Black Roofing

They do good quality work. But, they simply charge way more than other people just because they are based in Boulder and know Boulder people have money. Service: Roof repair

Amber sucks. Absolutely terrible customer service. Requested quote on: Sat, May 16, 8:28 PM. Followed up multiple times as well via phone and email. Today is July 30th. Still haven't received a quote. It's like they don't want anyone's business?

Black roofing was very professional and prompt. The process was easy from start to finish. The roofing crew was efficient and cleaned up after themselves. Very happy with the results thus far!

Black Roofing was worth waiting for to do my residential re-roof job after the 2018 hailstorm. Their roofers and field staff are outstanding and did an excellent job on the re-roof. Their field support staff (superintendent JB and project manager TT) were the best and went above-and-beyond to exceed my expectations for an A+ job. The reason I rate Black Roofing 4-stars instead of 5 is because of the POOR service from the office/administrative support staff, most notably their current service coordinator, AB.

I had to make repeated calls to request paperwork for my insurance company and the service coordinator never carried through without follow-up from other field staff and repeated calls from me. There were always plenty of excuses offered for the poor service, but it never improved. So, you can expect the best work from the field staff and roofers, but, unfortunately, below average, frustrating service from the office staff. If you're willing to make that trade-off, your roofing job will be the best, but your blood pressure may take a beating :(

Black Roofing provides high quality work that can withstand our winds. Quality work. Done right, the first time! On our first house we used another company (who was cheaper) and we were calling after every storm for warranty work. We switched to Black and have had no issues.

They do very high quality work, but i gave 3 stars bc they are just ridiculously expensive. They tailor to the rich Boulder crowd and not to the rest of the population who lives in a normal economic reality.

We had Black Roofing come and do spray foam insulation on the inside of the exterior walls of our garage. Not only did the guys show up on time and complete the work in a timely manner; they covered all of our stuff in the garage and did a full cleanup when they left. These guys did an amazing job and made it so our garage wouldn't leak cold air into the rooms above and next to it! We couldn't be happier with the service and product that we received from Black Roofing!

I'm 100% satisfied with the work done by Black Roofing and on their pricing. I received bids from three Boulder area roofers for the same job (identical roofing material). The bids were $40,700 (B&M Roofing), $38,34 (Boulder Roofing), and $33,945 (Black Roofing). The Black Roofing bid was not only the lowest, but the lowest by a significant margin.

Black Roofing used a crew of 5 or so workers every day and got the job done in a week (starting a week or so of signing the contract with them). The roof looks great and they cleaned up everything, as promised. Based on my own experience, you are making a mistake if you hire a roofing company in the Boulder area without at least getting a bid from Black Roofing.

If you have a difficult or complex roofing project then Black Roofing is who you need to call. Their extensive knowledge of technical roof systems and overall capabilities are second to none. I might also add they operate at the highest level of honesty, ethics and integrity which is rare to see these days, especially in roofing unfortunately.

Awesome experience from beginning to end. Anymore we are hard pressed to find such great customer service from any company. From the beginning the communication and promptness was top notch. The wind storm in April tore the roof up. Once I contacted them to get a bid, they were quick to come to the house, assess the damage and get us a proposal for replacement.

Once we hired them, they were there the same day to patch the damage until they could get the permit from the city and the roofing materials delivered. No tarps to get us through, straight up repair, was told that they would sleep better at night knowing that we wouldn't have any problems. REALLY? Who does that? Black Roofing does! From there we were always informed on the status on the work to be done.

Within 1 month of the damage, our roof was complete, being delayed one week due to weather. They also coordinated with Longspeak Seamless Gutters and Exteriors to have the gutters replaced as well. Due to some recent hail storms, we contacted them to come by when they had the chance to check the roof for any possible damage. Left a message in the morning and by lunchtime, they contacted us to let us know that they went by and checked the roof and all was good. We are telling you, they are THE BEST! We will spread the word far and wide! Thank you Dan, Darrell, Todd, Erin, John and crew! You guys ROCK!

Worked at this place for 8 mnths. Worked hard and showed up on time everyday until i hurt my leg on my lunchbreak not on their time. The safety manager told me it was up to me if i wanted to go to a dr about it and the injury was a sore muscle but nothing serious so i figured ill go home and not make a workmans comp claim. I missed 2 work days and came back to work rdy to go and was told i needed to be approved by a dr to work again and was forced to make a claim through workmans comp.

The dr visits kept me out of work for 2 wks but i could be put on light duty. Since i didnt feel right sitting and getting paid i took my vacation for one wk and the other wk i cleaned gor them and washed their vehicles. The physical therapy they made me do only hurt my leg worse and when i was done with the 2 wks light duty, they fired me. No notice or anything.

Now me and my 2 kids are having a horrible time trying to get by thanks to them. They ruined my christmas and new yr and now i cant pay my bills. They dont care about ppl and i feel like they put me through excrutiating pain for the sake of covering their own ass. I thought they had my back but they didnt. Btw looked at these 5 star reviews their getting and their from employees trying to make this place look good.

My initial call was 'not put into their database' after waiting two weeks. I called again and again no follow up. I decided to call their service department which was completely a joke. Black roofing came as a recommendation I was disappointed.

This is a wonderful company, not only do they have the highest standards for their customers but they have integrity, which is a rare thing theses days. I wish I could give them 10 stars!

We've been working with Black Roofing for more than a decade and are continually impressed by their professionalism and consistency. Sam and his team were out to our new office in 2016 to fix two significant leaks, and we haven't had an issues since. It's amazing the range of work Black Roofing does from the many iconic roofs at CU and in Denver, to the simple shingle roof on our one-story building in Erie.

Black performed thousands of dollars of work to address a leak from our upper balcony into our master bedroom. Please be warned: they do not warranty their repairs or leak fixes. When the exact same spot started leaking again causing exactly the same damage as before (less than a year after their 'repairs'), they would do nothing to remedy the problem.

I understand that a roofing company cannot guarantee that you will never experience a leak again. But when someone pays $4,000 for very simple repairs, I would expect the company that performed them to at least offer to come out and inspect the problem when those repairs prove inadequate. To Black - a neighbor who is a former contractor just told us that a simple fix for this leak would have been to install a flashing along the balcony rail to redirect water coming down from the roof.

This kind of simple fix seems like something your employees could have identified and that would have cost dramatically less than the thousands of dollars you charged. It also would have addressed the actual leak.

The service was fast and professional. I called in with a leak and the following day a technician diagnosed my leak, gave me a price, and fixed it on the spot. I highly recommend Black Roofing.

We've been working with Black Roofing for about a decade now and continue to be impressed by their professionalism and commitment to quality. The roofing and waterproofing work they do for CU continues to amaze me. Can't wait to see the new practice facility once it's done. The waterproofing they're doing at the new hotels at DIA and the Denver Art Museum show that they're the go-to firm for projects that massive in scale. Congrats to Tim and his team for serving Boulder and beyond for 40 years!

This company was recommended when we needed roof repairs. They scheduled an appointment to quote the repairs on 7/22/15 at 11am. They didn't show or call. I called when they missed the appointment. Was told I had been rescheduled to 7/28 at 1:30pm, although no one spoke to me to confirm. Now, they have missed the 7/28/15 appointment; again without a call.

When I called the office, I was told the service manager had "spaced" and was doing something else. Completely unprofessional! Needless to say, I didn't schedule another appointment.

I too called for a quote and a man could not answer my questions. It was a waste of my time and they lost business.

Well, it's been almost a year now. The whole transaction was trouble-free from start to finish. I complicated things a bit by adding some light tubes during the total roof replacement, which impacted the timing of the crew a little bit and still, they got the job done in a day and half. I could not have been more impressed. Larry is a straight shooter and delivered on everything he promised. In this case, they also came in with the best bid. Excellent value all around. Thank you Larry and your crew.

Well, it's been almost a year now. The whole transaction was trouble-free from start to finish. I complicated things a bit by adding some light tubes during the total roof replacement, which impacted the timing of the crew a little bit and still, they got the job done in a day and half.

I have hail damage and called for a quote. The guy said he doesn't do quotes, he just works with the claim from my insurance instead. Which, to me, means you don't have standard prices on your product. Instead, it means that they are going to inflate their prices to take all of the insurance money that was paid out. That's not the American way. That's what the door to door roofers do. I guess I shouldn't use Google to find local businesses. Recommendations are the way to go.

Dropped the ball! I called up with an issue with my roof and they said we are booked up this week. "I can have some one out 8am on Monday" (at this stage 7 days away). So I waited all week, and then 8:20am no one showed up. I called up to see what we going on. "Gee Wiz I didnt write down an appointment for you, and we are all booked up this week".

When I asked about my appointment, and the fact I had already been waiting a week, the comment back was "well if you are in that much of a hurry, may be you should try somewhere else".

Dropped the ball! I called up with an issue with my roof and they said we are booked up this week. I can have some one out 8am on Monday (at this stage 7 days away). So I waited all week, and then 8:20am no one showed up.