Floors & Cabinets by Gillies Lumber

Great and cheap place to buy wood products and the employees are super nice

Great lumber great service, the stair installation team greatest I've ever seen

Bad service overall. The prices weren't that good either and I couldn't get anywhere with the staff. I was referred by a friend, but I can't honestly recommend them.

The Gillies staff, from the order desk to onsite delivery outside of Waterloo Region, was outstanding. Product quality and pricing were industry best. I highly recommend Gillies Lumber for all your home construction needs.

I read the reviews and still decided to try them, it was a huge mistake they are so nasty and rude. They don't care if the wood is no good they want you to take it anyway and if you refuse they will freak out, go to Turkstar lumber instead!

Was nearly ran off the highway by one of their flatbed drivers this morning. He followed it up by flipping the old bird once I caught along side em. I guess their driver didn't merge to the left lane in time for the right exit and decided he'd correct that error by running me off the road. If you see one of their trucks on the road, be cautious, especially if you got kids in the car cause this guy was getting into that lane, even if it meant he was going to cause a collision.

I worked in the trucking industry for a long time and will always give way to a trucker in the appropriate situation. But this guy literally just drove into the left lane (which was packed with traffic doing maybe 10km/h so I was stuck with the choice of either get hit by the front of his trailer/rear of his tractor, drive on the shoulder to avoid a collision or stop and get hit by the rear of his trailer).

I picked drive on the shoulder and drive ahead of him. I'd say if the quality of their customer service is anything like their drivers to stay away but the reviews on here already seem to reflect that anyway. But apparently they get angry at their own customers for complaining about their poor product, so probably not even worth a call into management.

Currently working on a full home reno. The team here has been fantastic. Llyod at the front desk helped out in making sure i was ordering the right material for the job. The guys in the back were also quick to get the orders ready. Had a couple small mix ups on my part but they quickly switched out the material. They were even able to get me 1 thick plywood within a few hours from their steer shop. Great place to shop and contractor pricing soo you save $$$

Worst experience I have ever had at a supplier. Everybody is miserable, nobody wants to help you. Whatever happened to customer service? I will NEVER go back.

I bought the wood flooring for my home from Gillies Lumber. The sales staff and installation crew were exceptional, courteous, and professional. I highly recommend Gillies Lumber for any wood flooring needs you might have.

My experience with Gillies Lumber was great, they have great prices and the customer service was very helpful. I recommend them if you are looking for building supplies and flooring material no doubt.