Rated 4.46 / 5 from 24 reviews
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Bug Away Specialists When the beauty and comfort of your home or office has been invaded by unwanted pests you want fast, reliable, affordable pest control service from a local company with established trust behind their name. Bug Away Inc. has been servicing Jacksonville pest control needs for over 15 years and has been a family business since inception. We are proud to have the knowledge and trade skills to deal with all Florida pest control needs for your home or office.

As a long established brand, we proudly offer residential pest control services, commercial pest control services, termite inspection, termite treatment as well as inspection services for wood destroying organisms such as the Eastern subterranean termite, Formosan subterranean termite and common drywood termites just to name a few.
Services
Inspections
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Wood destroying organisms can be devastating to your home in structural safety, appearance and home value. Bug Away Inc provides inspection services that include location and treatment for insects, fungusm termites, beetles, fungus and moisture that destroy the wood of your home.
Termites
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Has your home been determined to have a termite infestation placing the safety and value of your home at risk? We can help! Florida is ranked as one of the highest at risk for termites within the United States, a fact confirmed all to often by homeowners and potential home buyers.
Commercial
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In the commercial world, your place of business is high traffic and high visibility making it the public face to your customers and your employees. Having nuisance pests such as roaches, ants, spiders, mice or rats is a health safety risk as well as detrimental to your business image.
Residential
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Did you know that the estimated ratio of bugs to humans is 200,000,000 to 1? Thats an average of 400 Million insects per square acre of land! No wonder we encounter so many bugs and creepy crawly things in and around our homes! Well now is the time to stake your part of the acre as bug free! with Termidor and Premise treatments from Bug Away Inc.
Reviews (24)
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Mary K.
Jun 09, 2021
Bug Away is an amazing company. They are responsive, on time, and have incredible customer service. They do the little extra things that go a long way when it comes to customer service. You always know they truly care about the work that they are doing. LOVE this company! Service:Ant extermination
Candice Marhanka
May 29, 2021
FIVE STARS! Carlos came to our house on time & did amazing at explaining everything he was going to be treating for. Super professional & overall such an awesome personality! I'm very impressed with Carlos & Bug Away & plan to use them long term for my home. Highly recommend using them for your home too! Services:General pest inspection, Ant extermination, Spider extermination, Termite extermination
MrI TorresLi
Apr 19, 2021
Great service, Haven't seen any bugs in the house since first treatment 2 months ago
Zach Moore
Mar 04, 2021
9:15ish am on 2/25/21. Driver near durbin park town center, driving like a maniac and cussing at us while speeding up next to our car, *WHILE MY 1 YEAR OLD IS IN BACK SEAT. White guy, with mustache and beard. I called to report, so I explained what happened and I was very respectful and the lady literally responded, "you are correct, thank you for calling" and hung up, no apology or nothing. Real great customer service *sarcasm*. God bless.
Anne Andrews
Dec 15, 2020
But Away has been taking care of our lawn and house for 3 yrs now. They do a great job and their specialists are knowledgeable and friendly. They always go out if their way to work with your schedule.
Katie Tasch
Oct 28, 2020
I had the pleasure of meeting Michael this afternoon, and he was kind and extremely professional during my WDO inspection. He was detail oriented and really went out of his way to answer all my questions and keep me in the loop throughout his entire visit. While one never wants the non-apropos scenario of dealing with bugs, should I ever require such a service, this will be the first place I call, and will specifically request Michael.
S. Geee
Sep 10, 2020
Good morning! I just wanted to let you know that Chris came out and looked at my lawn yesterday. He was so very helpful, and very professional, and I appreciated all the information that he was able to provide me as well as answering my questions! I also have been working with Melody and Sherry in the office, and both ladies are absolutely fabulous!

Your team seems amazing! I think it's important to let someone know when service is outstanding! I am now set up for both inside my home treatment as well as lawn treatments which will be starting later this month.
Aslyn Baringer
Jul 01, 2020
They came out to help me with a pest problem in my shed. They were so professional and right on time. I can't thank them enough for their expertise! And I love that Stacey always recommends natural alternatives when I need them.
Lincoln Mantlo
Jun 26, 2020
Great bunch of people. Good job with the bugs as well. Like a family atmosphere
Nicole Cavany
May 16, 2019
The team at Bug Away are the most amazing people! They have the utmost integrity and literally treat you like family. They are passionate about what they do and protecting your home and family. Love love love working with them!
Branan Ward
Mar 08, 2019
I have trusted the team at Bug Away for a few years. I'm amazed at a few things. First, perhaps obvious, we have no bugs, none. Ever since they started their treatment we have had NO concerns at all in regards to bugs of any type. When we have questions about out yard, or anything that may seem even remotely pest related, they send out someone to check it out. They are ALWAYS kind, respectful, on time, and thorough. I have NO concerns with my property being under the care of Bug Away. I highly recommend them.
Kathleen Sargeant
Dec 30, 2018
Bug away is the best! stacey and her team have the best safe products. they really take the time to tell you about them and you can see the results. we dont see any bugs anywhere! they were telling me about options for mosquitoes and since its been bug free. give them a call and they will take good care of you. 5 star service always. we have since told our parents and they continue to use them and also love everyone on the team.
Kevin Burke
Jun 18, 2018
I called Bug Away after having concerns with pest infiltration at our house. They promptly scheduled a tech to come out to the house and they performed a thorough inspection both inside and outside the property. I was impressed with the level of detail and they offered several solutions for our issue. I felt they were interested in solving our problem and not just pushing their services on us. They will be starting treatment this week and I am comfortable we have selected the right vendor to solve out pest problems.
Grant Paxton
Jan 16, 2018
Bug Away truly went above and beyond when it came to customer service. I was so impressed with their knowledge and professionalism that I use them at both my business and home. Their crew members are respectful and it eases my mind that I have a company I can trust.
Rebecca Sawyer Houpe
Mar 16, 2016
Talk about professionalism, attention to detail, honest, fair, quality work at a fAir cooperative price. 1 stop shopping when it comes to pests! Highly recommend.
Chris Hewett
Mar 03, 2016
Everything was great for several years. I paid for the termite bond plus the quarterly pest control. Then, my service expired without being advised by Bug Away. When I called to check up, I was advised that they would only continue service at a much higher rate.
Nicole Barnhardt Nettles
Dec 10, 2015
We have used bug away for 10 years and always had a fantastic experience. I can't imagine using any one else.
Jayme Mitchell
Oct 13, 2015
Thank you so much to Michael, Patrick, and Carlos for helping out at the last minute. We are having work done on our house and the contractors found rotted wood with some critters in it. Michael and Carlos took the time to come out the very same day I called (which was a Friday afternoon).
Cathy Cole
Aug 13, 2015
I first encountered Bug Away at a home I was renting and after seeing no bugs in the 3.5 years we lived there, knew we had to continue service with them when we bought our own home. From the VP to the office staff to the service techs, they are professional, educational (really!) and helpful.
Dallas Jakway
Jul 22, 2015
We hired Bug Away to begin quarterly pest treatments as well as treat the inside and outside of our home for fleas. The initial treatment was scheduled for Thursday, July 2nd. The specialist came to our home and treated the inside and outside for fleas and other pests.
Ashley Lumpkins
Jun 09, 2015
Bug Away provided us with excellent service from the office staff to the service technicians that came to our home. They gave us fair pricing and exceptional service. Highly recommend!
Jack Schmidt
Jan 01, 2015
We have been using Bug Away at our veterinary clinic, and our personal properties for many years now. Stacy and her team are always extremely efficient, reliable, professional, and courteous of our clients when working at the clinic. We are always pleased with our services with Bug Away and will continue to use them and refer them to our clients, family, and friends.
Stacey Miller
Jun 03, 2014
Amazing woman owned company that's is local and active in the community!
Cathy Johnston
Apr 06, 2014
Stacey and her team from Bug Away did an excellent job treating my house and yard for fleas. We have a major infestation and they were diligent about making sure the problem was solved even though it meant coming back out to retreat until the little pests were gone. They were professional, courteous, and gave excellent customer service. I will use them agaim.