and the guy came out within an hour on a Saturday, which was awesome, to give a free estimate. The guy was nice but once he went underneath and started talking about the "seriousness" and the "you only got hours left I'm not exaggerating" I already lost trust in him.

He quoted $1800 to fix one leak because of "the parts and then the labor. Ya you're looking at $1800 anybody else will charge $2000+" he eventually dropped it to $1600 and said that's the the absolute lowest. After speaking to the HOA we got two other plumbers to give estimates at $250 and $350. We got our leak fixed in less than an hour for $250. Saved $1350.

Miracle - If you're trying to charge us for "emergency services, try to at least be in the same ball park as the other guys. Charging 500% of the normal rate?! Cmon dude. That's just robbery!

Would not recommend. They came out to my elderly fathers house, he needed a rooter job. Instead they told him he needed a new main line, would cost him 3500.00! Thank god he didn't believe them. When they left they hit and broke his mailbox, when he let the office know they offered no help to fix it. By the way, he got the rooter job done and his water drains normally.

I was nervous to call a plumber out to my house, I never had to call one out after living our home for 6 years, my husband does all the work. My husband was exhausted from working with his own work & i needed someone fast. I was so very pleased on the response time for Mario arriving to my home, they told me a specific time & they were here on-time.

I just wanted to express my appreciation for the excellent way both Alan and Ben handled my sewer situation. Both maintained good communication with me, answering my questions, showing me the damage done by the roots of trees in the sewer line and carefully explaining and demonstrating the procedures used to remedy each new situation found.

Adolfo is so nice! We have had him come on two separate occasions. The first time he came to service one of our three toilets and it turned out that no work needed to be performed. However, he was very nice and spent time explaining what the issue was. Great job Miracle Rooter.

Finally had a chance to write a review for Miracle Rooter. Last month I had an emergency in the middle of the night, underneath my kitchen sink was flooded. I called Miracle Rooter and they came fast and replaced the burst hose under the sink and fixed the problem.

As a homeowner, its a great piece of mind knowing that you have the name of a reliable, honest tradesperson in an emergency plumbing situation.

Found a leak under my kitchen sink. We had been smelling a wierd smell for a couple of weeks. We found it today, called Miracle Rooter in Burbank. The girl I talked to, I think Jasmine, was super nice, got a guy out right away, called us when he was on his way.

I wish I'd found this company years ago! I will never use anyone else. I've used a dozen or so different plumbers during the 10 years we've owned our apartment building. Once Miracle Rooter Burbank Plumbing did their first job for me, I realized I had been over paying for sloppy, substandard work from the other guys.

As a past employee of this so called Plumbing company, I would like to warn all customers, and those who are looking for a plumbing company to please do your research, before picking a plumbing company as this one. I was a employee who took calls, and dispatched plumbers. I was asked by the manager "Askari" to do whatever it takes to bring in a customer, plumbers would go out to homes, and basically scare them into needing expensive work to be done, if the plumbers were hired to do the job, they would go back on following days and advise the customer that more work was needed to be done to complete the work properly.

This company is managed by a crook who will lie to customers, and owned by someone who spends there money on expensive Mercedes and turns them into party trucks.this is where your money is going. this company does not care about clients, and only prays on the weak. So take this from someone who worked behind the desk. DON'T BE FOOLED, SAVE YOUR MONEY.

Find real professionals who are honest and not ran by savages. I was later let go by "Askari" for apparently not getting the job done.meaning not lying to customers. As for the reviews you see with 5 stars, yes they are written by staff.