Air Assault

I am very satisfied with Airassult, called them and was told they could possibly be here today between 1-4. They called prior to 4 to advise that they were still on another job but would be out first thing in the morning. They arrived first thing in the morning, found the issue and gave a quote. Returned within the hr with everything needed to replace my central air system. Was fast, efficient and affordable. Anything happens again they will be the first I call.

Just had a great experience with Air Assault Air Conditioning! Tyler came quickly, identified the problem and fixed it right away, and answered my questions about other services honestly. Great customer service. Service: Repair HVAC

I live in an apartment complex and this company replaced the system in the building next to me. I noticed the techs throwing old pieces from the ac install in the lawn of my building & figured they were just working & will pick up after themselves later on. not the case! These people left many parts & pieces in front of my building three days after they were here. There is an Old condenser unit in the grass & an evap coil laying on the ground in front. Super tacky & unprofessional of them. I would not recommend.

Utterly incompetent. They came out to my apartment three times over the course of several weeks; even replaced the entire inside AC unit, and they are still incapable of completing fixing the issue. Each time is something new. First it's the AC unit, then it's the thermostat, now it's the wiring between the thermostat and the AC; then the fuses are blowing, etc.

It goes on and on. I haven't had working AC for several now. Property managers, seriously do not use these guys. You will bleed money. There are other reviews on here where landlords have ran into huge issues with them. In Florida where there are countless other AC repair services, go with someone else. These guys need to go.

Apartment managers. PLEASE stay away from this company. I had a new unit put in my apartment on September 5th, on September 25th, I came home from work and my apartment smelled like fire. They left a live wire in my AC unit that ccould've caused a electrical fire! Not only that, now they are telling me that I had a leak and was out of.refrigerant How is at possible the unit was brand new. Horrible company. Their HVACS are incompetent. My apartment complex needs to find better Ac contractors. Never use this company. I've also made a complaint to the better buisness Bureau.

Stay away from this company. On December 31 I called them to come a check my A/C unit because I had no heat and the reason that I called them was because they were the ones who installed the unit to begin with. So they came out and checked the unit and said they will come back because a part was needed to be changed. So somebody named Mike called me and said that the technician found some chewed cables and that was the problem and that it was going to cost me $375 to do the job.

I told them to go ahead and do the job. I was assuming the whole cable was going to be changed but they just cut a section and replaced it. They also took the thermostat because they said it was the problem too. When I came back from work and checked the unit for heat, guess what? No heat, they did not fix it. I called them on the second to let them know about the problem, they never called us back.

On the third another called was made and no response at all, until now we have not heard from them. They have lousy technicians and irresponsable ones. Please do not let this company come to your house because they will rip you off!

THEY ARE NOT OPEN 7 DAYS A WEEK HOW THEY ADVISE! Currently looking for a trusted local repair guy to fix my unit i bought from this company.since I'm not under warranty anymore they can't help me. Plus they only work Monday -Friday and only have 2 technicians who are only based out of Tampa. Even spoke with the owner(frank) and said that's what it is. Horrible business for an A.C.

Company to conduct business in this matter. Its 104 degrees out here in Florida! Leaving people no other options but to take Our business elsewhere. I will never buy or recommend anyone to buy from this company!

The original install of our house's wiring was done incorrectly and was popping circuit breakers. Kyle and Blake from Air Assault came out the very next day and did a fantastic job correcting our problem. They were very courteous and professional.

Steven and dalton did an amazing job! I called air assault a week or two ago hoping they'd help me with my system because it wouldn't turn on. Not only were they on time but they did an amazing job. There was no hesitation when I asked them to check something. Steven was very polite and answered questions I had. I will be using air assault for my future AC and heating problems!

Unbelievable I have a warranty on my ac it started messing up. Someone came out looked at it switched a wire to "bypass" the motor while a new board came in. $75 charge for a 10 minute visit. Plus they want to charge me $250 for a board that cost $68 through the actual ac maker. Oh also that was over two months ago and still no one has contacted me to replace the bad part. DO NOT DO BUSINESS with this company!

The worst customer service. The girls in office are rude and uncaring. Once you FINALLY get someone out to the house the don't have parts to fix it. More days in the heat of Florida. Which goes to show they don't have enough business or overhead to keep parts in stock. Workers are very unprofessional, lazy. owner-Kevin also agrees they are lazy but doesn't fire them.

I bought a whole new system and it has been giving me problems since the day they installed it. Installed several things wrong and put in wrong size copacetors. Trying to get them to service this POS system is also a nightmare. I hope to see these people scrubbing toilets at a truck stop in the future, but even that they would probably only do a "good enough" Do not use them, they have no clue what they are doing and over charge for everything.

I hate giving bad reviews but this company was the worst I ever dealt with. I wish I saw the previous reviews before hiring them. I had them replace an old dead AC unit with a 5KW electric heater about 2 years ago on a rental house. The AC came with a 10 year warranty but labor I found out was only 1 year. As other reviewers stated, the AC units are cheap and parts break regularly. 1 year and 2 weeks after brand new unit was installed, it broke down. Had them come out to fix a broken condenser that leaked all the freon out (I diagnosed the problem and told them what it needed).

They said parts take a week to get. Then they forgot to order the part. Then they couldn't make it to the house for a couple days. My tenant had no AC in JUNE for 2 weeks! I always had to call them because they never returned phone calls or called me about parts. Then after condenser was replaced, they said the fan motor burned up because of the bad condenser.

They took another couple days to get that. They finally replaced the fan motor, and it burned up while the tech was still loading his tools in the van! After he fumbled with it for a few minutes, he discovered it was wired wrong during the original install and he had to remove a capacitor. The tech was nice enough to install a used motor he had in his van to get it running.

I never got confirmation from Air Assault that the used motor was replaced with new. They burned the protective coating off the unit while installing the new condenser, and managed to bend the frame and strip out the screws which were never fixed (in attached photos).After all this, the tenant told me the heat always blew the breaker when they tried to use it.

I had another company come to figure out why, and they told me Air Assault installed a 10KW heater instead of the correct 5KW. If the breaker failed to work properly that could have easily burned down the house! I asked Air Assault to fix their mistake. They never call back, never call to arrange appointments, even after asking many times so I could meet them there, and never call to say the work was completed or not.

Then I found out they replaced the 10KW heater with an 8KW instead of the 5KW it's supposed to have. At that point I didn't want them touching anything else I owned. After all was said and done, they called me 6 months later to collect an outstanding bill of $700 for service call visits and replacing the warrantied parts! Then they threatened to send the bill to collections after I argued with them.

I finally paid the bill to get them out of my life and considered it a $700 learning experience of who never to call again for AC work. I'll find another AC company to replace future warranty parts or it would be faster to just do it myself rather than wait on Air Assault to forget to order replacement parts.

I unfortunately had to deal with company starting on September 5th. They left us with a no air for 8 days straight and are very rude and tell lies to protect themselves. Please never use this company ever they will screw you. Horrible customer service

Awesome company very fast and friendly would recommend Kevin and his staff anytime.

My property management sent these people to fix our air. I was told by the PM that I would receive a call that day to schedule a time, never got a call. The next day I called the PM and they said that someone at Air Assault told them I no showed. I never even received a call! Not to mention when the work was complete we didn't even know, they just left without a word. Now, my air is not working again even though they put a new unit in. Same situation, they were called yesterday and not a word yet.

Had this company install a new ac on new construction. They wired the blower motor backwards so it fried within a month. This happened three days before my elderly mother came to visit. Kevin promised they would come out and fix it, but after four days of calling and texting back-and-forth, they never showed. I had to hire an outside service which showed up right away. I would never hire these people again. They do not stand behind their work.

My complex contracted this company to install a brand new HVAC system, which included the inside unit, ac lines, and the outside unit. In order to accomplish this task, the had to cut a large section of our spare bedroom ceiling out, to run the new AC lines. The company was provided with plastic to lay down before they cut open our ceiling. They never laid any plastic down, and someone was home all day to observe their progress.

This isn't the first unit they have installed at this complex, so the process shouldn't be new. They did not have the proper tools to run the ac lines through the joists, so they had to go get them from their shop. They were in and out of our apartment until roughly 4:30 when they started to wrap things up. Our apartment maintenence guys came by to check on them and couldn't believe that they hadn't put down any plastic and had made a mess from our front door, all the way through to our guest room.

When questioned about the mess, the representative from Air Assault stated that they put down plastic, but it didn't do much. Which was a complete lie. They also conveniently didn't have a shop vac with them, so all they could do was pick up the large debris and screws. Please see my pictures of the aftermath. What's scariest about this interaction is that the the representative that installed our system was the owner of the company. Yes, the system was installed and is functioning properly. However, they were incredibly unprofessional in the manner in which they performed the installation.

Today I called on Air Assault Air Conditioning & Heating for a second time. The first time was 2 years ago, and I needed a whole new AC unit installed. The owner came right out, gave me a great estimate and the next day I had a cool house again. This morning, I called him and told him that my mother's AC had died on her last night.

We called on Monday morning to schedule to have our AC maintenance completed. The earliest time we could get was for that afternoon. I was told by the receptionist that they would arrive in the afternoon and I would get a call before they arrived.

I called on a Saturday and they were very helpful and quick to respond to my air conditioning going out. I appreciate their professional attitudes and quick service. Lee was very friendly and answered all my questions.

Best in the business in my opinion. They take care of all my locations. I like the fact that they stand behind what they sell. Service is everything and they have it! Keep up the great work!

I called Air Assault Air Conditioning & Heating, as seen in (Best Community Values) and they were at my house with a great proposal for a complete 16 seer air conditioning system, the very next day.

Fantastic experience with Air Assault. My air wasn't blowing cold as of 8/29/14. I called Air Assault. They came out the next morning( They would have come out the night I called, however we were in the middle of a very bad lighting storm).

I would just like to give a massive shout out to Kevin and the Air Assault team. I am 47 years old and in all my years have NEVER had the pleasure of working with a company that stands by the work they do like them.

Kevin and they guys at Air Assault Air Conditioning and Heating in Lakeland have been really great to work with. They really know their stuff when it comes to Air Conditioning, HVAC, AC Air Conditioning, and Heating Systems & Repair work.