At IDEAL, our goal is to keep our customers' homes safe and comfortable by providing outstanding service in all things plumbing, heating and air conditioning. Whether you have an emergency situation, an upgrade, or just routine maintenance, we want to know that you are completely satisfied with the work that we do for you.
How do we achieve our mission? We make sure that our tools and equipment are state-of-the-art and of the best quality. We stay at the top of our industry by knowing all of the latest methods and keeping abreast of the latest technologies through continuing education programs. Our experience and knowledge combined gives you the best possible service.
How do we achieve our mission? We make sure that our tools and equipment are state-of-the-art and of the best quality. We stay at the top of our industry by knowing all of the latest methods and keeping abreast of the latest technologies through continuing education programs. Our experience and knowledge combined gives you the best possible service.
Services
Plumbing
Report
Service
Report
HVAC
Report
Reviews (7)
Meridian Machinery
Oct 16, 2021
This company installed my new furnace from an insurance claim. AC didn't work on first use, faulty sensor that they said they would replace. Never heard back and it's been months. First cold days here and the heat doesn't work. Technician called and said they would be here at 8:45 am. Hours later no call / no show, won't respond to calls or texts.
Super irresponsible and unprofessional company, shoddy work, unreliable and don't communicate with customers or respect their time. Go somewhere else, these guys are horrible.
Super irresponsible and unprofessional company, shoddy work, unreliable and don't communicate with customers or respect their time. Go somewhere else, these guys are horrible.
Clayton Bibb
Feb 02, 2021
Megan Mitchell
Nov 03, 2020
Peliken Peliken
Mar 05, 2020
Katie Michel
Nov 09, 2019
Jill Welytok
Jun 26, 2019
The company is understaffed and has internal managment and ethical issues. They accepted a 50% deposit on a gut remodel. I had to cal them 12 times over two months to try to schedule, while they held my funds and would not return a call. Finally, a very condescending office manager know they were too busy to call me back to tell me they were to busy to do the job. BUT she would return my deposit ct and "corporate" would try to deposit a check before vacation.
This is not a small shop. It is a "corporation." It is not acceptable you treat a job with a deposit as an option, without returning calls for two months to notify them something has changes hey no longer intend to do the work. This is not a small shop. It is a horribly run "corporation" without the infrastructure to follow through on the work and a total lack of understanding that the customer who trusted them with a deposit also needs to schedule. A total mess!
This is not a small shop. It is a "corporation." It is not acceptable you treat a job with a deposit as an option, without returning calls for two months to notify them something has changes hey no longer intend to do the work. This is not a small shop. It is a horribly run "corporation" without the infrastructure to follow through on the work and a total lack of understanding that the customer who trusted them with a deposit also needs to schedule. A total mess!
Doug Saugstad
Oct 27, 2018