Rated 4.71 / 5 from 21 reviews
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Mark-Air MARK-AIR, INC. is a customer focused heating and air-conditioning company that was originally started in 1991. Located in Fayetteville, NC, we employ highly trained people whose goal is to make our company the best service company in South Eastern North Carolina. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours.

We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable.
Services
Modifications
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Improperly sized or designed ductwork is the most common reason people are not comfortable in their own homes. Imagine for a moment that your furnace is your lungs. Now imagine that you are running a 1-mile race. If you are in good shape you should have no problem. Now imagine that you have to run that same 1-mile race breathing through a cocktail straw.
Humidifiers
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With the proper level of humidity in your home, you will feel more comfortable and breathe easier. You can eliminate that dry eye, nose and throat feeling you have when you wake up in the morning. Humidity also reduces or eliminates static electricity. It protects the investment in your home and your furniture because proper humidity prevents wood from cracking and peeling.
Air Filters
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Most heating and cooling systems still use a basic air filter. These filters were originally designed to protect the equipment and not the people served by the equipment. The average air filter is only capable of removing 3-5% of the particles that pass through it.
Attic Ventilator
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Have you ever been in your attic in the middle of the summer? It's HOT! That's why you need an attic ventilator. Assisting your air conditioner in cooling your home and in lowering your utility bills, an attic ventilator exhausts the hot air from your attic and brings in cooler air from the outside.
Air Sterlization
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To understand why many of today's health problems can be caused by the home you live in, you need to look back a few years to see what caused this to happen. You see, during the energy crisis of the early 1970s, highly insulated tight homes became popular because of their potential to reduce energy costs.
Reviews (21)
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Roxanne Conover
Jun 14, 2022
Antwan came to repair our air conditioner. He was very professional and polite, and friendly too! He got the unit up and going again, answered my, (and my children's) many questions, and then closed it all up nicely. He knew what he was doing and was very thorough. We enjoyed having him and would definitely call him back again if we needed more work done.
Thomas DiStefano
Jun 11, 2022
I've used Mark-Air for the past year for routine maintenance and they've been great. Last night the AC went out, called them, and within 20 minutes Trey was out troubleshooting my system. Trey was super professional and nice, fixed the issue quickly, and I could not be happier. Services: Repair HVAC, A/C system maintenance
Joseph Thacker
May 16, 2022
Awesome service, helpful and knowledgeable technicians. I had Reggie and Bush instal my new system and it only took a few hours. I am very happy with the work, and both technicians were neat and very polite. I would highly recommend Mark Air. Services: Installation, Thermostat installation, Install AC
Evelmike
May 15, 2022
The time from the initial phone call to the arrival of the technician was less than an hour. Upon arrival, Trey very quickly diagnosed the problem and affected the solution. Trey was very polite and professional throughout the service call, and even took the time to explain what he was doing at each step of the process. Trey not only identified and fixed the problem, he also checked all other functions to ensure there were no other issues. His level of knowledge, experience, and his professionalism were exceptional. Trey and Mark Air have truly raised the bar for HVAC service in the Fayetteville area!
Larry S.
May 14, 2022
Everyone i spoke to was very professional. The sales person (Larry) was excellent. He took his time and explained all sorts of different options until we found one right for us. Brandon and his team of installers did an exceptional job. I would highly recommend them for all your HVAC need. Services: Installation, HVAC duct & vent repair, HVAC duct & vent installation, A/C system maintenance, Heating system installation, HVAC system maintenance
Naomi Pratt
Apr 26, 2022
Always have a good experience with Mark-Air. Antwan came today to service our units and was very nice during his visit. Showed us our units and explained to us how they are working and about the service. Asked us if we had any questions and listened to our concerns. I will be asking for him from now on. Great service! Thank you Service: HVAC system maintenance
Vicki Carpenter
Mar 31, 2022
Joey is our technician and he is very nice and professional and always on time. He always cleans up his work areas and wears booties inside your house. We have been in our home since 1989 and Mark-Air has always been our service provider, they are fantastic! Services: A/C filter replacement, Installation, HVAC duct & vent repair, HVAC duct & vent installation, HVAC duct & vent cleaning, Repair HVAC, A/C system maintenance, Thermostat repair, HVAC system repair, Thermostat installation, Cleaning, A/C system dismantlement, Heating system repair, A/C system repair, Heating system maintenance, Ventilated ceiling installation, Install AC, Heating system installation, Install thermostat, HVAC system maintenance
Richard Daniel
Mar 31, 2022
Brandon did an outstanding job performing the maintenance check on our A/C system. He uncovered a potential problem that he was able to fix. We were very pleased with the service provided by Brandon from Mark Air. Rick Daniel Service: A/C system maintenance
Faatima Saxton
Mar 26, 2022
Naturally I was a little apprehensive about calling someone to come out to take a look at my system, the company that initially installed my HVAC is out of business and did tons of things wrong. But once Joey arrived he immediately removed that uneasy feeling. From the time I opened the door until the time he left he was very professional. He took his time explaining everything he found in terms that I could understand.

I love how he was so thorough checking the system in all aspects. And most importantly he was extremely patient with me because I have no knowledge about this industry. So I will definitely be using Mark-Air again! Joey is an asset to this company and gets a gold star from me! Thank you Mark-Air!
Anthony Wright
Oct 23, 2021
Great experience, Chris the salesman was fair and honest. The setup crew/ electrician were professional I was impressed with the quickness and quality of the install. I like to thank Joey for fixing the wifi setup he did a great job! In addition the setup crew was the best I have seen in a long time, usually you have doubts when unqualified personnel show up, but not this group. I felt relieved worth the money spent for the quality services.
Ralph
Mar 01, 2018
Dave did an excellent job on our a/c repairs. He was very courteous, prompt and an expert technician.
Kevin
May 25, 2017
Cheers to Mark-Air Heating and Air Conditioning for the outstanding job of installing our new HVAC system. Eddie West was very patient, answered all of our questions and worked up a fair price for the job. Martin and Reggie explained their goals and kept us informed of their progress daily. They finished the job within the specified time frame, and all work was done to our satisfaction.
Terrence
May 20, 2017
Dear Mark-Air, I would like to take this opportunity to express my thanks and gratitude for the thorough and professional manner in which you and your company assisted me during the construction of my home. Your in-depth knowledge guided me through the intracacies of installing a modern energy efficient, and fully automated HVAC system.
Cathy Adamo
Jul 14, 2016
I called this morning early because my AC wasn't working properly, Debbie responded quickly and my tech Tim was out and had us cooling before 10!
Bonnie Sue Bost
Feb 15, 2016
I am so thankful for how Mark-Air worked us in today and how knowledgeable and helpful they are! My home is warm again and my concerns have been addressed.
Janice
Jan 25, 2016
To the wonderful people at Mark-Air inc. Thank you so much for helping me out and fixing my air conditioner for me while I was on vacation in South Dakota. I thought I was going to have a horrible time trying to get it fixed long distance, but your company was great. I will highly recommend you to anyone I speak with who needs help with their air conditioners.
Greg Broom
Jan 11, 2016
Tim repaired my daughter air handler last Friday. Tim and your company exceeded every reasonable expectation I had regarding the service you provided. I manage a service related business and know yall went way beyond the standard service to get the job done. If you need a recommendation from a very satisfied customer, please feel free to call on me.
Sally Jones
Nov 09, 2015
I paid much $$$$ for a maintenance contract for 5 years only to find out that they weren't doing any maintenance on the copacitator! (which is bare minimum) This lead to my lines being clogged which also damaged the mother board!
Diane McLaughlin
Oct 18, 2015
Thanks Mark-Air for responding on a Sunday! Had my fall/winter service on Friday and everything checked out fine. Then on Saturday night I noticed my thermostat wasn't on. Called Sunday morning expecting it to be Monday before I could get anyone out.
Rodney Johnson
Apr 21, 2015
Thank you for all your help and your professionalism with my heating and air unit the new digital thermostat and maintenance plan is very helpful.
George Genchev
Jul 11, 2014
I called them as Residential Air Conditioning Contractor and they did fine. just. did't clean after themselves after cleaning the AC.