Rated 4.78 / 5 from 18 reviews
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Your Service Professional Don't settle for the first HVAC or plumbing company you see in the phonebook. Work with the experts your neighbors trust. Your Service Professional has been the preferred Raleigh and Rocky Mount, NC heating, AC, and plumbing team since 2002. We are here for you with 24/7 emergency solutions and same-day or next-day service.

Have you ever worked with a technician who was more concerned about getting to the next job that it felt like they were rushing through your project? And then you receive the invoice, and you can't believe what they are charging you? We know the feeling. That's why we created Your Service Professional to shift the focus on to our customers.
Services
Water Heater
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Water heaters are one of those appliances that we take for granted until it stops working. When we turn the hot water tap in our sinks, we simply expect hot water to come out. But did you know that many years ago, homeowners would be required to boil their water and wait for it to get down to a safe temperature whenever they wanted to bathe or do household chores?
Drain Cleaning
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Over time, materials such as hair, food, grease, oil and minerals can build up in your drains making them dirty and causing stubborn clogs. At Your Service Professional, we provide safe, effective professional drain cleaning solutions in Raleigh, Rocky Mount, NC and the surrounding Triangle area.
Repiping
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Get instant access to professional repiping services when you call (919) 336-2969 today. We will send a technician to your home or business right away to have a look at your pipes and provide you with a fast, effective solution to the problem. Leaky pipes can wreak havoc on your home or business.
Toilet Repair & Replacement
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You don't have to live with an unreliable, inefficient toilet. Trust the experts at Your Service Professional for all of your toilet repair and installation services. Call (919) 336-9873 to book an appointment with our helpful team today.
Emergency
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Rest easy knowing your home and family is protected by 24-hour emergency plumbing services by Your Service Professional. Call (919) 336-9873 day or night the next time you need an emergency plumbing repair.
Reviews (18)
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Matthew Kennedy
Feb 12, 2018
What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks. We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional. I will definitely use them again and recommend them. Update: I used Your Service Professional again for a larger job.

We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.
Daniel Hatheway
May 18, 2016
My wife and I used Your Service Professional to change our electric range to gas. Their quote as one of the best prices we found, along with on time and prompt service! The installers where quick and went out of their way to be quite in order not to wake our sleeping baby. I would highly recommend Your Service Professional to a friends and co workers!
Kim Davis
May 10, 2016
We have used Your Service Professional several times for both HVAC and plumbing issues. Each time the tech has been top notch. They even saved us thousands of dollars on a repair another company was recommending. I highly recommend Your Service Professional.
Serena Reddick-Lofton
May 03, 2016
Great, courteous professional service with a great price! Martin Strickland is a great service technician.
David Roberts
Apr 19, 2016
If you have an emergency, these guys are johnny on the spot. They arrive promptly, fix the problem and charge a fair price. I also refer them to friends, family and clients with confidence.
Cheryl Watkins
Mar 16, 2016
Detrick did an amazing job. He took the time to explain the problem to me in laymen's terms and gave me options. I really appreciated his patience and professionalism.
Adam Hedrick
Mar 16, 2016
Andrew and his team always provide professional, courteous, on time service, and they do a great job communicating with me and my tenants, as well as educating me and my clients throughout the entire process, from diagnosis to completion.
Karen Lynn
Mar 08, 2016
What a great job! our service rep was professional and prompt. We have several plumbing issues and he fixed them all in a timely manner. He even came back because we our newly purchased toilet was missing parts. Thanks! I highly recommend
Jamie Carpenter
Feb 26, 2016
WORST EXPERIENCE! This company bought out the company that my AC unit was installed and purchased under. They just came out yesterday to diagnose/fix our unit that's only been installed for 1 year and was manufactured in 2014.
Xi Lian
Jan 21, 2016
Great and very professional. We had our shower faucets replaced and also had a broken sewer pipe dug out and replaced. Reasonable charge; good communications with the customer, and prompt service. Highly recommended.
Joseph Picariello
Jan 20, 2016
Just wanted to say thanks for the excellent service you provided. Your team is truly professional. Your dispatchers were pleasant and helpful, arrival time was accurate and your technicians were skillful and good communicators.
Maura Wade
Jan 01, 2016
I hired Your Service Professional to come out an take a look at a couple things related to the plumbing in a condo I'm buying. Jason was super helpful, offering some advice for several questions that I had about the place. As it turned out, the toilet only needed to be tightened with no other repairs. Jason didn't charge for the visit at all! I was very happy with the level of service and will be calling them if I have any other plumbing/heating/cooling issues in the future.
Xi Lian
Nov 09, 2015
Great and very professional. We had our shower faucets replaced and also had a broken sewer pipe dug out and replaced. Reasonable charge; good communications with the customer, and prompt service. Highly recommended. (Jan. 2015) That was a year ago. We used Your Service Professional again today for a heating problem. Their service was again prompt. Martin, the technician, was knowledgeable and very professional.

He located the problem in the gas valve. He then checked the serial number of the faulty valve and called the manufacturer Lennox to find out if it was still under warranty. It was, and that saved us a ton of money. The labor charge was reasonable. We are completely happy with Your Service Professional and would recommend it to all! Thank you, Martin! 01-20-2016
John Barnes
Aug 21, 2015
Very Professional and prompt HVAC & Plumbing service contractor. I highly recommend to my customers, family & friends.
Bruce Cao
Mar 11, 2015
I did recent bathroom addition and hired Your Service Professionals to do the job. First, Kevin was the plumber they assigned and he was great. This guy is funny, courteous, can do everything. I am very satisfied with the workmanship. Second, Dawn is the main office person that I dealt with. She was also very courteous and kept me informed of all the activities. Overall experience with Your Service Professionals is great. I would definitely recommend this company to others.
Brandy McBryde
Feb 15, 2015
We called Your Service Professional beginning of this week to help us with a bathroom remodel. Not only did they respond fast, their technician was outstanding. Kevin was fast, honest with answers and did an outstanding job. Our vanity was a challenge but he worked with it and it looks wonderful. He was also courteous with our baby's nap times as much as he could which is a major plus. Thank you for the help!
Calvin Winslow
Jan 23, 2015
Our experience with Service Professionals has been a good one so far. We had a failure of our pump in our deep well and they came out and had a new pump, new water line and electrical installed and had water restored in less than four hours. Both Kevin and Andrew were very helpful with guiding us in the decision of what was best in both the short term and the long term for our water needs. Thank you, Calvin & Taya Winslow
Janet Lefrancois
Dec 27, 2014
Kevin did a great job. This is a new home and he knows his stuff! Everything went smoothly during the plumbing rough-in and trim-out phases. Kevin and the Your Service Professional team was very professional and I would recommend them to anybody needing plumbing services.