Service Legends Heating & Cooling

Justin was amazing. I'm nosey. I want to understand how something works, why it's not working, and what is done to fix it. He was so kind to me, explained everything and gave me advice on the pros and cons of repair vs new. I trusted him. I felt that he was honest and sincere. I felt comfortable with him and knew I could ask him anything. It was a great experience!

From the time I made the initial call it was less then 48 hours for everything to be up and working! Adam explained all my options so i understood everything! thanks Adam and Service Legends! Miguel actually did the install very informative making sure we had no questions before he left and made sure we knew exactly how our new systems worked. Great job Miguel!

We will definitely get the word out as we both work with the public! Hopefully we can direct some more business your way! Thanks again for the ease of business, have a great day!

Professional and courteous. I received a call ahead of time to ensure I was prepared for their arrival. The service man (Karl) was extremely nice and took the time to explain everything to me in detail and in terms I could understand. He offered several options for service from basic (low $) to advanced (high $) with no pressure to choose one over the other. I would certt choose Service Legends over any other home maintenance providers I've ever worked with before.

Worst service I've ever had in my life. Had technician come to my house and quote me $1300 for a leak test and repairs. When I asked for a breakdown of the $1300 I was told he couldn't provide that. Found a small leak but stated he did not feel comfortable making the repair as he wasn't sure it would fix the problem. When I asked if there would be a reduction of price since repairs are not being made, he changed the story and said $1300 is just the price of a leak test.

I called another service who came out the same day and said the leak test should have been completed for $400-500. When I called the next day to discuss all of this I spoke with a rep who took all my info and stated a manager would call me. Later in the day the same rep called me back and basically told me I was out of luck. Again I requested a breakdown of why their test cost $1300 and again I was given zero information. Very shady business and I would definitely look elsewhere.

My husband and I are first-time homeowners. You can imagine our surprise when we noticed water leaking in our upper kitchen cupboard from our bathroom above after only living in the home for three days. We called Service Legends after hours and they sent Sean over to us ASAP the next day. Sean was a true professional-friendly, informative, and thorough.

He explained everything to me which was so helpful since I know next to nothing about plumbing. He successfully identified the source of the leak and provided us with upfront pricing for best case scenarios and worst case scenarios so we could plan. He also called my home warranty company and filled out their forms on the spot. Finally, he cleaned up after the job completely and provided very clear next steps.

I couldn't have asked for anyone better. We will definitely be using Service Legends for future needs in our house. It feels good to have found someone we can trust so quickly!

Once again great service from Service Legends! I've had them out multiple times in the past two years for either repair of existing equipment or installation of new. They're always quick, on time, and absolutely polite and professional. They'll also ask you if you want them to wear masks. My latest encounter was a suspected water heater problem that turned out to be something I created (long story but a very simple solution). They didn't even charge me! Highly recommend this company!

Great experience so far, have not had the install yet. The service and sales have been a great experience with an unfortunate scenario of our HVAC system going out in a very cold stretch of time. They knew we were in a bad position to delay and shop around, but I never once felt the pressure or that they were taking advantage of our situation. Jason the tech was great and was upfront with repair vs. replacement and after reviewing the options was very patient with us making the decision to replace instead of a repair that would have been a very temporary fix. Alex from sales was truly a genuine professional that was not only patient and sincere but was honest and upfront about details. While I can't say that we got the best possible price, I do feel 100% confident that we got the best value for our dollar with the service and piece of mind.

Been a service club member for nearly 4 years and I have always had 5-star service with every tech that's visited. We had our furnace go out today at 1230pm and they sent a tech by 2! Jason was an awesome technician who diagnosed the issue quickly and explained what went wrong and which issues were under warranty with our system. We were back with heat by 3! Best. Service. Ever. Absolutely recommend this company!

Curtis and Miguel did an exceptional job installing my new furnace and water heater. The house was a balmy 25 degrees and my pipes were frozen. They both took great care in making sure the new furnace and water heater were operating correctly. Also, since the pipes were frozen, they made sure everything was running as it should and repaired any leaks that came about.

I was truly impressed by their professionalism and patience with the many obstacles they faced during their time in my home. As always, Service Legends knocks it out of the park with their rock star employees. I am truly grateful and appreciative for all of their hard work and effort.

So polite and professional. He even took my trash cans in from the curb!

Excellent service from Jason O'Polka today! Very professional and honest with the inspection! Explained everything well and gave great advice on things! Thank you Service Legends!

Excellent service by Nick at Service Legends! We will definitely be using this company again for future needs and plan to request Nick as our rep each time!

They were able to come out in less than 24 hours, Blake was super friendly and efficient.

Service Legends are very professional people and they know actually what to do once your problem is diagnosed or l may say when your problem is discovered. Thank God for Service Legends staff especially Jake. Thanks buddy.

Always helpful and great piece of mind knowing that I have the membership. Gabe did an excellent job on our furnace. Very knowledgeable and quick to respond and fix. Thank you!

New furnace installed 12-17. Today is 12-19 and should have kept old furnace because it still worked. New furnace works when it wants to and had a service tech come out with no results of fixing New! Furnace. Will keep everyone posted if it ever gets fixed. Space heaters are a life saver especially with a new born in the house. Update 12-20 Great customer service and response. They worked with us to resolve the issue ASAP. Very happy with how they handled the situation. Look forward to doing business in the future. Thank you

So I'm normally not one to complain but was pretty disappointed as a loyal monthly payer of some sort of preferred customer deal several years with no problems and continued to pay to be a preferred customer.

We called Service Legends on March 8th after 3:30 pm and said they would have a service technician at our house between 6:00 & 6:30 the same night. and just around that time Josh C. shows up with a ton of info about Service Legends and the products the install.

I have been working with Service Legends for several years for all of my heating and cooling needs. This is a company with integrity, extraordinary customer service and quality in all areas of business.

My heat went out and Zack showed up at my doorstep 3 hours later and immediately found the problem. That same day they had Josh come right back and help me get set up with a new furnace. Both were extremely polite and helpful giving honest opinions.

Called because my furnace wasn't working. They came within a couple hours and within minutes discovered what the issue was. However, the fix didn't come so quickly. They charge a $99 service call fee which apparently includes a full inspection of the unit.

I was very impressed with Service Legends! When Justin arrived to give our furnace a maintenance check, he looked professional - clean-cut with a crisp white shirt - and greeted me with a smile. He was on time (ALWAYS appreciated), thorough, and explained the process to me in terms I could understand.