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Hensley Heating & Air Conditioning Founded in 1977 by the late Tom Hensley, Hensley Heating & Air Conditioning quickly became one of the most successful and trusted HVAC contractors in the Mid-South. Focusing on "service after the sale" proved to be the quality difference that now sets Hensley apart from other Memphis contractors.

Starting with the new residential homebuilder market, we at Hensley Heating & AC not only had to meet the rigid demands and schedules of construction businessmen and women, but the comfort needs and service requirements of their subsequent home buyers.Now 40 years later, Hensley's family-owned tradition and quality reputation is solid with clients ranging from Custom multi-million dollar homebuilders, National Spec builders, commercial clients and thousands of satisfied homeowners.
Business details
  • Year established: 1977
Reviews (12)
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Mike Paccasassi
Apr 02, 2022
Very professional and knowledgeable. In addition to AC maintenance John and Tony installed a zone damper system to create 2 zones for the 1st floor HVAC. Did a great job on the installation, ensuring that the zones were working as intended and explaining its operation. Service: HVAC system maintenance
Rami Dalal
Dec 17, 2021
John and Tony provided exceptional customer service and are extremely knowledgeable. Services: Repair HVAC, HVAC duct & vent repair
Jack O'Meara
Nov 16, 2021
Hensley Heating performed annual inspection of our two forced air furnaces. The technician was efficient, professional and knowledgeable. I will hire them again in 2022. Service: HVAC system maintenance
Bill Fay
Nov 11, 2021
Tara scheduled our timely appointment and Tony did a very professional and expeditious repair on our furnaces. We highly recommend Hensley who installed our HVAC system over 17 years ago. Service: Heating system repair
George Hernandez
Aug 08, 2021
Prompt and professional service. Repaired HVAC unit quickly and efficiently. Would highly recommend to others! Service: Repair HVAC
Derek Crewse
Jul 09, 2021
Hensley is great and Tony has always been a pleasure to work with. He was part of the team that installed our system and he has been there for us after install. Service: A/C system maintenance
Robert Bravo
May 16, 2021
The technician, John, identified the problem quickly and is going to proactively replace my coil on the unit supplying HVAC upstairs. He could have opted for the band aid fix but instead chose the best course of action. Service: A/C system repair
Pamela Pitts
Mar 26, 2021
We were very impressed with the prompt service. We had to await the arrival of a needed part, but that was to be expected during these times. We definitely will use Hensley again and will recommend them to our friends! Service: A/C system repair
Ken Mears
Mar 03, 2021
On a day where the streets are covered with 6 inches of snow. Two technicians came out to my house, and fixed two heating units. I was down to one operational unit. My whole family was having to stay in one part of the home. In less than 20 minutes they had all three units working perfectly. They are an absolutely incredible and caring business.
Colton Mansfield
Feb 07, 2021
The experience with Hensley heating and air was great. From scheduling the appointment to Tony coming to complete the work everything was handled very professionally and organized. Tara from the front desk let me know exactly when Tony would be here and they did great work. Would highly recommended. Services: Cleaning, HVAC duct & vent cleaning, A/C system maintenance
Tj P.
May 09, 2019
Contacted a few H&C companies in Raleigh. Got various price ranges all within $1,000 up or down. Some quoted cheaper units like Goodman and Bryant. Chad suggested Rheem. I did a little research. We trusted his opinion. We set a date, he arrived and was done in 9 hours. A side note. Ours was a little more complicated than most because it was an in wall air handler.

The old unit was a Carrier which was not made any longer. So I was worried about the drywall being cut out too badly. Turns out only an 18" x 7" area needed to be patched. He gave us a 10 year warranty on parts and 5 year on labor. Rest is history.
Jst Thomas
Jan 31, 2014
We recently moved into a 13 year old house. I called a different heating and air company out to service my furnaces. When they came out (different company that had done prior AC work on this house), they shook their heads when they saw the furnaces.