Henrik Plumbing

I hired henrik plumbing Inc. to do my home repiping because they seem to be a good company according to Yelp. I am a senior citizen. I retired 3 years ago and I knew the repiping needed to be done since old homes were done in galvanize. The job was preformed on February 17, 2022 and it was done in one day as Richard Stated. My home has out door cameras.

So I decided to check to see if they had taken the old galvanized pipes and they did not take them. I call Richard and he tired to make excuses for his crew. I also told him that the anti-siphon device was messing up my garden hose nozzles so I had them removed. A few days later the supervisor of the job came to remove them and I told him about my noticing that he did not take any of the old galvanized pipes as stated on the contract.

He told me that He would come back in a few days to remove them. When he came back he took most of them. So I said to my self, what else they did not do. Since I was going to fix those things that I had been putting off, I decided to hire a home inspector. And when I saw the report on the piping, I felt violated and very angry. The hot water pipes were not insulated, The water pressure was too high at 90 psi, and no pressure reduction valves any where, there were some unusual bents on one of the pipes. The report was preformed by RFB construction & property inspections.

We chose this company to repipe our house. Overall they did a decent job, but fell short in the customer relations department. They were very friendly when trying to get us to sign their contract, but took a decidedly tougher tone afterwards. They originally told us that they would send a 4-man crew and complete the actually repiping part in one day, but only sent us 2 men and took 2 days.

There were two leaks after the repiping was finished, which necessitated an addition afternoon visit by the plumber to fix. One of the guys working in our attic snagged our Internet cable, resulting in loss of service. We needed a service call to have it repaired with a $160 charge. When we told the Henrik's manager about this, he got all nasty and told us that our attic was too dangerous for his crew because it had too many wires strung around.

He tried to convince us that this absolved his company of responsibility for the mishap, but there was nothing in the instructions for us or the contract about "dangerous attics." In the end we took this charge off of our final bill. One other issue that arose is that we have loose-packed insulation in our walls. We know this would fall out when they cut our walls, so they agreed in the contract to replace it with rolled insulation.

When the patching crew arrived on the third day they didn't know anything about this, and it took another call to the manager and more arguing to get them to install the insulation. There are probably other companies who would repipe your house for the same price without all the hassles.

We were so impressed that I had to write a review. Our house is about 50 years old. Our next-door neighbor had a pipe burst on their second floor--an expensive disaster! So, although we didn't have any water problems, we knew that we wanted to get our house repiped. Plus, when we had our hot water heater replaced earlier this year, we could see some really bad corrosion in the galvanized steel pipes.

Initially we were planning to use PEX to get our house repiped. We got two quotes. Henrik (and the other company) offered both PEX and copper. We ended up choosing Henrik and going with copper. We were very pleased with the results. Henrik sent out two plumbers who each had over 25 years of experience. These guys were originally from Armenia and the quality of their work was top notch!

At the end of each day, we always had at least two (out of four) bathrooms working. To be honest, I was surprised (almost alarmed) that these guys never tested the plumbing system for leaks. They just turned on the water, cleaned up their work, and left. I guess that they just knew that there wouldn't be any leaks. Guess what? There were NO leaks!

I love that they added pipe insulation to all hot water lines. After they had finished the job, I inspected their work and saw that they had carefully cut insulation to fit even in small, out-of-the-way places in the ceiling and walls. Although some workers might be tempted to skimp and save a little time, these guys cared about their work, and it showed.

Our hot water heater is on the opposite end of the house from our bathrooms. So, to get hot water, we would have to run the hot water for several minutes waiting for it to get warm.then eventually hot. Henrik added a hot water recirculation system for about $700. I had never heard of such a system before. They added a booster pump on the outlet of the hot water heater.

This pump boosts the pressure by a few PSI and is on a timer (that we set to run in the mornings and evenings). Then, at the far end of the house, they added a thermostatically-controlled valve that connects the hot and cold water lines. The result is a recirculation system that keeps the water in the hot water line above a certain temperature during the desired hours. So, in the morning, we can turn on the hot water and, in just a few seconds, it is HOT!

The patching crew was awesome as well. They textured the ceiling to match.and it does! One final compliment. The city inspector was very impressed by their work. He said that if this work had been done in his house, he would be pleased.

Quick response to the initial meeting. All company permits and requirements for the job were explained. The job was finished as scheduled. Service was great, nice people to deal with all doubts and questions. Easy forms of payment, talk to Richard he will be very helpful and will solve any issues.

5/5 would use their services again. Henrik is a great plumber but more importantly he's a good person! I lost my debit card at the gas station next door from Henrik. I couldn't find the gas station phone number so I called his business which is nearby. I asked if he could go check at the register if I had left my card. Henrik found my card and hung on to it for an hour before I got back to LA to pick it up. Forever thankful!

Very rude and unprofessional. I had to disconnect the call so the salesperson stop making racist comments. He claims and I quote: "I am a professional who does the job professional style and not the Persian style!" Racist! I am very disappointed. In a response to me, the business owner came up with an excuse and I quote: "We are busy so we told you no persian bargnings because we thought you are getting "20" quotes!" Dear business owner: 1- Receiving multiple quotes is a normal practice. 2- If you are busy and do not wish to bid on a job, you may respectfully decline.

That does not justify racist comments. 3- What the heck is Persian barging and how does that relate to receiving multiple quotes on a full house repipe job? Very disappointed in this business! Is it so hard to understand that putting a label such as I don't do business persian style but do it professional style racist? Even in your response you mentioned "persian bargning" that is also racist! Of course it is a strong accusation. And I repeat, these comments are racist commemts!

The team showed on time they were very professional and did a wonderful job, if I could give them ten stars I would! I am satisfied with the quality, timing & price. thanks a lot -Services to Pamela Talley

Henrik Plumbing is an outstanding business with a very long history of providing excellent service with quality materials that are installed to last a lifetime. I first used Henrik on a property in 2000. The full home re-pipe job was great and I am pleased to say that I have not had ANY issues with their work on this property to date! In my recent search for a re-pipe job on a different property, I reached out to Henrik and was pleasantly surprised to see that they were still going strong in the same location with the same phone number! Richard and his crew were amazing!

Their work was clean, detailed and complete with QUALITY materials and careful installation. Henrik Plumbing is a truly reputable business. I definitely will be referring their services to family, friends and associates. ED

We had a total copper repipe, The price quoted was excellent, Willie was up front and honest. He gave us a price and they stuck to it, no surprises later. The job was done in one day by Vasgen and his brother. The work was clean and fast. Really nice guys. Excellent job. The patch guys came a few days later, after they finished it was impossible to see that anything had been done to the walls. Perfect. Richard stayed on top of it. We couldn't be happier. We love our new pipes. And water pressure. Thank you Henrik. Great job.

My copper plumbing was replaced. Took two days. Still awaiting inspection and patching but the plumbers did a great job. Very efficient and they cleaned up after themselves. The pressure was low on my kitchen sink and I called Richard immediately. He sent the plumbers back right away and they fixed the problem. Very happy with the quick response.

We had recently experienced some pinhole leaks in our old copper lines and decided to replace it all before the next leak occurred. Received 3 bids to scope out the work and decided to go with Henrik. many thanks to Eddie and his 3 men crew for 2 days of nonstop hard plumbing. They all did a great job as was notice by the city inspector.

STAY AWAY! These guys are con artists. They abandoned the job without finishing it, and then threatened to put a lien on my house if I did not pay for additional services that were never rendered.

I have been meaning to write a review for Henrik Plumbing even though I did not hire their services. Willie, their experienced plumber and estimator did arrive quite punctually and was incredibly detail oriented in his inspection and the notes that he gave, so much so that I took some of his advice when I hired the plumbing company that I selected.

My decision not to hire Henrik was due to some of the negative Yelp reviews that I saw online. I was also bothered by the hard sell from their representative, Richard. He called and left a number of messages to acquire my business. I understand the need to be persistent to acquire business, but found it a bit irritating. I initially thought that Henrik might be more costly than the plumbing company that I selected, but the costs turned out to be fairly the same. Richard did convey that the negative reviews on Yelp were fake.

I tried to have an open mind about this possible sabotage, but wasn't completely swayed. I do believe that had I hired Henrik, they would have done a very decent job, but the Yelp reviews and hard sell made me uneasy.

They are great! We had to repipe our whole house rather quickly. Everything that our estimator, Willy, promised has been taken care of so far. Richard has handled any questions we had and even worked within our payment budget so that we could start right away. Foreman and crew have been very professional and meticulous. Would definitely recommend this company to others.

Did a great job.price fantastic. Started at 7:30 am finished at 3:30pm. Repipe my whole house Henrik Plumbing, I would recommend these guys, very professional and clean.

We were very pleased with the repiping and patching work from Henrik Plumbing. The repipe crew was very professional and cleam with their work. They ensured that we understood how to use the new equipment before they left the last day. The time it took to repipe the entire house plus the main was very fast (approximately 3 days) The patching crew work was very impressive.

Henriks crew was very professional and the service was outstanding. We went with pex repiping. The crew was clean and courteous. I recommend Henrik Plumbing to all my friends and family. The patch work was completed very nicely. Thanks for a job well done.

Thank you Jerry for fixing my recirculating hot water pump! For reasons unknown, I had someone other than Henrik install a water heater and the guy Mickey Moused the pipes, which eventually made my pump not work. Jerry came over, checked out the situation. Ran down and got the necessary parts, and Im up and running again! Price was right, and Jerry is super cool!

Here's an update to my review I posted 2 weeks ago: I should clarify that the repiping process was completed very quickly, efficiently and seems to be done well. Everything after that has been RIDICULOUS! Here we are 4 weeks after the initial work was begun. The drywall patching was finally completed last week, week 3. "Richard" is still telling his stories! It's just hysterical. "He said the work was done yesterday" The work is done, time to pay up, yet the inspector won't sign off on a PIECE OF MASKING TAPE THAT SAYS "PEX, DON'T GROUND" What a LAUGH! Expecting to see an actual yellow sticker.

Even the inspector laughed when seeing that! The inspector wanted to know where the plumbers were, they are suppose to be in attendance at the final inspection. (looking around.looking around) Nope! They didn't show up! Their work isn't done, and NOW "Richard" is threatening a mechanics lien on the property for.non-payment? This is pushing me to the limit, but I DO have to say THANKS FOR THE LAUGH on the "official sticker" today, Henriks! WOOHOO!

See you all in another 2 weeks, we'll see if things are finally complete at that time. LOL! Initial Review: Henrik's Plumbing needs to work on their follow-up! We had a duplex repiped 2 weeks ago. The inspector came and the work didn't pass. The plumbers didn't post a required notice in the breaker box (is this their first time doing this kind of work?no checklist or what?) There is a water leak under one kitchen sink The drywall repairs are weak and require another coat Drywall in the garage isn't even repaired to its original condition, holes open throughout.

We have tried contacting Richard, the primary "scheduler" of the work at the company. We've left message after message with no return call. When we FINALLY got hold of him, "Oh, I thought the work was done! Oh, I thought it passed inspection" If Richard would answer his phone and/or return phone calls, he would know Don't let this place pill the wool over your eyes. They're messing around with us, don't let it happen to you. We've received the Final Bill but won't be paying it for a while. If we have to get another plumber and a drywall repair guy to do the finish work, they can take their Final Bill and shove it up their own pipes!

I had my townhome re-piped in early December. The re-piping was fast and was well done. I'd give them 4 1/2 stars for this portion (a recessed light was broke in the process). Getting Henrik to come back to fix the light, a very amateurish (orange peal to cauliflower texture and wall shadows do to the unevenness in the repair) job on the drywall and a broken faucet aerator is my issue with this company.

Today (almost two months later) is the third no show to fix this these problems. I cannot recommend Henrik for this reason. Further, if you decide on using Henrik, I would suggest putting aside a few hundred dollars to fix up any issues when they are complete as their follow-up in non-existent. I also would hold my final payment until I was completely satisfied.

That was a mistake on my part. Very disappointing. I took time off from work for this last appointment. Update 02/19/2016 - Drywall fixed last week. Broken recessed light and aerator still broken. Henrik scheduled to arrive today. Update 02/20/2016 - Electrician took care of my lighting. Very nice guy and was fast, proficient and professional. I've updated my rating to 3 stars.

My aerator is still and issue. I'm add this email (for context) that was sent to info@henrikplumbing.com on 12/20/2015. This identical message was left the dry wall crew. ------------------------------------------------------------------------------------------------------ Hi Willy/Richard, Just an FYI. I left the following message on some R11 insulation I purchased and Home Depot.

The insulation that was removed was left outside and got wet in the rain. Please read and let me know if you can help remedy this issues. * * *Henrik Plumbing * * * Some of the R11 insulation was placed outside during the re-piping. It was soaked after the rain so please use the new insulation you see on the kitchen floor. Also, please check and correct a couple of small items.

One of the kitchen recessed lights no longer works. I'm sure it worked before the re-piping as I just replace all four bulbs as two were missing when I returned. One of the upstairs bathroom faucet aerators (hot water) is missing. I'm guessing is was removed when the system was being flushed. Please check with your piping crew to see where they set it aside.

The main water shutoff valve appear to be leaking. I'm pretty sure I would have noticed this was leaking prior to the re-piping as I walked thru the job prior to it starting. Is this something that can be fixed? Please advise. I really appreciate your fantastic work. This morning I saw a water clean-up/restoration companies outside my office window. I'm glad I will not have to worry about his problem again. I can be reached at xxx-xxx-xxxx if you need to reach me. Thank you!

We could not have asked for better service. Everything from the estimate to the work itself to the clean up was exactly as promised. They stuck to the written estimate which was very reasonable. The team came out on the day promised. They were right on time nd finished 4 hours earlier than promised. They were so clean, you could could not tell they were here.

Very impressed with Eddie and his crew. So very professional, polite and respectful. Very thorough and quick as well as hard working. Cleaned up after themselves, and prepared the house before they started their work. The patch guys also were very polite and their work was beautiful. I was amazed at how they made the walls look as though they were brand new.

For anyone who's had crap water pressure, you know the pleasure of literally running around in the shower to get wet. It was blowing my mind to stand there sometimes for up to 3 minutes to get hot water - can you imagine all that water wasted? The shower was getting to be less and less of a pleasurable experience, and with the colder weather coming, we knew it was time to bring in the big guns.

Our house was built in 1952, 50 years before we moved in, and we think that the house has never been completely re-piped, maybe just in a half-assed manner in bits and pieces. My husband came across Henrik on Angie's List as a re-piping specialist (so these aren't the guys to call when you have too much hair in your drain.) What we liked about them was that they don't subcontract out, they handle all the permits and they work quickly and efficiently.

We have 1.5 baths plus the kitchen sink and the washing machine hook up and it took them about 10 hours total to do the work. Guys are here today doing the wall-patching, since they had to make some holes in the walls in our closets and under sinks and such to get at the pipes. My only complaint would be that the guys they sent didn't speak a whole lot of English so there was some miscommunication (or non communication) about things while they were here, but we managed to work everything out.

Our shower is absolutely kick-ass now with water pressure that blows you up against the opposite wall, and you can flush a toilet or run water elsewhere without scalding the person in the shower. Good shower? Good shower. I'd highly recommend these guys if you're in need of some re-piping.