A-Plus Energy Management

Andrea is the most helpful person! When I was unable to fill out paperwork for the warranty on our new HVAC, she cheerfully stepped up and did it for me, twice! I am forever grateful for her professional, and just as important, her friendly demeanor. She is the best! Services:HVAC system maintenance, Install thermostat, Install AC, Heating system installation

We observed a leak in our attic unit (water coming through the ceiling) and self-diagnosed it (thanks youtube) as a plugged line. We also noticed that the A/C system would not cool properly by the end of a hot day (we live in Austin, TX) so chose A-Plus based on it being a local family-owned business. We called on Memorial Day Friday (long weekend) and they dispatched a technician by 9AM on Saturday. Joseph did a great job properly diagnosing the issue (turns out was not a plugged line) and correcting it.

He was prompt, professional, and clearly knew what he was doing. In short order he had the system back in operation and educated us on the type of systems we had and how to best use them. Overall a great experience and we would recommend them to others needing A/C or heating support.

Kevin (handyman) was very professional and knowledgeable. I had a number of "honey do" items for him and he finished all of them, and then some that weren't on my original list, in the time allotted. He did the jobs in the priority that I had them listed, explaining as he went along, advising on some other items that I plan to address myself and had questions about.

My two small grandsons were enthralled with everything he was doing, asking questions the whole time as they love to "build" things. Kevin was very patient with them, answered their questions, and let them watch him work. Kevin is a hard worker. He used the best methods available to complete my projects so that they were done correctly and would last. I would definitely hire A-Plus and Kevin again!

I used A plus for Handyman service for the second time. Kevin was on time and he was very professional. He installed our cameras, address numbers, cabinet, food grinder, screen door, mounted tv, repaired faucet, doors, and more. He is capable of doing lots of things. He is the guy who knows what he is doing. Also, Stacey was very friendly and flexible with scheduling. I am very satisfied with their service! I will definitely use them again!

Aplus was so quick at sending someone to my house due to the gas leakage. I highly recommend them and will definitely use their work and refer them. The contractor Andrew they sent was so helpful and professional. He was so patient and waited until the gas company to arrive so they can fix the issue.

Very professional, quality work, and reliable prompt service! Josh takes care to prepare for the work and gives good advice and suggestions; Stacy is always ready to answer questions and is available when you need something; and Edward is a master in tile installation - no one matches his expertise - my floors just glean! Thank you to the team for making my house into such a stylist place and so comfortable!

A-Plus Energy are my go to for clients and for my personal home. They always try and accommodate availability, call you when they're on their way and do a thorough job. They're professional and clean up after themselves. They're also very affordable and explain everything to you clearly.

My heater had been acting wonky and then it quit right before our earlier freeze. Angel came out ASAP and stayed working late to get the part and get it installed in time. Always happy when a local business does good work.

A-Plus A/C Home Solutions helped us with a plumbing issue in both the kitchen and the bath. The guys were prompt, knowledgeable, efficient, and took good care of us. Stacy in the office was lovely to work with. She is a hard worker who helped everything run smoothly and answered all our questions. We are very pleased with the service we received.

Had a HVAC blower go out. Charles did. A great job quickly diagnosing and then Greg came by to share different solutions options to fit our unique needs. Once we made a decision on preferred solution Charles made the fix quickly and painlessly. Glad to have heat again! Thanks A+ Service:General repairs & maintenance

Arturo checked both of our units as part of our maintenance plan. He was efficient and friendly. He gets the job done and communicates with the customer well. Thanks, Arturo! And, David is the master of scheduling, handling every little detail and keeping the train running. He's accessible and thorough. Good folks, all!

Our front window, which has burglar bars, was broken and needed replacement. Stacy was an excellent communicator and let us know when everything we needed to know and provided excellent customer service.

We have used A-Plus for many years and Arturo has been our technician for most of those years. We are very pleased with our interactions with A-1 and the work they have performed. We particularly think Arturo is terrific, not just technically, but also in his communication with us. He is a very competent, likable and friendly guy who explains things well.

Initial evaluation for a new home HVAC unit was thorough and detailed without a heavy sales approach. Installers were on time and professional. A couple unexpected complications came up during the installation and were handled quickly and to our satisfaction. Service:Ductless heating & A/C services

This company is simply the best in Austin. I have used them for many decades and they are professional, reliable and always friendly. Francisco and Armando recently installed my new air condition system. They both were friendly, professional and installed it in a very reasonable amount of time!

We have used A+ for A/C maintenance for years and are always happy with their service. Our tech, Angel is very friendly. He even helped relocate a large spider that had made its home right over the outside A/C unit! I will happily recommend A+ to anyone looking for an A/C company. Service:A/C system maintenance

A Plus Air Conditioning and Home Solutions Company employees provides an excellent and professional services.! Friendly and courteous. I'm so pleased to work with Andrea. David and Angel and Greg. They are great communicator and very helpful. I rated them 5 star.

We have used A-Plus for at least 25 years, and we have never been disappointed with the customer service or the work service we've received! In this most recent engagement, I can specifically say that Greg and Andee were great to work with, and they answered every question we had. Most helpful, and courteous. The 2 technicians who installed the new system were also very professional and courteous but I don't remember their names.

I asked this company to clear the line out of my wine cellar cooling unit. I knew exactly what needed to be done and I told them. They charged me a diagnostic charge of approximately $70. I was told by David, an employee that is how they make money. I have used this company to replace several of my AC units. Estimated to be approximately $20,000. I will never use them again. In my opinion the diagnostic charge is not warranted when the customer already knows what needs to be done.

I am very thankful to Andee and Greg of A-plus. They stepped in during one of our toughest time when both of our AC units broke in the middle of harsh summer. They were courteous and professional in terms of their commitments and communications. Andee went out of her way to help us out with portable AC units while we were waiting on our AC replacement.

She is one of the rarest people that I get to meet these days and her biggest traits I felt were "compassion", "honesty" and "hard working". She is awesome! I cannot thank her enough for all the help she has provided during one of our most difficult time.

I've used A+ for years for my home and a rental property I manage. They are always very quick to respond and able to get out to a house quickly. We had an old unit that finally needed replacing and A+ made the whole experience a breeze. Everyone was great to work with, they kept me informed every step of the way, installation was seamless, and now we have a nice brand new unit in for the summer. Can't recommend them enough!

This is how a business should be run. They make sure they provide full value for your money. There is no dragging out the time necessary for a repair in order to duck or inflate costs for additional work that needs to be performed. Frankly, I was unprepared for everything they can do. I recommend that if you decide to use A-Plus for a repair that you first tour your house and write a list of any maintenance items you need performed.

That way, if they are finishing items faster than you expected, you can get full value for your money for their minimum 4 hour job time period. Kevin was the person who came to our house and he was impressive. First we had him work on fixing loose fence posts and adjusting the gates into the backyard which had become difficult to open. While working on this he took the initiative to check the outdoor vent from our dryer and cleaned that for us.

As we realized we had someone who was skilled, and willing to give full value for the amount charged, we had him clean out and adjust three locks on our front and back doors, adjust a doorbell that had stopped working, and hang a shutter that had fallen down. We still had time left over. Due to the skill and work ethic of Kevin, I have decided to use him for some future repairs to my home. Overall, I am very impressed with this business. From, my first experience it seems to have old-fashioned values of providing full value for your money despite the rush-rush ethic of modern society. I will post a future review to highlight how my additional home repairs go.

I have used A-Plus many times for both my own house and now my father's.they always take very good care of me and my jobs are all done to such high level of finish. Kevin has done wood projects, Nemecio did construction in my bathroom and my dad's laundry closet and Edward did the construction, painting, tile and finishings in my dad's laundry closet.every one of these guys not only does the job they came to do but also makes excellent suggestions, if they see a way it could be done better.and Leighann in the office is wonderful to deal with too. A-Plus, from Josh's initial visit, to payment with Leighann, is a pleasure and I cannot recommend them highly enough.

Greg, his family and whole team are wonderful. They are honest and will do what it takes to do the job right. They replaced our rooftop HVAC unit and the new one is working great. Thanks A-Plus!

My AC went out. They came out the next day to give me a quote. Although I didn't use them, both their customer service and the guy who came out were very nice and knowledgeable. The only issue was they are a Lennox dealer and I wanted Trane. He was very honest and said if you want Trane, then there are other dealers that can be better deals than they can. But if you have Lennox, this is the company I recommend.

On time quick response, Donald was on time and Informative. I appreciate the the professionalism work quick and thoroughly. Also thankful he was wearing a mask during this COV-19 times.

I have to say that this company does respond to your immediate needs especially when your A/C goes out. The staff is great and friendly. The service call at $94.00 is also reasonable but the parts are marked way up. Example: for the exact same product, name brand, built in the USA etc., I was charged $193.00 by A plus for the larger capacitor, and at the parts store its was $36.00 retail.

For the smaller oval capacitor, I was charged $144.00 and the retail price for the EXACT same capacitor was $9.41. I think this overcharging for parts is a systemic problem in the heating and air conditioning world. FYI

Time for my twice/yearly visit from APlus A/C! Not only do they remind me when it's due, but they call when on their way, so I don't waste time waiting in a huge service window. Kyle arrived on time, & was wearing PPE, so I didn't have to ask, nor was I concerned with him being at my house. After finishing inside & outside on the compressor, he gave me a detailed written report, and fully explained the steps I could take to lengthen the life of my HVAC system.

I have their annual A/C & Heat service plan at my house, at rental houses, and my office. More than once the tech has found something that would have cost a lot of money to fix if not addressed now. It's easy to lose track of time and forget when tune-ups are needed, so I'm glad they are on top of things! Now, I'm off to buy a new A/C filter. Gulp! PS: They have a sister company that does high-quality remodeling or handyman services as well! --

Josh and his crew did an excellent job! They replaced my old bathtub to a shower. Very good work, honest and transparent pricing, good customer care. I compared with 3 other contractors before entrusting them and I'm glad I chose them!

Doug did an excellent job on the kitchen ceiling and light after it was damaged. Would recommend Doug and ABC for any solution.

Great service. Fast, professional, experienced. Great job and easy to work with. Reasonable $.

These guys were HUGELY helpful in a serious a/c pinch tonight. They were prompt, completely effective, and very fair with the cost. I highly recommend! (Jeremy, our service technician was a rockstar. Super knowledgeable, friendly, and helpful). Thank you so much!

We've used A-Plus for the past two years for everything from AC maintenance to remodel work to a new fence installation. Today we needed an AC repair, and as usual they delivered FAST, affordable, high quality service! (Special thanks to Arturo for saving us from the heat today!) He even pointed out our AC is still under manufacturer's warranty, but I'd rather give my business to A-Plus. I'm so grateful to have found this company for home maintenance. They take all the headache out of owning a home.

I own and manage eight rent houses and have used A-Plus for all of my air conditioning needs since 1982. During that time they have serviced and replaced A/C systems in all of the rentals and my home. The business owner, Greg and his son Josh manage a staff of highly capable technicians who are available or on call 24/7, an important capability in Austin's hot summers. Gregg runs an honest and dependable business with prices that are reasonable and inline with industry standards.

In recent years Gregg's son Josh, has developed a Home Solutions unit. He has developed a set of craft people who are able to handle almost any home repair, from kitchen cabinet repair to privacy fence replacement to outside house siding replacement, to inside remodeling. Josh has managed all of the above on my properties. He just completed a bath room floor structure repair to stop a slow leaking toilet.

A qualified plumber reset the toilet and crafts people replaced the entire bathroom floor surface. The work was done efficiently and on time, leaving everything very clean. I highly recommend A-Plus for any kind of home repair and all air conditioning needs. Glenn Dody 512-636-7986

We had two units installed a few weeks ago. Inspection passed with no issues. Andie (I hope I spelled correctly) made it very easy to submit our rebates and she was awesome responding and acting to resolve any issues after the two units were installed. Owner (Gary) was very thorough in his recommendations. Now I hope our two units last longer than those we originally had - more efficient!

We have been with A-Plus for several years (since 2004) and continue to rely on this company for honest advice on A/C renewals, maintenance and quick response. Again, I am counting that there maintenance service continues as it has been since we first hired them back in 2004. Any issues have been minor and quickly resolved.

My first Air Conditioning System to buy and it could not have been smoother! Andee, thanks for answering all my questions. Greg, thanks for all the information about the various systems. I got the system that fits my house and my needs. The weatherization was a breeze. I can't wait to see how much my electric bill drops. Especially since my old system was 25 years old! Thanks A Plus!

Wow! A-Plus is incredible! Everything was wonderful! Andi walked us through everything with patience and professionalism! Greg was incredible too. When the installers came out they worked so neatly and efficiently. When they were done they cleaned EVERYTHING! Now let's talk about Carmen, the installation guy! Wow, again! He and his assistant did the installation and then asked if they could vacuum up the stuff that had blown out! I am so happy and satisfied! Oh, plus my home is now cool!

So professional, explained everything clearly, men of integrity and courtesy, did the job in exact time stated, and they are affordable! Never using another company again.

It was time to replace the heat pumps in my rental duplex, which they installed in 1990, so I returned to them (as they treated me right in 1990). They treated me right again. Professional, and efficient, they arranged to work with my renters to minimize the churn. They processed all the tedious paperwork to get the rebates from both Lennox and the City of Austin. All very turn-key and simple, from my point of view.

A+ is genuinely locally owned and operated - I've known the owners and their family for most of my life growing up here in Austin. They're great people and run a great business. Highly recommended.

We couldn't be happier about A-Plus Air Conditioning & Home Solutions conversion of our garage into a store room and office. They had no problem when we asked for extras along the way and they stayed true to to their original estimate quote. This was the first time we used A-Plus and it won't be the last. In fact, we already are working with them to schedule more! We're lucky we found them.

You know no one wants to pay for a service call these days but our furnace was out and with winter's chill upon us there was no time to hesitate in calling the fine folks from A-Plus. There was some concern that a tech might not be able to make it out to our home without an after hours service call but Craig from the office contacted me a short time afterwards and stated that one of their techs was finishing a job and could be at our place around 5:00 PM.

Not thirty minutes later and David informed us that the tech had finished his other stop early and was heading our way and would be there in the next 30 to 40 minutes. Donald arrived and promptly went about diagnosing the problem with the furnace all the while not seeming to being bothered by my watching him over the shoulder. He explained to me the basic functioning of the controls as he went about systematically working through his trouble shoot as I explained to him all of he problem areas that I had previously looked into earlier that day.

In short order he had isolated the problem and had the house warm again in no time. Like I say no one wants to pay for a service call but watching Donald's ability to diagnose this problem, (which trust me, didn't show up on any YouTube video I watched that day) was worth the price of admission. In a day in age in which one frets about being "taken to the cleaners" for repair issues outside of one's comprehension once again A Plus and their team of experts in the field of HVAC repair show why you really can't do better than an A-Plus!

I can't say enough good things about this company. We chose to update our heating and air systems in our home in 2016, and obtained proposals from 3 top-rated companies. Mr. Yamin came out, assessed our needs, and provided a bid that was over $2000 less than the other companies we spoke with. Job was completed promptly, on time, and within the proposal. Results have been remarkable-much better cooling during our incredibly hot summers and a major reduction in our electric costs from the City of Austin.

They also helped us file paperwork with the Austin Energy to obtain available rebates. We chose to purchase an ongoing maintenance agreement for the systems. They come out 2x per year to inspect the systems and make sure everything is running at top efficiency. Most recently, their technician "Donald" came to perform the maintenance. Donald was on time and knowledgeable, finding a blockage in a drain line before it could cause any problems. I can't say enough good things about A Plus Heating and Air.

Zero stars if I could! I paid for a maintenance plan, scheduled services, and the technician never showed. I called and I was told he had overslept and that he would be at my house shortly. 45 minutes later I call and they swear he's 2 minutes away. 10 minutes later I call and they tell me his GPS sent him the wrong way. 15 minutes after that I call and ask for another technician and if there are any other services already scheduled.

They tell me they don't know and they'd have to look it up, and I tell them to forget it. 15 minutes later I call asking where the technician is and they tell me they've canceled the service call at my request. I ask for a refund and they tell me "We'll see". Their location is a 1/4 mile from my house. These people are clearly the worst.

We had them "fix" our A/C back in the 90s when I lived in Round Rock and I have to say the owner is the absolute WORST person to do business with. Way oversold and had zero intention of keeping his promises. Installers for the new unit required after they broke my prior unit (less than 10 years old and exceptionally well maintained) were pleasant. Then there was the whole unpleasantness with the State and the company not paying their taxes like they were supposed to. Use someone else.

It seems impossible these days to find a contractor who a) does exactly what they say they're going to b) charges exactly what they say they're going to c) confirms they're going to show up exactly when they say they're going to d) actually shows up exactly when they say they're going to e) are not jerks Every person I spoke to at A+ regarding the purchase and installation of my new ac system - which is about six different people - including the gentleman who sold me my system, the people who coordinate sales and service on the phone, as well as the installation techs, was always professional and nice.

Each time I spoke to them. I don't know what stars aligned to get me this kinda deal, but I'll take it. While A+ has not been 100% perfect during the years I've worked with them on my previous system (let's say they've been 97% on target), that's surely close enough for my 5 star. : ) A+ lives up to their name. If you have HVAC needs, A+ are hoopy froods who know where their towel is.

Debi kept me sane during the replacement. Whatever she promised was taken care of. She is a jewel. Frank & Lius are the hardest workers I have ever seen. They wasted no time, were efficient. They never stopped for lunch. They didn't waste a minute. The 2 guys that did the weatherization process worked fast, & cleaned up very quickly.

Everything was awesome! They were incredible to work with. Anthony Barclay was extremely knowledgable and helpful! Together we created an amazing space!

I contacted A-Plus because it seemed like my AC wasn't performing as efficiently as in the past, and their reviews are good. They were helpful on the phone, talking through my issues and possible causes. We agreed to a service call for a general check up. The tech showed up on time and was friendly and helpful. He replaced my filter (a non-trivial Aprilaire filter), showed me how to do it myself next time, and checked the system inside and outside.

He identified a few problems and gave me several options. In the end, I had him refill the coolant and address a few potential leak points. That was the cheaper option, and he said he would try that first before doing any more serious work. So far, so good. The invoice matched the estimate, service was friendly, no hard upsell, and no complaints. :)

Our job required several contractors. Each were courteous and efficient. Our Shower now looks great.

Other companies couldn't come out for a few days, but A-Plus was there within a couple of hours. They diagnosed my HVAC's problem (bad thermostat) easily, and for only $74, which was $34 less than a competing company charged to diagnose a different problem a few months ago. (Both took about the same amount of time.) It was so cheap I tried to give the tech a tip, but he refused. Austin Energy then came out and replaced the thermostat (I'm on their Energy Partner Program) and I was back up and running quickly.

I really appreciate the constant updates on arrivals of work crews. Both crews were really great, polite, & helpful!

I am VERY happy because EVERYONE I dealt with was nice, polite, friendly, professional, knowledgeable, and patient with me. Y'all are my A/C people from now on.

Had a great experience with A-Plus. Kevin was on time and performed the requested work quickly, while still taking the time to make sure everything was done properly. Every part of my experience, from talking to the dispatcher and arranging my appointment to having the work done, was handled pleasantly and professionally.

Very good customer service. Called and left a message on Sunday evening, had A/C repair tech in home by 11 Monday morning. Had A/C working within 2 hours. Got follow-up call from company making sure we had good service.

Our home A/C was blowing warm for several weeks and on the first really hot day of the summer (a Sunday), I decided there must be something wrong. I went to home depot and bought one of those temperature meters that use a laser (about $30) and pointed it into the air vents. It was barely cooling. Called A+ Sunday evening and left name and number. I was heading out of town Tuesday for rest of week and wanted to be there when they came.

At about 8:15 AM Monday morning I received a call from the A+ dispatcher. They had a tech at my home by 11:15. Tech knew what he was doing and reported that we had a very small Freon leak. After spending several hours trying to find the leak, he suggested we may not ever be able to find the leak which I believed. He recharged the unit and it was blowing very cold air within an hour.

I appreciated that he weighed the cost of his time trying to continue to find a very tiny leak against the chances that we may easily make it another year or two before we need another recharge. Our bill was reasonable and someone called me two days after the call to check up on the system repair. I found A+ on Angie's list because I was deathly afraid of being ripped off by an A/C repair company. I was happy and will use them again if the need arises.

A-Plus installed and has performed all of the routine maintenance on my Lennox system. Their staff is always professional, neat, polite and communicative. I highly recommend them!

WOW! These guys know how to make a customer for life. Their communication was unbeatable. I was never asked to wait around for their handy person to make an appearance and my complicated toilet swap was handled professionally.

Recently used A-Plus to build a deck and a shed in our back yard, plus install a glass shower door. All the work was done in a very timely manner and looks great! Everyone at A-Plus was courteous, friendly and easy to work with.