Burkhardt

Our air conditioning unit went out completely and when we called Burkhardt they were very helpful, set up an appointment within a few days. When the technician (Elliot) came out he was on time, very professional, diagnosed the problem and repaired it all within a very reasonable time frame. He had to actually have another technician run for the part and bring it to our home to be installed instead of making a different appointment to install it. This company is great! There office staff is also extremely friendly and helpful everything we call. THANK YOU!

Our air conditioner went out, so I called Burkhardt. I am very glad that I did. One of their representatives, Elliot, came out the same day I called to take a look at our air conditioner. He was very thorough in his assessment. When it looked like our best option was to replace the furnace and the air conditioner (both of our units were nearly 25 years old), he ran through multiple options for us and didn't just try to sell us the most expensive option. Elliot was very trustworthy and we felt extremely comfortable with our options and the choice we made in the end. Elliot had a good sense of humor and we appreciated the fact that he treated us genuinely well, and was not just trying to make a sale.

Because I had called on a Friday, the installation was going to be the next week, so Elliot took it upon himself to troubleshoot our air conditioner problem to try to get us through the very hot weekend. (He saw that we have 2 small children and he wanted to make sure we were as comfortable over the weekend as possible until we had our new appliances installed.) He even gave us his personal cellphone number and told us that if our a/c went out again over the weekend, he would walk us through the steps to get it working again.

We were able to schedule an installation for our new furnace and air conditioner for the following week, which was great to get it taken care of so soon. The team that did the installation (Troy, Marc and Joe) were fantastic as well - they showed up on time and were very respectful of the property. They finished earlier than anticipated and really left their working area just as if not cleaner than when they arrived. Troy, Marc and Joe were all very personable and were able to answer my questions throughout the installation process. Overall, my wife and I are extremely happy with the service we received from the Burkhardt team. We strongly recommend them if you or anyone you know is having a heating or cooling issue. Dan M Initially called 5/12 New A/C and furnace installed 5/16

This is an addition to review, to recognize Kelly, who just came out today (5/10) to do A/C maintenance. Just as Chris and Oscar did a few weeks ago for heating maintenance, Kelly was on time, efficient, and courteous. We have an annual service contract with Burkhardt. The two gents who came today - Chris and Oscar (the latter being trained to Burkhardt's standards) were on time, polite (wore masks at our request), and did a thorough job of checking our furnace, as part of routine maintenance. Chris added realistic recommendations re possible additional services, such as installation of a humidifier. Great company, as reflected by Chris and Oscar.

Installed our furnace in November. Had a bad circuit board while I was away for work. They came and fixed it the next day. With fantastic communication. Spent the better part of the day to diagnose and fix the problem. Had an AC issue now that's it's warmer and they were out the next day to fix the problem as well. Quick fix but again, great communication and customer service! Dan, Greg, and Drew are superb technicians and everyone does a fantastic job. Highly recommended!

Elliot was very professional and did a great job of evaluating our need for 2 new furnaces. He explained everything very well and scheduled the work in a timely manner. Dan, Jr and Chico installed the furnaces and we couldn't be more pleased. They were courteous, professional and cleaned up everything after the work was done. It was a big job that took 8 hours, but they were so pleasant and kind that the time flew by ( for us)! If we need work in the future we would ask for this crew again.

We are really pleased with the service we received. Dean, Drew and Joe installed our new furnace in the Fall and were friendly and professional. Dean came back with Marc to install our AC unit and were so nice and efficient. Thank you for a job well done. Rick was also great with the electrical work he did for our new breaker box. Services: Thermostat installation, Heating system installation, Install AC

They care. I know that's an unusual thing to say, but they really do. I've had Burkhardt do work for me for over 20 years and have always been very pleased. This time, during a routine check, it came to light that my very old furnace needed to be replaced. The team was very concerned that this was a large unplanned expense, and offered to drop off space heaters to keep the house warm in the few days it would take before the installation. The day of the installation was handled with professionalism and skill. My new furnace is so much quieter and the sheet metal work looks great! Highly recommend!

Shawn was very professional, on time, very knowledgeable and informative. We have used Burkhardt for years and always very happy with them. Very accommodating and do great work! Update: We met with sales rep Elliot to discuss a new furnace, he answered all our questions (we had many!), scheduled furnace installation which was done just days later by Dean and Marc, they did a great job, left everything spotless and we are thrilled that our house is warm and cozy once again! Everyone we dealt with from office staff to installers was A ++! Thanks Burkhardt!

We have been using Burkhardt heating and cooling for many years and have never been disappointed. They have always been fair, honest and professional. It was a pleasure to work with Elliott in deciding if I should replace my furnace and A/C, then deciding what kind. Troy and Bob did the installation. They too were friendly and efficient. They explained everything after the installation. The reception girls, Jessica and Mahogany, have always been friendly and accommodating. I would never look anywhere else for my Heating and cooling needs.

Had technician come out on 12/31/15 (less than 90 days ago) he stated I needed a new Inducer motor in which I paid $499.95 with a $79.95 diagnostic fee. My furnace just went out again (blower not working) and for them to come out they want me to pay another $79.95 diagnostic fee!

Very easy to set up the service with their office and get financing. Also, they were on time, worked professionally, completed the installation, and were on their way in no time. The area around the furnace was cleaned up, and you could hardly tell there had been an installation that day.

I'm a landlord that lives out-of-state, and needed service at one of my apartments as the furnace wouldn't kick on automatically. I called Burkhardt on Sunday morning, was quoted a $189 service call fee, which I agreed to as it was the weekend.

Called in the morning & was told $79.95 would be service charge for my furnace & that someone could come out after 1pm. I said I'll call back after errand to get space heater. Called back at 1:20pm was asked for my zip code then suddenly the quote SHOT up to $129.00.

My mother in law had a problem with her heat, thought it just needed to be cleaned. They came quickly, worked fast and efficiently, the prices are super reasonable and I know the owner personally and he knows his stuff!

Burkhardt Heating & Air Conditioning did an excellent job! We had our original 1956 gas furnace replaced with a new high efficiency Bryant Evolution furnace and air conditioning. The technicians were great and did a fantastic job!

From first to last, Burkhardt did a thorough, expert and professional job in replacing our old furnace and air conditioner unit. This included diagnostics, presentation of options, and the installation itself.

Burkhardt is brilliant. Within two hours of my calling they came and fixed the furnace. Amazing service. Thank you!