McCarthy's One Hour

Normally there is a concern when you need furnace service in the Winter. Not so for us. Youngberg's One Hour Htg & A/C got us in quickly. David H was prompt, polite and very professional. Made a possible bad situation into a pleasant one. Thank you, Youngberg's and David H.

Ruben was very thorough and explained how the Humidifier will work once it gets cold enough to use the Heater.

I highly recommend Youngberg's Heating and Cooling. I have nothing negative to say whatsoever. they were prompt, on time and accurate throughout the project. Friendly and professional and do excellent work. The job I hired them for was not an easy one. they did a complete central air system on a finished home that was being lived in at the time and retrofit the whole system to our demands. They were curious of our things and respectful of our pets. These guys are the best!

On time, very polite, explained everything and did a SUPER fine job on service and customer service. HIGHLY RECOMMEND! Thanks Ruben!

Recently our a/c died. They said they would come out 3 days later. My wife and I wasn't home. They called later at night saying they called us. They are "liars". They never left a voicemail. Time to move on from these turds.

Earlier this month my air conditioner stopped working and I called McCarthy's One Hour Heating & Air Conditioning to take a look. Not only did they show up on time, but the technician was very knowledgeable about my system and what I really needed for my home.

My furnace went out during the middle of the night, I called One hour first thing in the morning and they told me that someone would be out that afternoon between 1-5. About 10 mins later they called me and told me that their tech had just gotten done with his last call and was on his way.

Jeff did a great job for us checking out our furnace and replacing a part. He was very professional -- explaining every step to us and then doing exactly what he said he would do. Nice job, Jeff!

Had an appointment schedule for an 8-12 slot. Told the operator that I had a different appointment at 10:30 and she assured me I would be the first appointment of the day so it would be no issue and they would come at 8. 8:45 rolls around and no service rep.

I used McCarthy's One Hour last winter when my furnace when out. They came out right away for a repair and informed me they could do the repair but I had an old furnace and it might be more cost efficient to purchase a new one.

PLEASE BEWARE. INCREDIBLY DISHONEST. One Hour's technician attempted to cheat and manipulate my elderly grandmother. She has been paying the company a monthly fee for their services. This winter, when her furnace started giving her problems, their technician left her in the cold overnight before arriving the next day to turn on the pilot light (so much for their "one hour" guarantee).

He informed her that she needed a $9000 new furnace, and he would be happy to install it for her. Since she had a very nice furnace that should have had a number of good years left, we encouraged her to wait. A week later, her furnace starting acting up again, and the technician came and began applying pressure again for a new furnace. Alternately, he said he could get a repair part for $500 to fix the problem temporarily.

He left, and my grandmother spent a freezing cold night in her house. The technician called her promptly the next morning to offer to install the new furnace that day--oh, and he added "it would probably be good to do the air-conditioning unit while he's at it." My grandmother--a retired schoolteacher who lives on a limited income--thought she had no other choice but to take his advice. Fortunately, we hired another repair man to come take a look at the furnace that same day.

When he arrived he found that the One Hour technician had simply TURNED THE FURNACE OFF the night before, so that my elderly grandmother would be freezing while she considered his offer of a replacement furnace. The new technician also informed us that the faulty part was actually covered under the manufacturer's lifetime warranty, so the furnace repair should be absolutely free.

He assured us that the current furnace was one of the best on the market, and it was far from needing to be replaced. I doubt the new one that was being offered to her (at an absurd cost) would have been as good. Our new technician also told us that he had worked for a company similar to this one, and it is a common practice to push a replacement furnace for any machine that is over ten or so years old--even if it isn't necessary.

He quit because he felt this practice was unethical, and I agree. I'm so glad we were able to get some reliable help from my grandma before she was cheated by One Hour Heating and Air. I wonder how many other people have been taken for a ride by this fast-talking swindler and his company.