Northwest Exterminating

We found termintes inside our home several years ago. I called NE and they sprayed for them and recommended Sentricon. I signed a contract and have we have had none since. The inspections and maintenance visits are always on time and performed professionally. Service: Termite inspection

Absolutely the best company and staff around. Northwest Exterminating installed the Sentricon system for us and the experience and service has been outstanding. Their business is professional, knowledgable and always eager to answer any questions we have. Gabe inspects our system quarterly and is the best of the best. Thanks to all of NW for making our experience flawless.

Third trip here to inspect. Northwest put in the termite protection when our home was built in 2015. First trip was uneventful but our inspector educated me on termites! And, showed me what he looked for inside & outside. Second trip found 3 tunnels on the concrete pad - nothing inside. Northwest came & treated those spots quickly. That must have been effective as our third inspection found no invasion. Very friendly, professional, & thorough - not to mention excellent communications.

Formerly known as "Contractors Termite and Pest Control". The business may have new owners but the staff and people are the same for the most part. They do an annual termite inspection for us and spray our yards quarterly for weeds. Never had an issue with them. Whenever we notice a mud tube we call them on the phone and they are out in short order. The same person has been spraying our yards and the area just beyond the view fence for the last several years.

This is honestly one of the best companies that I have ever dealt with personally. They have always served this home since it was built and we will continue until we either die or move out.

I have my yard sprayed for weeds. This is a great service because weeds are such a problem here in Tucson. I never have to worry about it anymore and can keep my HOA happy!

As a property manager, I can rely on Northwest to respond quickly, provide knowledgeable information and thorough plans for treatment for my properties. Thank you for being a trusted vendor!

This is the exterminator company that my father in-law used for years and I carried on the service from him. I would like to take the time to thank Sergio for his prompt work and always a phone call if he is in the area. I would like to thank the company costumer service for getting me a exterminator that is so prompt and works hard. And over all I would like to thank Northwest extermination for being such a great company.

Northwest Exterminating has been providing me services for over 20 years at two homes. They do a very nice job and are dependable. Services: Spider extermination, Bee extermination, Ant extermination, Rodent extermination, Termite inspection, Termite extermination, Cockroach extermination, Hornet & wasp extermination, General pest inspection

I started as a Northwest Exterminating Sentricon for termites customer and now use their weed and pest control services as well. They are prompt, efficient, personable and courteous. Very happy with their service.

We left an exterminating company that serviced us for 7 years, because they moved, and we never had a single scorpion or bug problem. We hire NW Exterminating, and in 2 months we have seen 7 scorpions outside, no less than 23 horned caterpillars, 12+ Colorado river frogs and hundreds of crickets. Then they failed to show up on day one After 2 months of "treatment" I will NEVER recommend this company, I am literally begging my old company to come back by of offering them 3x pay every though they don't live here anymore.

We have been with them for five years and love the service and professionalism. Every three months they come by, check on the property, provide the appropriate treatment and notify us if they see anything. We had some termite indicators and they were immediately out with some additional treatment. Since using their services we have had no issues with any infestations or invasions.

We have small dogs and they only treat the areas we tell them to treat. They notify us when they visit so we can keep the dogs inside and they use chemicals that disperse quickly to avoid the pups getting into anything. They have a wide variety of plans. Our home is new and we have very little issues in our neighborhood so do not need anything but the basics.

At our previous home we had the desert roaches in the septic system, scorpions, and termites in some of the desert trees so they were always out treating something. Even then, their prices are reasonable for the professionalism and level of service provided. If you are looking for a reliable and affordable exterminating company with a wide variety of options and very professional service technicians, we strongly recommend Northwest.

We bought our home a few months ago and Northwest had done a termite treatment for the previous owners. We were given an invoice from the treatment in case we had any more issues. We haven't had any more termite issues, but I called them and set up a schedule to spray for bugs every three months. The guys who have come out have been punctual and very thorough.

We haven't had any issues with scorpions or other bugs inside the house since they started spraying. We have been very happy with their service and we would not hesitate to recommend them.

This may be a little long, but please read this until the end. We just moved to Tucson and had no idea of the pest and critters here and how they can get in the house and ac. Northwest came out and did a full and thorough inspection that was very informative. We opted for the complete sealing of the house including roof line and j joints along the bottom of the house and ac units. as well as monthly pest spraying and weed control.

When hiring a service you do your best to research, interview and hope for the best. Over the years we have hired several services on previous homes. Some were good and then. not so good. The guys that came out to seal the house were nothing short of amazing. It took two complete days and they worked very hard, were very ice and informative. A month later the quality control team came back out to inspect their work and found two small issues that will be taken care of very soon. REALLY?

A separate team comes out to verify the work was the highest quality? When does that ever happen? First we have ever experienced. The office staff is top notch and on it as well. They were not the cheapest service we called but we wanted the BEST and found them! HIGHLY RECOMMENDED! Thanks Northwest! Sincerly Tanj and Tammie Gillard

This company has gotten too big. They really dont care if you are happy with the service because you are one of thousands of customers. Try a smaller company if you want to have any attention to your home.

Received a bill for services not performed. Never heard of these people. If you are on NextDoor please post if something like this has happened to you. and then let the BBB know.

Stuck with them since part of DR Horton/Saguara Bloom warranty. Otherwise have to pay for ourselves. Found termite tubes in house and outside even though they had only just done there treatment a month before. Did not even do part of house and left note would be out later. Contacted DR Horton since have to contact them direct and was told would be at least a week before they could come out.

Finally sent a Miguel Garcia out. He is about the most rude obnoxious person you will ever deal with. Attitude from when he rang door bell. Did not know what he was here for and when I explained started cursing and coping attitude. He told me not there to do complete service and only to treat one area. Slammed his ladder against my wall and put huge marks in.

Then slammed his ladder down screaming fuck this/you as he went outside and left. Filed complaint with Northwest and a Steve Romero, director of operations contacted me and apologized. Came out next day and had to literally do all work over plus pull out refrigerator, closet and dig around whole house so could treat. Neither Miguel Garcia or Steve Romero bothered to clean up after or put things back where they were originally. Did not care about damage to walls nor was anything done about Miguel Garcia and his unprofessional attitude, foul mouth and awful work.

They came out and set some traps. The moles left and 3 weeks later the moles were back. We've called 3 times and were told someone would come out each time. No one has showed and no appointment made. The first time we called for return service we had one new mole hole and now there are 3.

Okay service, bugs do stay away for most part but it is pretty high for the service, nice to have though if you decide not to diy.

I left my info via website Sunday and received a call back promptly Monday morning regarding my bee issue. A friendly and professional exterminator worked was prompt and discovered my bees hiding place. My dad met with Todd and the bee issue was quickly resolved. My dad was impressed with how quick and efficient Todd was. I was appreciative of his courtesy, keeping me involved via phone, and his prompt and efficient manner. Thank you Todd! And thank you Northwest Exterminators! Kathy in Tucson

We were charged for service that never happened. We called management to cancel service and they wouldn't reverse the charge. Very unprofessional.

I have been a customer with Northwest Exterminating for several months. The first Friday of the month they come and spray for preventative bug treatment. In July we had a huge vinegaroon in our home, we put it in a jar & gave it to the technician. apparently during monsoon season the preventative service is not always effective. Last month a family member was stung by a wasp, she suffered a terrible reaction, I immediately called Northwest, got a price quote of $167.

They sent a technician right away.20 minutes & $400 later the treatment was done. Technician told me to give it 5 days & if I had any more problems to call back. Today I called. I was having some Fall pruning done on shrubbery & the wasps were coming out of one of the shrubs. I called Northwest, apparently because I was 30 plus 1 day out of their return guarantee I will be charged $400 again!

The pruning was done over the weekend which would have been within the 30 day time frame.u can call Northwest & get their answering service on the weekends so I was told I could've called. You've got to be kidding! I do not recommend Northwest Exterminating, my business is going elsewhere.

,I just had Northwest here to deal with my termite issue. I couldn't be more pleased. Miguel. Inspected every inch of my house and shed and found several termite infestations. Jesse came and treated the spots and installed the Sentricon system. Both men were very professional and answered all my questions. I would definitely recommend them.

I think the Sentricon contract was sold in a deceptive manner. At no time was it mentioned in the sales pitch (although it does appear in the microprint) that we were not purchasing the equipment and in fact were not BUYING anything--only using it. We are now held hostage to using their yearly service, and if we do not pay, they not only stop the service, but they remove the expensive equipment we paid for.

We paid over $1500 dollars for $300 worth of equipment and 2 hrs of installation and we own nothing. Do your research before purchasing. You will find similar complaints aplenty.

Extremely great service, they were willing to come out the same day we called (although we scheduled it out), the serviceman arrived early, very professional. Took care of our bee problem quickly and efficiently. Instructed us on how to prevent bee hives from forming in the future. Gave care and attention. Will use them again and we definitely recommend this service!

I have had problems with termites for years since moving out to Arizona. I called Truly Nolan and Orkin but neither company could solve my termite problem. A neighbor suggested Northwest Exterminating.

Called they came out next day i had no more crickets but still have ants. Walked out side i still see bugs, going with my old company Moxie. Never say a bug after they sprayed.

We have had great luck with NW coming out yearly and VERY thoroughly checking for termites. Miguel came out the other day and we just received a hand written note from him thanking us for our business.

My mom's house had an issue with a bee hive that was contained to a little decorative birdhouse in her tree. They didn't come out as promised, claiming they couldn't find the address, however, they didn't call to get additional directions.

Northwest is the best pest control company in southern Arizona. They are all great. From their customer service reps, inspectors, and technicians. they are all top notch. I would not trust my home with any other company in Tucson.

Chose this business while looking on-line for an exterminator. They had the best guarantee of their work that we could find. They were very thorough and professional. We have been very satisfied with their treatment and the way they have handled our situation. I would recommend them to anyone looking for bug treatment.

Northwest Exterminating is great company providing full services in Pest, Termite, and Weed control. They have knowledgeable field technicians that are efficiently trained to perform the job well. The office staff is ready to assist with customer needs in a professional manner.

My house is pest free thanks to Northwest Exterminating and Regina Villa. No really I hate crickets and because of you I can sleep.

Pretty simple- gave one quote over the phone; billed another higher price later. Not the way to run a business. They didn't even want to correct their mistake after a call was put into to question the bill. Avoid.