Smart Air Service Co.

These guys are great, very responsive and were able to come out same day for a repair! Keith answered all my questions & had my system up and running right away : Services: A/C system maintenance, A/C system repair

Keith was excellent! He explained the issue, fixed the problem, quoted options and rates for potential issues in the near future. Thank You! We now have working a/c. Service: HVAC system maintenance

When my AC went out, I immediately got on FB to ask my friends for recommendations, and I'm so glad one friend recommended Smart Air. The technician Eddie was on time, polite, and knowledgeable. He quickly diagnosed the problem, explained the fix & pricing, and had the system back up & running in just a couple of hours. Job well done! Services: Repair HVAC, A/C system repair

I was very impressed by the courtesy, timeliness and thorough service that I received today. Every employee, from the initial phone call to the follow-up visit, was friendly and helpful. Keith and Preston worked diligently to find and fix the problem. I will definitely use their services again. Service: A/C system repair

The highest efficiency they quoted was 17 seer in 3 tons. Cost on that equipment is $5,300.00 without tax. Add tax, add the additional items, it ends up costing around $6,500.00. They want $13,500.00 so they will profit around $7,000.00. I do NOT recommend any company that uses this sort of predatory pricing.

We are longtime customers of Smart Air as they installed our AC and heater new back in 2010. Shane and his team have always come through for us! They are professional, courteous, and stand by their work! They are always accessible when we have questions or need help! We highly recommend them! Services: Install AC, A/C system maintenance, Heating system repair, Heating system installation, Heating system maintenance

I cannot recommend Smart Air highly enough! Aside from some initial difficulty getting the ball rolling, they've impressed us at every step of the process! We had a lot of work done. We recently bought and moved into a house. Our original a/c unit was located downstairs in an area that was too small and the whole setup just wasn't to code (and the second floor wasn't getting any air circulation).

We ended up having the a/c unit totally replaced and having the setup relocated to the attic. Ambrose and Shane was super professional and knowledgable, and the quotes Shane sent us were very detailed. That being said, Shane and Ambrose hopped on a quick call with us to talk through the options and help us figure out which would be best for us given cost, etc.

The a/c work was done by Ross and Darren, and they were also extremely professional! Cleanliness is super important to me, and going into the week of work, I had resigned myself to just living in a giant mess and being uncomfortable for the week. I was SO pleasantly surprised though! Every day, Ross and Darren laid down mats and tarp and stuff first thing before beginning work and at the end of each day, they vacuumed and cleaned up behind themselves. It's clear that our experience was phenomenal! Thanks Smart Air!

I called looking for service at 7 PM they were very attentive got me someone scheduled for 830. Set me up in the system immediately started to sending text notifications. The tech called when he was on his way to my property when he arrived he was so polite he got the job done was very professional we were so happy to have AC for the night

Excellent company. Great installation. Excellent service after the sale. These are fine people who are good at what they do. Services: Duct and vent installation, AC maintenance, AC installation, Thermostat installation, Heating system installation

Smart Air able to come out same day of my call; tech Eddie let me know when on the way, quickly diagnosed issue, and repaired system within the hour. Nice guy too. Price was straightforward and reasonable. I will use them again. Service: AC repair

So far they've been excellent. Nicole in the office and Eddie out in the field. Providing us with higher level problem solving than the AC service company we were using prior and 2 others we called before them. Service: HVAC repair

Very knowledgeable and professional. He was very accommodating and patient. Spent a generous amount of time explaining the new system and how to use it. Would definitely recommend this company. Services: Duct and vent installation, AC installation, Thermostat installation, Heating system installation

Spamming firearms websites to pimp your services? That's about as silly (and lazy) as it gets. I cannot recommend doing business with spammers.

I have been a Smart Air customer since Shane started his business. Over the years, I have been fortunate that I never had a real emergency. My luck ran out recently! What happened was not a serious emergency but a major inconvenience. I planned a trip to see my one and a half year old grandson in Richmond, Va. He was born just as COVID arrived so I had never visited him in person.

The afternoon before my departure, the AC stopped working. My extra large dog would be inside most of the time while I was gone. I could not leave my dog in the house without AC. Smart Air was booked up until the next day. I was going to cancel my trip. After hearing the reason for my trip, Smart Air was able to work me in that evening. I really appreciate this personal service!

Eris/Smart Air was on time, professional and through. They diagnosed the problem and did not try and sell more than what was needed. In fact they recommended that we do more insulation, versus replacing our AC. Truly appreciate the honesty and professionalism. Who you gonna call, Smart Air! Services: HVAC repair, HVAC maintenance, Thermostat repair, AC maintenance

Really great response time. Called well after hours and they were able to get to my house in under two hours. Super professional and fast, didn't try to upswell me on anything, while still giving professional opinions of services I might be interested in, yet I never felt pressured into anything. Much more affordable than I was fearing. Services: HVAC maintenance, AC repair

Smart Air Service was amazing! I had a system that wasn't cooling properly and they fixed it quickly and professionally. I'd had a bad experience with a prior company and from the first call to Smart they were courteous, helpful, and honest. Both Hope and Nicole were great on the office side and Eris was fantastic at my house. She deftly diagnosed the problem, located the parts and, in the same day, I have cool air again. I'd highly recommend them to anyone who needs help. Outstanding company!

I understand they have to charge for labor costs and service fees but I was charged $318 for someone to simply put a thermostat on my wall. The smart thermostat wouldn't even connect to the WiFi at the house before he left. He was professional and nice, but we were charged for a "high-rise" installation fee. When I called they said the tech typed in the wrong information but that fee would be applied anyway. We were already running the A/C by hot-wiring it, we would've been better off just ordering a thermostat online and putting it on ourselves.

I still feel ripped off by this company after all this time. June 2020, they sent out a tech. He seemed to know what he was doing fixed the 4 year old AC and left. It was hot as hell all night-STILL BROKEN, called next morn, came back did another repair for more money. Left again, still STILL BROKEN. Came back again, still not fixed! They offered to send him out again and we said NO! they sent someone else that was not guessing at fixing it.

We spent $2079.00 dollars to get our 4 year old AC fixed by Smart Air. NEVER again! The owner called me after we expressed unhappiness and said he would look into something and call me back. He did not, I called the a few days later and left a message and never heard from them again. BEWARE! Time has made me angrier than I was then.

I am so impressed with the team at Smart Air Conditioning and Heating. I was so pleased with my initial assistance with my HVAC unit that I signed up for their annual program for both my HVAC units. They are super responsive that really sold me. During the crazy 2021 snow blizzard I had serious HVAC problems and I had to contact them 4 times and they used facetime video calls to help me with my issues remotely and then scheduled me for the first day they could actually drive again after the snow. My service technician Derek was a total life saver as we were having 0 degree weather and he was able to get me running again. I highly recommend!

I was thoroughly impressed with their Sales Team. After having 3 different HVAC companies we chose Smart Air hands down for their professional assessment, clear strategy for a replacement, transparency in price and responsiveness to follow up. The only negative remark is the 3rd party financing options were too strict/stringent even after getting co-signer with a 800+ credit score - we were still denied financing (we recently purchased a 10 yo home and the home warranty refused to replace the unit in 107+ degree weather).

Even though we didn't get an installation with Smart Air, we will definitely consider them for our small business needs and professional needs in the near future. Our impressions and expectations have been elevated to such a degree that when dealing with other companies, I already know the competitors will lack the professional courtesy, competency and integrity we received from Smart Air.

Our furnace stopped working overnight. I called Smart Air first thing Saturday morning. They returned my call promptly and sent out a friendly and very knowledgeable tech. The tech diagnosed the problem quickly and got our furnace up and running again. Their knowledgeable, friendly and prompt service is VERY appreciated on this VERY cold day!

Our furnace had a gas leak. We had Texas Gas out to confirm the leak and they shut off the valve, as expected. I called Smart Air based on a neighbor's recommendation. I asked what it'd cost to get the problem diagnosed (and said up front it was a gas leak) and I was told $99. Tech shows up, is very nice, and is masked. Bonus. After some time, I'm told the leak has been found, and the replacement part will cost me $17, so my total bill will come out to. $500!? Tech goes on to explain that the equipment to find gas leaks is very expensive and they have to spay a special solution to prove they've found the leak.

Let me stop here to tell you the special solution is soapy water. Anyone who has ever worked with gas knows this. Back to the story. I tell the tech I was told it'd be $99 and the tech responds that they had already called their manager and had confirmed I was not told about the extra fee. Wait. Hold up. You just happened to call your manager after you were done with the work, before you told me about the bill to see if they told me about one of the fees? Hmm. Ok. Sounds legit. Well, since the manager confirmed I didn't get told it'd cost me $400 to find a leak, and another $100 to fix it, he could do me a solid, and bring the whole bill down to a low low price of $312.

At this point, I'm out the $100 "show up at your door and do nothing fee", and I'm doubting that I'll save much money by calling another company. I tell them to get it done. Tech leaves because they don't have the part, comes back and finishes. At the end of the work, the tech confirms that the pipe fitting from the exterior of unit to interior was loose, and they tightened it. ($312 for a loose pipe).

I don't normally like working on gas lines, but I'm thinking at this point I've made a horrible mistake. Whatever. While they were in there, they noticed a capacitor is leaking oil, but they checked the voltage and everything checks out. No need for concern. 8 hours later, I get an email. They consulted with a colleague and I really need to replace that capacitor they told me was ok right away. It'll only cost me $160 and $50 for a return visit fee.

A return visit fee to fix a problem that wasn't offered to be fixed while they were here, and that 8 hours earlier I was told was fine and didn't need to be addressed. Oh, but good news! For only $420 I can join a maintenance plan and they'll fix the capacitor for free! Do yourself a favor. Call someone else.

Ever feel like you've been taken advantage of? On a July Friday morning, my A/C suddenly stopped working and I knew I needed to act before the weekend work slow-down. My long-standing A/C man moved out of town so I went to Yelp and chose Smart Air since they are located close to my home. The serviceman was out within an hour or two and quickly diagnosed and replaced a bad capacitor on the outdoor compressor.

He then took a few minutes to crawl up in the attic to give the air handler a look-see. All was fine. Unfortunately the bill was $350, which I thought was high, but still promptly paid. My follow-up email inquiry about the cost of the capacitor part was never returned. Subsequent internet searches revealed that the part usually runs between $10 and $30.

So labor and overhead for approximately 20 minutes of work came out to about $330! My old A/C man later said that I got ripped off. I called the manager about the exorbitant price and his answer was basically "A deal's a deal". So if you like overpaying for A/C services and taken advantage of in a crisis, Smart Air is the company for you!

Had same day service. The technician was very personable and diagnosed the problem quickly. He layed out our options without pressuring us one way or the other. We're very satisfied with the service.

AC goes out Saturday night, Labor Day weekend. I can tell it's the condenser fan motor that has finally given up after 16 years. I get to work calling companies that claim 24 hour service, armed with my naive diagnosis of the problem with the specs of the motor to make sure they have a tech that either has access to one quickly, or one on the truck.

I called all the big names that you see commercials for, they all use answering services, nobody can answer my questions, I have to wait for a handful of drivers to call me, only to not commit to having the part and wanting to do an inspection first, or saying they won't have access to one until Tuesday These guys however. they had a legitimate employee to talk to, he called his tech to verify he had the part, then worked with me on the perfect time for both of us to get this done.

I felt respected as a customer because they didn't just blow me off, they committed to getting this resolved based off what I told them. Frank came out and was polite and had it fixed very quickly. No secrets about price, everything was explained and signed off on by me before they began working. Definitely recommend.

Shane the owner of Smart Air is always prompt in responding and takes an interest in his customers. Always attentive, always responsive and hires great staff like Derek who recently came by to unclog my line. Smart Air installed my new system and I continually go to them for ongoing maintenance. Smart Air is a local Austin company and for $16 a month they will come out twice a year to make sure everything is working great, thereby avoiding any potential costly repairs with proactive maintenance. Carlos Baca

They just installed a new HVAC system in our downstairs. They were fast and efficient. Very quiet. Everything worked out fine. The supervisor was very friendly and helpful.

Called them at 8:45 at night and they were still open. The tech arrived the next morning just after 8 am. He had all the necessary parts and we were up and running in two hours. Good thing.it was 102 degrees that day. Courteous and professional.

Always outstanding service when it comes to these guys! We purchased our new air conditioner last year. When we've had to call for service, no fault of the company, they are always very accommodating and fair. Much love to Austin who just made my day. Thank you Austin and Smart Air for the great service.

Very curtious and on time changed filter and checked heating unit for winter. Matt arrived on time and was very professional and will check air conditioner in the spring

our HVAC units broke down and we needed to get two replaced. Smart Air was phenomenal. Staton was incredibly honest and their prices were better than multiple other companies. I received 3 other quotes and they beat everyone, gave me a discount for buying two that was comparable to the other companies, and equally important, gave us a 10 year labor and parts warranty with 1 year free maintenance.

Other companies were offering 10 year parts (standard across industry) and only 1 or 3 year labor. They were willing to work with me in terms of time to get the HVAC units in and even though we planned to install both units over 2 days, they brought 2 crews and just installed both the same day. The crews were TREMENDOUSLY professional. Staton came back to check on everything. We could not be happier with our HVAC buying experience.

Really glad I gave them a call after a long fruitless chase of the warranty company. Scheduling was a breeze, I had scheduled multiple work items as I needed both AC units worked on. I got to meet more than one of the team and they are all super professional and very knowledgeable. Tim came by first to estimate the work and he was very knowledgeable and clear about what is needed versus optional and everything across multiple work items was explained very well so I feel confident about the work.

They got the parts needed quickly and my AC was brought back to life! All work was performed quickly and on time and I will not hesitate to recommend them to everyone and will definitely call them if anything is needed.

I live in CA and have a property in Austin, Smart has been honest and reliable whenever I need help. Excellent communication and timely service. Thanks

So, I called these guys because they were really responsive the last time I needed them. My AC unit went out last night and it was going to be another scorcher today. I couldn't leave my wife and two toddlers to suffer. Technician got to my house at 9:40am (which is awesome considering I called them at 7am - worth 2 stars at least). It took him 30 minutes to diagnose and fix the problem (capacitor in outside unit).

He was gone in 35 minutes start to finish. The final bill was $350. Service Fee - $99 (just to get him there) Capacitor - ~$20 (most are cheaper but I went higher to give them the benefit of the doubt. I doubt they used a branded replacement). So, I guess the extra $240 was labor cost? So, $480 an hour for labor? I am happy to change my review if any of you HVAC enthusiasts tell me this is reasonable. EDIT: Adding a star for exceptional customer service as the Owner / Manager did call me to understand my frustrations.

He explained to me that his labor rates have to account for significant overhead (insurance, continuous training, etc) and that the HVAC industry, in general, suffers from poor margins. He also pointed out that I did not take into account travel times in my calculations above (which is true). Let's just call it an hour of work total including the drive time. EDIT 2: I would also add that the technician did all the work described above without first saying, "Hey, I found your problem. The $20 capacitor is broken. The cost to replace it is $240 more than the $99 service fee. It will take 5 minutes. Would you like me to proceed?"

Shane- I have no reason to lie. The dispatcher clearly said the technician would call me back to schedule and that he didn't see why you guys shouldn't be able to make it out, that you guys "weren't that busy". Just own your mistakes.

My AC issues were for a busy barbershop so getting this done ASAP was critical. I picked two highly rated and reviewed companies off of Yelp. Both came out promptly and measured my shop and gave me a bid for what they thought I needed. The other company gave me a choice between a 3 ton and a 4 ton which I thought was odd. Staton the sales guy with Smart Air Service assured me a 4 ton is what I needed and it would do a good job for the size of my space.

I was ready to buy whatever size recommended because the working 3 ton I had wasn't doing the job since I had a new 20 foot ceiling. The quote was timely, thorough, and very professional plus it beat the other one I had by a nice amount. Installation was set for the next day! They brought a big team out and knocked it out in one day even with a few unforeseen issues.

After installation there was a little water leakage from somewhere and the owner himself came out and solved the problem. They promptly replaced the damaged ceiling tiles and everything from that point has been perfect. This is a real professional company! They are big enough to get the great price and quick installation and small enough to care about every detail along the way.

This can be a very stressful time for a business here in Texas, but the team at Smart Air Service will make you feel like they have control of the situation right from the first phone call. Please do yourself a favor and put your trust in these professionals, they are the real deal!

Professional, pleasant service and fast. We were very impressed with these guys. Frank was professional, knowledgeable and did a great job. Thank you guys, really saved us today. Would highly recommend!

Professional, pleasant service and fast. We were very impressed with these guys. Frank was professional, knowledgeable and did a great job. Thank you guys, really saved us today. Would highly recommend!

Great company! From the owner to the install team to the final inspection everyone was courteous, professional and went above and beyond! I would recommend them to anyone with confidence that they will get the same great care and work that I did!

They were able to put in a new Air Conditioner for me when I moved into my house almost 4 years ago. It's been running great ever since without issues. I had compared prices with one other company at the time and found there prices to be competitive. They were also very professional and they were able to get the new unit installed pretty quickly to (think it was within 2 weeks of calling them), which I really appreciated at the time.

The were very careful about not making and messes in the house, like dirtying the carpet or dinging walls while putting very big, heavy unit upstairs. They also gave me a free estimate on cost to replace the ductwork and I felt they were honest and the price was better than I expected for such a big job. So hope to still get that done as I had a 15 year smoker in the house prior. Highly recommend them.

They were able to put in a new Air Conditioner for me when I moved into my house almost 4 years ago. It's been running great ever since without issues. I had compared prices with one other company at the time and found there prices to be competitive. They were also very professional and they were able to get the new unit installed pretty quickly to (think it was within 2 weeks of calling them), which I really appreciated at the time.

The were very careful about not making and messes in the house, like dirtying the carpet or dinging walls while putting very big, heavy unit upstairs. They also gave me a free estimate on cost to replace the ductwork and I felt they were honest and the price was better than I expected for such a big job. So hope to still get that done as I had a 15 year smoker in the house prior. Highly recommend them.

Hands down. THE BEST! As a first-time homeowner, I'm figuring things out as I go. And working with honest, skilled, forthcoming, experienced, fair, kind, and responsive people (i.e. the team at Smart Air Service) has made AC related challenges much less stressful as I know I'm relying on good people who do great work. Shane and Jeff were able to. squeeze in a same-day appointment (talk about going above and beyond!) to help pinpoint and diagnose the source of a water leak that had been previously unidentifiable.

With patience, experience, solid detective work and incredible customer care, they saved the day! And help put to rest an issue that had been plaguing not only myself but my neighbor. Smart Air has a customer for life and I will sing their praises to anyone in need of HVAC services. Thank you, Smart Air!

This company has worked to fix and now maintain our old HVAC system in a house we recently purchased. The previous owner allegedly had been having the system "serviced" by a hack job company for the past couple years, and Smart Air Service has come to the rescue and fixed all the problems that this previous company let develop over the years. We hope to keep this current HVAC system as long as we can, and are thankful for Smart Air Service!

This company has worked to fix and now maintain our old HVAC system in a house we recently purchased. The previous owner allegedly had been having the system "serviced" by a hack job company for the past couple years, and Smart Air Service has come to the rescue and fixed all the problems that this previous company let develop over the years. We hope to keep this current HVAC system as long as we can, and are thankful for Smart Air Service!

These folks saved me when the HVAC system shut down in my new business. Fortunately, it was a super slow day and the technician was able be there same day. I had to pay more because it was last minute and after hours but AC repair is not something that can be delayed in Texas heat. I truly appreciate the great service and dedication!!!

We recently had a capacitor go out on one of two systems. I contacted our usual service provider,and is true to the last few reviews I had for them, I was told they would not come out. I contact. Smart Air Service, paid the emergency work fee which is a bit higher than their competitors, but received service within a few hours. The technician was professional, competent and courteous.

I received advanced notification of who and when they would arrive and a detailed invoice and the service was complete. As a result, I will be switching to Smart Air for future requirements and leave behind the mediocre service that I had previously gotten from another agency in the area.

My a/c was not cooling well so based on other yelp reviews I tried Smart Air. Everyone was so professional and polite from the guy who answered my after hrs call and scheduled the visit to the technician, Greg who showed up on time. He was able to quickly fix the problem and explain additional services that would be needed without being pushy. I plan on having them come back for the bi-annual tune up as that sounds reasonable and beneficial. Thank y'all for A+ service!!!

I had Matt out at my house to do a Spring maintenance on my AC system. He is a great technician and so kind to my house and system. If you have time you should call them to schedule your maintenance too before it gets too hot! I talked to Jeanne in the office to schedule and she was super helpful. Also the very next day I received a detailed receipt thanking me for my business. This is my first house so all this maintenance stuff is new to me, so I'm glad I have a company I can trust. I truly have nothing bad to say.

Fantastic service from quote to scheduling to the actual work. Smart Air replaced a builder grade exhaust fan in our master bath with a larger, more quiet fan. I bought the fan (Panasonic Whisper Quiet) and Smart Air came out and did a free quote for installation within 24-48 hours. Quote was very reasonable and less than a few others. The original fan had a 3" vent, so they had to increase the vent size to meet the new fan dimensions (4" venting) and do some cutting out of the existing ceiling drywall.

The work was excellent and they cleaned up their work and threw away all of the old materials. Shane reached out to me after the job and was very appreciative of using their services. I have not used them yet for AC/Heat related issues, but will definitely use them again!

Gave me a great price for installing a new HVAC, ducts, registers etc etc. very professional and did the job right. Great communication, and commitment to getting the job done right.

I highly recommend Smart Air Service. We called around the holidays for a last-minute servicing for our HVAC unit prior to selling our house and had wonderful, quick service. When our invoice came, it was for a bit more than anticipated, so I emailed and immediately received a response. The appointment was coded incorrectly as a reoccurring service versus a one-time service, which they were extremely apologetic for and refunded the difference.

They also sent someone the next day to fix two items they had noted on the original call for no charge at all. It's so nice to have great people to help, especially when you're in a crunch! I will use them for life!

Quick service on repairs and complete replacement of HVAC. Very happy with new system. Installation work looks very good and they didn't leave a trace. When I first had trouble they came to my house same day during heat wave. Have worked with them twice in last 3 years and very happy both times. Highly recommend.

Matt (service technician - whom I have worked with TWICE now) AND Jessica (in the front office and for billing) are just terrific. I have found them to be straight forward, solid communicators - both on making appointments and doing what they say they are going to do - and being on time when they say they are. This is all a testament to their reliability.
Matt is super thorough (as he methodically goes about checking all aspects of your system - merely in an effort to head off any future issues) and in his explanations of his findings and in making recommendations for future consideration. If you want to support Central Texas area, family owned businesses that provide a great service for your money - the smart money is on these guys = Smart Air Service.

Matt (service technician - whom I have worked with TWICE now) AND Jessica (in the front office and for billing) are just terrific. I have found them to be straight forward, solid communicators - both on making appointments and doing what they say they are going to do - and being on time when they say they are. This is all a testament to their reliability. Matt is super thorough (as he methodically goes about checking all aspects of your system - merely in an effort to head off any future issues) and in his explanations of his findings and in making recommendations for future consideration. If you want to support Central Texas area, family owned businesses that provide a great service for your money - the smart money is on these guys = Smart Air Service.

I had an air conditioning company come out 3 times to fix my AC but it would only work for a few hours and then no more. I got so frustrated that I looked up on Yelp for reviews of AC companies in South Austin and saw the good reviews for Smart Air. I called them and left a message at 8pm begging someone to come out the next day. Twelve hours later, I was talking to the office lady and thirteen hours later Matt was checking out my AC and had it fixed that day. Matt offered us several options with which to work with Smart Air. I really appreciated his professionalism, his courtesy, and especially his knowledge. I will shout it from the roof tops that Smart Air is fantastic.

My house was built by Milestone, so the HVAC system was a disaster. Smart Air was able to diagnose and repair our system in way that saved us money off out monthly bill.

We have battled with a non-functioning A/C for the last 2 days and when our agent is taking too long on responding, we decided to take it into our own hands to get it repaired ASAP. I went on Yelp and found Smart Air. My bf called on a Sunday and within a few hours, Matt G. came in person to diagnose. We really wanted the A/C fixed ASAP because the next day would be Labor Day.

He gave us an estimate and told us that he was going to search for the fan blade if it was available locally and fortunately he did. He worked until 8:30PM and got our unit up and running that same day! Our total cost was event lower than what was quoted. Matt was friendly, accommodating and did an excellent job.

I couldn't be happier. And as a contractor myself of 40 years, I'm not easy to please! I needed some refrigerant lines moved, and talked to Jeannie (sp?), who I found very attentive and pleasant to work with. She sent out Josh, who came in, went straight to work, and charged me a fraction of other quotes (which I felt were out of line). Happy me! Smart Air is my new go-to HVAC service company.

My story is similar to so many other people here. Sunday afternoon and I finally admit to myself that the AC is not working property. Now, I have owned my home for all of 3 weeks so having a problem with my air conditioning was not something I was expecting to deal with so quickly. So I jumped on yelp and looked up some AC people. Other ones either didn't respond, weren't open, or couldn't come until Tuesday (this is Texas in August, 48 hours is like 48 weeks!) I reached out to Smart Air and they said that they would have someone out at 5:30. 5:28, Austin (their dispatcher) showed up.

Not only was he able to diagnose what was wrong with my unit, but able to fix it in about 30 minutes. He was professional and knew what he was doing. Austin told me my AC would be working again immediately and the house would be cool by the night. I woke up this morning with my house a brisky 72! My reason for not giving them a full 5 stars is because I was not informed on the phone that there would be an after hours service charge. That is the one thing that I did not appreciate. Other than that, I highly recommend the guys at SmartAir

We chose Smart Air after getting about 6 other quotes for replacing our aging AC system. Shane was great. He gave us a bid with several options and we were able to choose the best option that fit our budget.

Replacing an HVAC system is never a fun task, particularly when you're living in a new city and don't have access to reliable personal references. I found Smart Air via online reviews and compared their quote with two other local companies.

I was having A/C issues and had a different A/C company come out and they took a half hearted look at my system and said all was OK. (they were paid for by Allied Home Warranty which I do NOT recommend).