Rated 4.75 / 5 from 16 reviews
5
15
4
0
3
0
2
0
1
1
Website
Call
Wards Air Conditioning We are a family owned and operated company that feels strongly about bringing comfort to your family. Our owners have decades of experience in the HVAC industry in Polk County, so you can rest assured knowing that your family's comfort is in the hands of experienced professionals.

At Wards Air Conditioning, we offer a full range of air conditioning, heating and indoor air quality products and services, outstanding on-time service and repairs, knowledgeable replacement advice, and quality new installations.We work hard to exceed our customers' expectations, and have served thousands of residential and commercial customers for many years.
Services
Replacement
Report
We provide the best value on the highest quality comfort systems for your home or business. We will assist you in selecting the perfect system. After all, practically nothing is more important than your comfort and the quality of air that you breathe.
Installation
Report
We specialize in making you comfortable. We will design the comfort system that will meet your specific needs. Our dedicated and knowledgeable Comfort Consultants will personally assess your home or business, and design the system that is most suitable for you.
Reviews (16)
Write a Review
Debbie Bouchillon
Jun 24, 2022
We love all of the guys that come and take care of our air conditioners! I don't do well in heat, so I value these guys more than you know! Always polite! Service: A/C system maintenance
Tim Averett
Jun 17, 2022
I've used Ward's for a very long time and wouldn't consider any other company for service of my 4 A/C units. Ask for Bob, he's the best! Service: A/C preventive maintenance
Liz Worthington
May 09, 2022
A terrific tech named Matt replaced our capacitor on a Sunday morning. The price was fair (there was NO weekend/after hour fee), and the repair was done in under 30 minutes! We are so thankful to have cool air again. We are going to continue to use their services in the future! Service: Repair HVAC
Mark Kellogg
Apr 09, 2022
The service person was excellent! He did a very thorough job, was very polite and provided an excellent verbal summary of the service work that he completed. Service: A/C preventive maintenance
Susan A.
Feb 12, 2022
Very professional very honest. So relieved after the tech came because I felt that he was extremely knowledgeable and not looking to try to charge me for unnecessary things. Will always call them from now on
Michael Cummings
Jan 08, 2022
Wards installed our heat pump when our home was built and did great job Since then we have them perform the maintenance on our unit 2 times year. Cody, who came today was so very professional nice and knowledgeable, he showed us how our filters wete so dirty. He recommended changing filters every 2 months and this will keep your unit lasting a long time and save energy. We are very happy with Wards everyone talk to are are so nice. Mike C.
J. Griz
Jan 06, 2022
Felix did a great job checking my unit to make sure it was operating properly. He took time to listen to my concerns and explained the solution. Happy to have him return in six months! Service: AC maintenance
Mike Prince
Dec 03, 2021
Extremely friendly, easy to do business with and the technicians are superb. Services: AC installation, AC maintenance, Heating maintenance, HVAC maintenance, Heating system installation, Thermostat installation
B. Solomon
Nov 23, 2021
I've used Ward's bi-annual maintenance service for my home's HVAC for years, and they've kept it humming along. Professional techs, friendly, helpful when I ask questions, all around good. The few times my system's been down, they've fixed it in a timely manner. I only wish they would auto-renew my maintenance contract every year; not something I blame them for, just an added convenience that would be nice.
Paul Roberts
Oct 21, 2021
Came out on a Saturday to get our AC fixed with no grief! Services: AC maintenance, HVAC repair
Crystal Kates
Sep 23, 2021
You can trust Wards & their office staff. I am very happy with the service I receive. Service: AC maintenance
John & Cara Retired Travellers
Aug 07, 2021
Highly recommend! We had 3 local A/C companies visit our home and provide quotes. Wards came in much lower in one case over $8,000 lower and for a better unit, as well they offered a much better warranty both on service and parts than the others. They were professional, clean, on time and importantly very knowledgeable! We had done a great deal of research prior and Wards answered all the questions, unlike previous quotes that wanted to sell us off brands and smaller than needed units. A week after installation, they returned as promise, installing a vent that was on back order. We highly recommend Wards based on our experience and exhausting research!
Mj Montgomery
Aug 01, 2021
We have been a customer of Wards for a long time. They have great workers and office staff. When we recently had an issue with our AC they were honest about the repair and gave us multiple options with competitive pricing. Services: AC maintenance, HVAC repair
Name In Email
Jul 12, 2021
Customer service permeates throughout this company. Can't say enough good things about all of the people that I've come in contact with at Ward's. They are professional, courteous, patient, and provide thorough explanations. They do what they say they are gonna do! The service technicians are knowledgeable, able to quickly identify issues, and very courteous. So glad that I chose this company to handle my A/C needs.
Norman Wade
Jun 04, 2021
Not only was Ward's Air Conditioning the original installer of our A/C systems, but we have had them come back for the past three years for an annual maintenance, cleaning and inspection. In all cases, they have been extremely prompt, professional, and have done an excellent job for a very fair price. Highly recommend! Services: AC maintenance, Duct and vent cleaning, Cleaning, HVAC maintenance
Jason Andrews
Jun 27, 2014
These people NEVER keep their appointment times. We've used them numerous times over the years and EVERY single time we'd call they took days just for a tech to come out. If you're having AC issues and don't want to be stuck in a miserably hot home for a few days DO NOT use this company.