Pest Doctor

If you're looking for an honest company focused on customer service- this is not the place. We used them a few years ago to do the tent on our house, it was a one time job- so the experience was fine- we didn't use warranty services. However, we rehired them to spot treat- which came with a one-year warranty. This time, the spot treatment was not any good.

They also made a lot of holes in our ceiling/something previous company had not done- so I thought maybe it was worth the damage if it would resolve the problem. They told us that we have to wait 2 months before calling for them to come back because it may still have droppings for an extended period of time after initial treatment. Every time we called to make an appointment, they would give us a time a few weeks out.

We had to endure further damage to the wood in our house due to the long wait periods between "letting the treatment settle" to the lack of appointments available. It's been six months/halfway from initially contracted them and now we were told they have fulfilled their part of the warranty obligations and refusing to come treat it again- so the warranty consisted of 2 additional visits and only half the initial promised time. Please do not let this company fool you on their "supposed" commitment to servicing customers. Extremely disappointed.

I've been using this company for about 3 years, and i have had nothing but excellent experience with them. My technician has always been on time, courteous, professional, and has always taking care of my home. Signed the longest agreement for the cheapest price. Cancel anytime if needed. No fees. I just resign up if I need it again! Thanks for getting rid of the problem.

Very impressed with the service they provide will definitely recommend their services to family and friends A+

The product the company uses is not good at all, I did two whitefly treatment for my ficus, and my ficus is dying, now it is worse than before, even I did two treatments within 2 weeks, I never saw any improvement. I called to the company and the person that I spoke to, couldn't give any information and told me she will call me back, and never did.

This companyy helped me withh my roaches problem really fast. I highly recommend themm! They have good costumer service and tryy the besttt for their costumers.

This company came to do service for me for a bee removal. Im very happy! Theey were very professional, they have very good price, exellente costumer service, and they treat you very lovely and kind. I totally recommend this companyy. i would definitely alwaays use this companyy. i Loved it.

Worst company ever! They charged your credit card and they do not provide invoices. This office has the worst customer service!

I had an appointment for 7/12/17 to get a quote. My appointment was for today at 5pm. I received a phone call from an employee named Eugene. Eugene advised me that unless I could meet him "now" at 11:30am we would have to cancel. Eugene blamed his receptionist for the oversight in scheduling yesterday. My time is very valuable and to have a small business cancel a scheduled estimate is outrageous. I'd recommend not scheduling an appointment because they might call you the day of and cancel your extermination consultation.

I've had a problem of "dust" in corners of almost new cabinets. I was fearful of a dormant infestation in cabinets imported from China. We tried one of the bigger national companies first. Over the phone without seeing out "dust" I was assured it must be carpenter ants and pressured to commit to a very expensive plan. Well, instead I phoned these folks.

A very nice person came the next day and assured me that it's probably just dust from something else. Their care plan was also much more affordable than that of the national company. Just to look and diagnose, there was no charge - nice.

I'm very disappointed in this company. First, I'd like to mention that their customer service was top notch and that's the only reason why I'm giving them 2 stars and not 1. I had issues with termites as well as insects and rodents in my home and Pest Doctor had the best prices and customer service. I was told that fumigated the house for termites WOULD also kill the insects and rodents so I went with that option. It's been less than a month and I've already seen several roaches and rodent droppings! I'm not upset that the rodents and insects came back, I'm more upset with them trying to charge me to come back and terminate them.

They said that they never GUARANTEED the insects and rodents would be gone only the termites. I felt lead on. Pest Doctor offered me a, "discounted price" to come back out and take care of it all but for me, it's not always about the money. I'm taking my business elsewhere to company that'll say what they mean and mean what they say.

The best experience i had in Miami in 6 years. For the past 5 days i was trying to have someone go check a property that i own in Miami Beach. Shoer story, i lost 5 days with promises and voice mails till today. I called the Pest Doctor at 11 am and by 1 pm i had someone inspecting the property. And the best part. it wasn't termites. How about that for a honest answer?

And in less that 30 min i had a quote if i decide to proceed anyway. It was the only answer i didn't expect. For their fast response and honesty, definitely they will be my first choice for the future. Good by termites company was the biggest disappointment

They were amazing, came to my house in a timely manner and fumigated my house. Attentive and very patient. Would definitely recommend them to all my friends and family members, thank you so much Pest Doctor and Stephanie!

I found them to be prompt, courteous and very professional. I would highly recommend.

Within 24 hours I was put in touch with a highly knowledgeable and professional from Pest Doctor Inc that explained and addressed my home's ticks & fleas issue along with the solution. They truly did a great job to eliminate the pests in my home and was relieved to know I didn't have to spend so much money on such treatment. I def wouldn't hesitate to contact Pest Doctor in the future!

Extremely happy with the services provided by this company. i tried calling others to give me quotes but pest doctor had the best. HIGHLY RECOMMEND THIS COMPANy!