Rated 4.69 / 5 from 26 reviews
5
24
4
0
3
0
2
0
1
2
Website
Call
Rideout & Sons As a Bryant Dealer, Rideout & Sons Air Conditioning and Heating has provided reliable and honest heating and cooling services throughout Lakeland, Polk County and Central Florida for the past 21 years. Our highly professional and experienced service technicians are available around the clock and serve both the corporate and residential markets with the highest quality service, at the lowest possible price.

We believe that your heating and cooling system should be energy efficient and reduce your home's energy consumption, all while keeping you and your family comfortable and reducing your monthly bills.
Services
Repair
Report
Your comfort is our top priority. When your heating and cooling system is not performing at a top notch rate, we are ready to bring you and your family comfort as quickly as possible. Our knowledgeable crew has the know-how to diagnose, adjust and repair your system so that you are refreshingly comfortable all year long.
Installation
Report
Whether you are building a new home or upgrading to a more advanced heating and cooling system, Rideout & Sons AC and Heating has a capacity, efficiency and price that will suit your specific needs. As a Bryant dealer, we have a wide range of products options available to meet your needs.
Maintenance
Report
In between the intense weather conditions of the seasons, it's a smart choice to have your system checked out by one of our expert technicians. Small problems can become bigger issues as your system continues to run inefficiently. Just as your car needs regular maintenance, your air conditioning system needs consistent TLC as well.
Reviews (26)
Write a Review
Myrtle Arnold
Nov 03, 2021
A group of men 4-5 showed up at my residence and were very professional and courteous; that goes a long way with me, in times when people are so uncaring toward others.
Taylor Reynolds
Aug 18, 2021
Our AC suddenly stopped working one evening. We called Ride Out and Sons and they were here not even an hour later. They were able to make the repairs and even had the part on hand, AC was repaired in no time! Service: Repair HVAC
Bruce Grathwohl
May 25, 2021
Rideout & Sons were efficient, on time, and the best price in town. I called other AC sites to ask for a bid to work on my AC, all of which said they had a charge varying from $39 to $109. Rideout had no charge and gave me a bid the same day. They arrived early with enough techs to finish the job in 1.5 hours. Sometime after leaving, I noted that my thermostat was not operating correctly.

I called Rideout and a tech arrived within 10 minutes. He diagnosed the problem, fixed it and best of all NO CHARGE for his help. This is a great company that stands behind its work.
Melissa Miller
May 22, 2021
Twice in the past two years I've had to do call for AC repair. I'm on a very tight budget so I called the cheapest repairs I could find. Both times I ended up having to call Rideout after because the "cheaper" companies could not fixed the issue. From now on I will always call first should I need them again! Very professional and get the job done right the first time!
Marilyn Walter Horn
May 21, 2021
So thankful for their kindness and prompt installation of the air conditioner We. Don't have to go through the heat and pay Lakeland electric for an old unit running up the Bill.
L. G.
Mar 09, 2021
Tried them out instead of my usual HVAC guys. Never again! They broke equipment on my system and refused to repair it because they "weren't familiar with it", charged me for unnecessary things before getting my approval and was then told to "guess" how much I was being charged. I guessed the price I was given on the phone when I originally called? Nope, $50 more! Congratulations!

The tech acted like I was winning some horrible prize I didn't want. Then to top it off, less than 2 months after their visit, my A/C has completely broken down and I delightedly found out they have NO warranty on their work. Want to charge another $100 to fix what they broke. Horrible joke of a company.
Jennifer Scott
Feb 22, 2021
My A/C quit. I called Rideout and Sons d/t all the positive reviews on FB. They were at my home w/in 1 hour of my call and had my my entire system (A/C & handler) replaced in less than 24 hours of my initial call. The price and service were both exceptional. Highly recommend! Service: Install AC
Brandon Berry
Dec 19, 2020
Had Techs out twice to repair AC not keeping temp. Told tech the pump wasn't cycling properly and needed to be replaced. He told me the pump was fine and you can't hear it? Huh? His excuse was "it's hot outside". Yes that's why we have AC.Cars have AC and you wouldn't use that excuse. Long story short, went to Home Depot and replaced the pump. AC is 70 all day.
Kristen
Nov 12, 2020
I purchased a new AC unit from Rideout. They did not try to oversell the equipment and recommended only what I needed. The crew worked efficiently and had the installation complete within a few hours. I will gladly call Rideout for annual system maintenance. Service: Install AC
Kris Kirchner
Nov 03, 2020
Rideout and sons was referred by my neighbor when we moved here 2015 October from Indiana. We have been using them to service our 2004 4 ton trane since then, all went well. We decided to replace that system two weeks ago with a 5 ton Bryant system. Great advice from Chris with the 5 ton. Whole house is way better and we are ready for the real heat of the summer coming. Great people, good pricing with excellent product. Honesty and integrity go a long way with me. I highly recommend them for your projects
Tracy Duncan
Sep 27, 2020
I can't say enough good things about Rideout & Sons! We have used them for several years and always had professional, friendly technicians come to our home. Just recently, our A/C was having problems on the weekend and they were at our home within an hour of calling them to get things working again. Fast service is extremely important in the Florida heat!
Yadira Ferrer
Sep 15, 2020
I was given their name from my neighbor. She was extremely happy with their service. I will be letting all of my neighbors know who to call if they have an a/c problem. They do not try to sell you something that you don't need. The company that came over before them, tried to sell me a $8,000 system.
Heather Willett Wallace
Aug 26, 2020
Rideout & Sons came highly recommended. So we emailed them before they were open this morning. They called us at 7:00 am, were at our house by 7:30 am and replaced our old, broken a.c. by early this afternoon! Their prices are very reasonable. They are reliable and trustworthy. I found out today that many people I know use this company. All are happy customers! Thank you Rideout! I am living my best life in cold air conditioning!
Keith Overholt
Jun 06, 2020
We came home this afternoon to a hot house with the A/C not working. We called Rideout and they were at the house within the hour. Thankfully it was a simple fix and the price was great. The technician was friendly (despite the fact that it was after 5:00 and he had been working in the heat all day). We appreciate their honesty and integrity coupled with great work and prices.
Don R.
Jun 05, 2020
This company was recommended by a friend. I called them yesterday and they set up an appointment for today (amazing). I had my AC installed and serviced by another company in Lakeland for years and I was increasingly disappointing with their service. I recently moved into a different house in Lakeland and decided to get a different company to do my AC servicing.

I am very glad I went with Rideout & Sons. There was nothing wrong with my AC, I just have lived in this house since October and thought I should have it checked out. John from R&S was a lot of fun and he did an excellent job. My coils were in dire need of cleaning. He showed before and after. He did an excellent job. He didn't try to up-sell me or anything.

He just cleaned everything and made sure everything was working correctly. I highly recommend this company for AC servicing. My friend that recommended them had a new unit installed and he is obviously pleased with that, so I'd recommend them for installs as well.
Lois Clair Knowlton
May 28, 2019
I have lived in Lakeland FL for 37 years. My only regret is that I used other a/c companies to service my units until a year ago when I started using Rideout and Sons. They are great at service and installation. I have never had to wait for service when I've called with a problem. So grateful for this company!
Susan Kilpatrick Stone
Feb 23, 2019
Once again we had wonderfully efficient service from Rideout. They are the best!
David Mendez
Aug 02, 2018
My type of work requires to deal with a/c companies, four by far, Rideout is the first one in which I take off my hat. Very knowledgeable and professional. Recommend 100%
Michael Angotti
May 01, 2018
WOW! Quick Response, Very Fast Work, Amazing Price! So professional, these guys are the real deal. Look no further, they are amazing. They will be taking care of all my HVAC needs. HIGHLY RECOMMENDED
Heidi Morris
Dec 20, 2017
Simply the best! Honest as they come. Our air went out and the first company we called didn't check anything and wanted to sell us a new unit. Chris from Rideout and Sons came out and fixed in 45 minutes. I highly reccomend them and we will be using this company from here on out. True customer service!
Sandra Rhoden Murphy
Sep 01, 2017
I appreciate the advice regarding my AC leak. This is a great company and they do awesome work. Very friendly too! Thank you!
Reginald B.
Jul 10, 2017
This is one referral to don't want to miss. Very prompt service and as professional as they come. Once I explained the problem with my A/C, he immediately went to work. They turned what I thought was a major problem into a minor solution. With all the companies out there, this is the one you want!
Mel M.
Apr 04, 2017
Excellent customer service and would definitely recommend them and will use them again. Prompt and Professional Service. Within two hours of my initial phone call to them they had my AC serviced, unit is back to Cooling properly. Five stars to these guys
Jeff Maiuzzo
Mar 23, 2016
Overall great service experience, super knowledgeable, locally owned and family operated, and definitely best pricing. I highly recommend them for any of your future A/C service needs.
Ed Bebb
May 24, 2014
I own my own business and know and appreciate extraordinary customer service when I see it. When the 14 year old a/c unit in my home took a powder, I expected that the verdict was going to be replacement rather than repair and that was indeed the case when one of Rideout's competitors gave me their estimate. I authorized the job provided it was going to be done in a timely fashion. Unfortunately, their two day estimate turned into 5 days due to the upcoming holiday and that left me in a lurch.

I had heard good things about Rideout from my service manager so I called them and they were out the same day. They called with an estimate which I approved and promised it would be done by the weekend. Imagine my surprise when I came home to a cool house! Knowing of our plight they had put extra men on the job and replaced the air handler and the outside unit all in one afternoon, all at no additional charge.

My wife was especially impressed at how hard they worked at not making a mess inside the house. Bottom line? A quality job at a very competitive price done in record time. These people clearly deserve the success their business is enjoying. Thanks Tim!
Ed Bebb
May 23, 2014
I own my own business and know and appreciate extraordinary customer service when I see it. When the 14 year old a/c unit in my home took a powder, I expected that the verdict was going to be replacement rather than repair and that was indeed the case when one of Rideout's competitors gave me their estimate.