Rated 4.69 / 5 from 26 reviews
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Glass City There are many reasons to choose Glass City Heating & Air. When it comes to your HVAC or air quality needs, we are one of the industry leaders in this area. We will regard your home with the same care and concern as if it were our own. Our customers are not just our bottom line, they are our family, our life.

Our quality trained technicians cover a large service area with 24/7 comfort restoration appointments available. We have a vast selection of top quality brand name appliances and products to ensure a perfect solution for you and your home.
Business details
  • Year established: 1998
  • Employees: 8
Services
Water Heating
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A hot shower or warm bath at the end of a long day is an everyday convenience that most people don't give much thought to until your water heater fails. Luckily the experts at Glass City Heating & Air Conditioning are trained and skilled in water heater repair.
Comfort Control
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Does your worn out thermostat have you sweating one minute and freezing the next? It's time to take control of your comfort. Our wide selection of thermostats and zoning controls can accurately regulate the temperature through your entire house, making it more comfortable for you and your family.
Indoor Air Quality
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We know that your family's health is your top priority, and we have made it ours too. Our broad selection of indoor air quality products can help to reduce the allergens, germs, pollutants, dust, and dander that are lingering in your home and can act as a trigger for those that suffer from severe allergies and asthma.
Cooling
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Sometimes, those hot, humid and unbearable days just sneak up on you. When they do, you need a cool retreat to come home to. If your current cooling system just can't keep up any longer, maybe it's time to invest in a new air conditioner.
Heating
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As Old Man Winter approaches, an old, broken down furnace just will not do. Our certified professionals can help you select the most energy efficient heating system for your home or office and provide quick and efficient furnace installation with little to no disruption. With our diverse product selection, we are sure to find the perfect fit for your home and your budget.
Reviews (26)
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Tara St Aubin
May 05, 2022
Glass City did a fantastic job replacing my old furnace and installing a new furnace and air conditioning all in the same day. The 3 guys that did the work were very professional and courteous. I highly recommend them for all your heating & air needs. Service: Installation
Craig Trimmer
Mar 31, 2022
Had an issue with our old 1978 furnace, fan wouldn't stop running, they suggested getting a new furnace, I really didn't want to, but between a new furnace or a 500 dollar vintage part, lol, it just seemed like the less of two evils to get an high efficiency furnace. So they came in the same week and hammered it out and did a very good job. So far no complaints.

They also had to come out last year to service my brand new ac unit that someone else installed and fixed my issue with that. So far it's been 3 total visits with them and all great services.
Connie K.
Mar 15, 2022
We have used Glass City Services through the years and have had a very warm winter with a brand new furnace that was installed by Glass City! Thank you! Service: Heating system installation
Eric Shreve
Dec 16, 2021
Price was reasonable. New furnace was installed in one day. Good clean up. No complaints. Service: Heating system installation
Chris Vineyard
Nov 06, 2021
Had another company come in and try to scare my mother in law to replace her entire HVAC system. I called glass city for a second opinion. They were on time and extremely professional. Mike thoroughly inspected the furnace, checked all of the carbon monoxide levels and efficiency. Recommended a few services (which we will be scheduling) charged us a fair price for inspection and gave it a clean Bill of health. It's good to find that there are still honest companies out there, thank you Mike and Glass city HVAC!
Jennifer Baldwin
Oct 27, 2021
Did a wonderful job, fast friendly and explained everything about our new furnace. Highly recommend to anyone in need of a new furnace Service: Heating system installation
James Bonds
Oct 26, 2021
Best tech's in town dont go any where else. Professional and efficient.
Michael Jacobs
Oct 05, 2021
I called them last winter when our 30 year old furnace quit and they were able to come out the same day and fix it for slightly over $100. The technician suggested we get a new furnace soon, because getting parts would be hard for an old furnace. I decided to get a new furnace last week and I am very satisfied. I would highly recommend Glass City Heating and Air Conditioning.
Katrina Lofton
Jul 23, 2021
Fast, efficient and courteous. Completed the job earlier than expected. Very attentive to my questions and needs. I would definitely use their service again and recommend to others. Service: AC installation
Tyler Fairchild
Jul 05, 2021
The guys at Glass City Heating and Cooling did an amazing job. I had my furnace and AC replaced and they were able to get it done in 1 day. They were on time, and did not leave a mess. The price was the best around and the customer service was even better. I would highly recommend using them. Services: Installation, Heating system installation, Install thermostat, Install AC
Stacey Gardner
Jun 23, 2021
The owner came out the same day I called to give me an estimate for a new furnace. Very personable. Our furnace died the week of Christmas. The price of his quote was THOUSANDS less then my previous estimate! And the furnace was slightly more efficient than the previous estimate. And they were able to come out and install the next day. I'm so happy I didn't trust the first quote I had. Very happy to have hired them. Happy with service and product.
Justin Hobart
Jun 17, 2021
Very happy with our decision to go with Glass City. Sales guy was quick and efficient (didn't try to upsell or take 6 hours to go over everything). Installers were professional and knew what they were doing. Someone actually answered our phone calls when we called the office! Also, they were $2,000 cheaper than everyone else! Overall very satisfied. Highly recommend.
Dan Vanisacker
Jun 09, 2021
We called them out because the furnace was working intermittently. The tech made some adjustments but advised that with the condition and age of the furnace, it was likely to need replaced. The fact that they did not pressure us into anything was the best part of the experience. We did end up having them install our new furnace and i loved everyone we had contact with.

The office lady was super friendly and let us know what was happening every step of the way. The techs were polite and cared that they job they did was accurate. Now my house is warm and i am so glad we had GCHAC do the install. Thank you for a wonderful experience! And no offense, but hope to not see you for a while! :
Jessica Graber
May 27, 2021
I would definitely call them again. My boyfriend and I are new home owners and our AC suddenly went out. They were able to get us an appointment very quickly (other places were booked out 1-2 weeks) and an hour time frame rather than 3-4 hour time frames for appointments. The man who came to do our service was extremely friendly and kind. Literally all that was wrong was we hadn't replaced the air filter since we moved in 2 years ago (whoops!) but he still did a thorough check of everything to make sure for us. He didn't make me feel bad for not knowing about the air filter and told us a few things to make sure were doing regularly for upkeep. Great experience!
Becky D.
Dec 09, 2020
The crew was right on time, did the job fantastically and cleaned up everything. The installer explained the warranty and went over all the important details. Now our house is warm again. Peggy made sure to keep in touch with us regarding specifics of the install. I would highly recommend!
Rebecca Y.
Mar 05, 2020
Called them a few years back as the furnace went out in the middle of the night( yes! Of course!) They squeezed me in the next day and he juggled some wires and -POOF- furnace went on. No charge. Days later, furnace went out overnight( Yes! Of course!) and Tech came out and replaced the wiring harness. His humor and sense of urgency made me smile- along with the price- those two interactions won me over. Furnace went out this year (2020- YES- of course!) and after they explained the cost of the part vs new furnace, we went with new furnace. NOPE!

No need to call around, I trust these folks and they delivered the new furnace the next day. I personally won't go anywhere else- for service, price, and the "people skills"- for me, what's not to love! Thank you-
Christopher
Sep 05, 2017
From installation to service repairs and clean and check the staff has always been courteous helpful & polite. I would definitely recommend them to my friends and family!
Stephanie
Apr 08, 2017
I always refer Glass City Heating & Air! This is an amazing company! Each individual is professional, educated, honest & trustworthy! I learned this first hand since 2000! Call for a free estimate!
Sherri P.
Mar 27, 2017
I'm giving 3 stars because in 2008, they came in and did a fantastic job of replacing our old, rusted out furnace. But in 2017, we called to have them come give us an estimate for a new air conditioning unit. They made an appointment, but never showed up and no phone call. So for one encounter, we loved them and would give 5 stars. But for the second one, we stayed home from other commitments to get this done, but didn't even rate a phone call, earning them a 1 star. So average. 3 stars.
Julie
Sep 19, 2016
Had the unfortunate experience over the weekend of not having heat. I was frantic Saturday morning wondering what to do. I certainly called the right company at 7 AM. My work was done by 10 AM by a very polite guy and knowledgeable guy. I had to replace my motor on my furnace even though it was only five years old but I trusted him and was glad to be warm again. Thank you Cody!
Alisa Acors
Feb 12, 2016
Very polite. One time and got furance and water heater working very quickly for a reasonably price.
Mel G.
Nov 03, 2015
They came out and did TRY to get the unit working. The other companies refused to come and look at the unit. The quote was a little higher than some other companies, but I appreciate the technician showing me exactly what the problem was.
Christopher Sodd
Oct 01, 2015
From installation to service repairs and clean and check the staff has always been courteous helpful & polite. I would definitely recommend them to my friends and family!
Ken M.
Aug 04, 2015
I had this company out to my home 3 times! The first 2 times they came out, they found a fairly small problem with the AC unit. The first diagnosis was the disconnect. Then the weather cooled off and I did not use the unit much; the second time I had them out they said a loose plug was to blame, and they zip-tied the plug into place.
Rick
Apr 25, 2015
They put a new heating and air system in for me and they have been great. I could not ask for better service the house feels warmer this winter, thanks guys.
Rick Abel
Jan 18, 2015
They put a new heating and air system in for me and they have been great could not ask for better service the house feels warmer this winter thanks guys.