Rivers Pest Control

I have had Rivers Pest control do my home and Lawn for for 25+ years. They have always been professional And taken care of all my concerns. Jimmy does my home and John and Steve my yard. My neighbors have started using them because my yard looks so good! And I'm picky! Services: Home inspection, Termite extermination, Flea & mite extermination, Cockroach extermination, Bug & insect extermination, General pest inspection, Hornet & wasp extermination

Jimmy came to our business and was very professional. You can tell he enjoys what he does and he provided an excellent service. Services: Termite extermination, Flea & mite extermination, Termite inspection

I've never encountered a local firm as unprofessional, careless, and belligerent as Rivers Pest Control. Because of the cost of liability insurance in the fumigation business, Rivers has a virtual monopoly in Duval County, and they are well aware of it. They damaged my property, killed my vegetation, left noxious gas in my home, and were surprisingly counterproductive when politely confronted about it.

When I explained all of this to my regular termite guy, his response was, "You're lucky that's all they did. They don't care what you or any customer thinks. They don't have to."

Critical: Professionalism Completely blocked off the street while working on a neighbors house. I needed to get by and sat there for 15 minutes while they folded a tarp and showed not a care in the world to get out of the way. Not sure how their treatment is but they will surly cause a disruption to the neighborhood for everyone else.

Rivers was professional through the entire powder post beatle tenting process. Under a not so pleasant circumstance, they made it easy and as pleasurable as possible.

Rivers are top notch pros with generations of experience and knowledge they are more than willing to pass along. They came out to see if my termite damage was dry wood or subterranean. After a thorough survey and explanation of the difference, luckily he determined it was old subterranean activity. Didn't even charge me for the visit! We have a bond with another company but if I knew about Rivers before we had it already. I'd definitely consider them.

Professional, they came out for a fumigation and helped me with the prep work (they did not have to) i was just recovering from covid and was very weak. I recommened them as their price was also extremely good compared to a few other local pest control companies. Thank you river pest control! Services: Bed bug extermination, Termite extermination

Rivers Pest Control just performed the first annual re-inspection following the tenting for drywood tremites on our home last August. Everything looks great! When they did the tenting last year they were very professional. Everything was clearly explained to us prior to the tenting and the entire process went smoothly from start to finish. Aslo, they charged less than what I was expecting to pay which saved me $. I highly recommend them!

My parents (who are retired & on a fixed income) called Rivers because they had a carpenter ant problem. Technician came & walked around premises w/my mother, put down a treatment & charged her $100. Three days later she called because she still had ants everywhere. They told her the service was not guaranteed that it would cost another $100 to come back out.

She said she did not want to pay another $100 for a treatment that was not even guaranteed. I called the office 3 months later after visiting my parents & still seeing the ant problem. Office manager said technician treated the premises for small black ants because according to him that was all he saw. My parents did not request a service for black ants.

Office manager refuses to acknowledge the fact that my mother walked around with technician & told him it was carpenter ants she wanted treated. This company took $100 from my parents and did nothing to help them with the carpenter ant problem. Also, they have had a termite bond w/this company for 24 years. This past year when my mother paid the $205 renewal she called the office because no one came out.

In the past she would pay in person to the technician when he came out to do inspection. This year no one came out and when she called and asked she was told treatment was good for 6 years and that she would not see anyone for another 6 years. They told her if she saw termites to take a picture and send it to them. $205 and she is supposed to do her own termite inspection each year. :(

Not a customer - I'm a neighbor. They tented my neighbors house 2 weeks ago and then parked this giant SkyJack in front of mine. It's been sitting here ever since. Not very considerate.

I can't say enough how pleasant my experience was with Rivers Pest Control. They went above and beyond my expectations. From the first phone call to shaking there technicians hand to say goodbye was great.

Very unprofessional showed up took measurements did not have any info on price. Then they said they would email the estimate to me. Called the next day they said it would be in my email and that was Wednesday its sunday now and still not in my email.

I used Rivers for years and since they hired Alvin things were great. Alvin is unprofessional and poor customer skills. He was very arrogant and defensive to issues he created. He walked off the job and when I asked him to have the owner call-he said it was not his job.

Great company. Rivers Pest Control really helped me with my bed bug issue. Thanks!