Rated 3.22 / 5 from 27 reviews
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Cole Plumbing We offer personal attention and support to you and your family. As homeowners we know how important it is to have your home working at its peak at all times. No matter where you live at some point in time you will have issues come up; generally when you least expect them. While other companies can offer you quick and easy services, at Cole Plumbing we offer quality services.

That means arriving on time and providing you with professional and courteous services.
Business details
  • Year established: 1977
  • Licensed
Services
Leak Detection
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Homes that sit on a slab may have underground plumbing pipes. Water leaking from an underground pipe can lead to damage that can be costly to repair. Leaks in an underground pipe will wash away soil and can cause the slab to sink.
Sewer Line Repair
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We will make your problem our problem. If you are in need of a sewer line repair, it usually feels like an emergency. That's because it is. Sewer lines that clog can cause some serious discomfort for yourself and your family, they can cause damage to elements of your house, and even create some unsanitary and unhealthy conditions.
Repiping Services
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Older homes with plumbing more than 40 years old may require an update. The updating of the pipe that is used for plumbing in a home is called repiping. If a home has old steel pipes, then repiping with a PEX pipe or copper pipe will provide many benefits. Review information about steel plumbing pipe and the benefits of repiping a home.
Emergency Plumbing Service
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There's nothing quite as stressful as a pipe leak, clogged drain, broken faucet, or a backed up toilet. What's more, while all this is happening, you're wondering how fast you can get it fixed and how much it will cost. With a plumbing emergency, you won't have to wait to schedule a service call.
Pipe Lining Services
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Our trained pipe diagnosticians will quickly diagnose your situation, detect the leaks, and make necessary repairs at a fair price. What's more, we'll do the job efficiently and successfully so you can get back to your routine with the least disruption possible. Consequently, you won't have to repipe your house or business.
Videos
When it backs up, so does your day. Cole Plumbing, based in Montgomery, Alabama, and serving surrounding areas, keeps everything going and flowing with expert repairs, hydrojetting, fixture replacements, tankless water heaters, hydrojetting and more including relining of drain lines without digging and demolition of your property.
Reviews (27)
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Todd Owens
Apr 18, 2022
Cameron and the guys were absolutely awesome. They did a quality job amd didn't take all day. Definitely recommend Service: Plumbing leak detection
Jeoshuca
Aug 30, 2021
Personally, I do not recommend this company. I am very disappointed with the result of their service since I hired the service of their camera to know what was the reason why my drain was often clogged. I wanted to know if the tube had collapsed, was it broken or had roots, but the only result was that I knew that it was clogged and the exact point, where it was located something that I already knew so I paid 526 dlls. for nothing and I also lost five hours from my job. since in one day I lost two hours and in another day I lost three hours
Christina Novello
May 28, 2021
I wish I could say it was a good experience. But, they don't give you an appointment time, and with a job that is hard to do. I then explained this to them, that I work an hour from home and just getting a call when they are available didn't work for me. She did understand that and then was able to schedule me a time. After taking time off of work and waiting, I had to call when they were over an hour late.

I was informed the plumber had decided that he was taking other jobs in the morning and I would be in the afternoon. I found this to be very unprofessional as we had an agreed upon time and I had taken time off work, I was not even given the curtesy of a call to tell me the about the change. She was very apologetic, but I said that was disappointing and would find another plumber.

She asked if I was sure because she knew all plumbers were busy and short staffed. I called another plumber and they were here within the hour. It is nice when a business realizes your time is just as valuable as theirs.
Deborah Kennedy
May 27, 2021
Leak in gas log line that went through wall. Carroll and Corey spent the time to find it and now we can use our fireplace. Very personable, efficient and a minimum of mess. Would definitely use them again. Thanks guys!
Jay Stembridge
Apr 25, 2021
Showed up on time, did job requested, bill matched the estimate. Just like previous times. What more can you ask for? :
Kim Kerr
Dec 30, 2020
Cole Plumbing is excellent! They repaired my sewer line that a few other plumbers had been unable to fix. Cole actually found the problem and fixed it instead of just going for a temporary solution. If you want something fixed right the first time, call Cole! Service: Repair pipe
Angela Washington
Dec 16, 2020
Awesome! Mr. Carroll was very professional and helped put my mind to ease. I will definitely be calling them again!
Kelvin Simpson
Nov 04, 2020
Critical: Quality Fixed a leak under my slab in a matter of a few hours and charged me over $1200. Couple months later the leak came back and now they are too busy to come back out! Worst Quality/Customer Service I've ever experienced! Service: Plumbing leak detection
Arita Harrison
Sep 21, 2020
I couldn't be more pleased with the service I received today. I got same day service and they worked with my schedule. Cameran and Corey were professional and very friendly, I enjoyed talking with them. They completed the job very quickly and the charge was much lower than I expected. Give Cole Plumbing a call, I highly reommend them.
Mz T. McKitt
Aug 25, 2020
Ms. Heather has great customer service skills. She is friendly, helpful & courteous.
Beverlyn D.
May 22, 2019
CROOKS, AND A HUGE RIP-OFF! Cole came out to do a clean out drain job at my house. While there, their main job was to sell me one of their products. I informed them that I wanted a cleanout and that I wasn't interested in buying a root service for over two hundred dollars a year. They informed me that they could not guarantee their work unless I purchase this service at the same time. Please take my advice and call someone else. I ended up paying them $60 to get them out of my yard. They took what they did not earn. Dean
Jermaine Watson
Apr 17, 2019
Horrible experience, I understood the $59 service fee was to come out to give an estimate of what it would cost to make the repair. That was not the case the $59 dollars was only to come to your home they wanted $342 to determine what the problem is, and another amount to repair so basically you pay the service fee to see someone. PLEASE SPEND your money elsewhere!
Margaret Traylor
Apr 07, 2019
I had a wonderful experience with Coles. They drained and took out 2 old water heaters from my attic. They installed a new water heater. The price was not cheap but neither was the work. I had gotten a 2nd estimate and it was slightly over Cole's estimate. They came within a couple of days, did the work and the price did not increase. They helped me complete my rebate information and get that in the mail. They did not leave a mess in my house or yard. I would recommend them!
Kimberly Carter
Nov 08, 2018
The guy was nice don't get me wrong but this company is a total f****** rip off. They wanted to charge 752.00 to snake my pipe and told me that it is not guaranteed to fix it they would have to dig this and that so I nicely declined and as soon as I did rotor rooter called me and came right on. I paid Cole's 59.00 to come out here and tell me basically that I would just be giving them my money and it's no guarantee it would work. Rotor Rooter is here now 175.00 and within 5mins I already see progress and he says that was overpriced and unbelievable and I agree.

Please do not spend your money with this company it's a waste I could have gave this guy the 59.00 as a tip he came right to the problem No guesssing or nothing and the price is reasonable I will most definitely never use another company besides rotor rooter. I called the company and explained what happened and the lady hung up in my face so I called back another lady answered and she's trying to resolve the issue and said she understands but this is a rip off DO NOT USE THIS COMPANY CALL ROTOR ROOTER my plumbing is working good and he's not even finished yet! That speaks volumes the time the guts from Coles took just looking around this guy has my issues resolved
H. Hobbs
Aug 31, 2016
Service technician was great with showing me how to prevent the problem in the future. Very courteous and knowledgeable.
Ernest Bayford
Aug 26, 2016
8/26/2016 I found Cole Plumbing to be extremely timely with their appointments; professional in their interaction with the customer; efficient in recognizing and repairing the problem; very neat while working and with clean-up, and finally, quite sympathetic with their charges towards the customer.
Bradley Skinner
Aug 17, 2016
UNPROFESSIONAL, CROOKED, AND A HUGE RIP-OFF! I GIVE THEM NO STARS. THINK TWICE BEFORE USING COLE PLUMBING! Our hot water heater wouldn't heat. We had a plumber come to diagnose the problem. Prior to arrival, my husband called and specifically asked for the technician to call him before making any repairs.
L. Lewis
May 13, 2016
My wife and I would like to thank your employee, Ryan McGalliard, for the excellent work performed at our home today. Ryan is a Superb Technician and knowledgeable professional who goes the extra mile to ensure your customers know exactly what work is being done and why. Additionally, he patiently explained some rather technical plumbing concepts in a very clear and understandable way.
Jacob Kirkland
Apr 23, 2016
I just wanted to thank you for helping us fix our plumbing problem. I have spent over $2000 this year with another company who could never uncover the problem and always acted like they didnt want to be there. Ryan Carroll and his partner came over with a great attitude to fix our problem and worked hard until they completed the project. My wife and I could not be any more pleased.
Curt Davis
Apr 05, 2016
We spend a leak last night and called Cole. They sent out their technician Cameron who was super nice and very experienced and professional. He did the best job I've ever seen and was quick to get out to us.
Joy Davis
Mar 21, 2016
Their receptionist is extremely rude! She said she didn't gave anything until tomorrow. Then added, if you think you're the only one that's called in town you're not! They have done major work for us in the past, but they will never get anymore work from us!
Oneill Pollingue
Jan 05, 2016
Can't say enough about how responsive and effective Cole Plumbing was at fixing an after-hours call for a hot water heater spewing water out of the cold-water feed.beautiful job, professional and polite service personnel.
Mandie Kay Ellis
Nov 06, 2015
We had a clogged sewer pipe so we called Cole Plumbing. Cameron was nice enough but he made several mistakes that ended up costing me $1500.00. Cameron came out and unclogged the pipe but he didn't get everything because he had to come out the next day.
Mary L.
Oct 14, 2015
Any time I needed to speak to them on a subject matter, it was handled in such an expeditious manner. I thank each one for their dedication to always resolve, handle or schedule the workload. Again thanks for such neat and professional Technicians that can come in and master the task and it is never difficult with their expertise! See, I know who to call upon!
Keith Spudic
Aug 12, 2015
Made a Friday afternoon appointment, no show. Called 2 times to find out what the status was. They kept promising they were on the way. So, on Monday called again for afternoon appointment. My tenant has to take off from work again.
Rachel Floyd Hamm
May 19, 2015
Be advised- Cole Plumbing will charge a $59.00 service charge whether work is done or not and in our case a bigger issue was caused by their technician. Plus, $4 per mile outside of their 30 mile radius.
Chris Hutto
Mar 06, 2014
Like many of the other reviewers here, I called Cole. I had a kitchen faucet I needed installed. The lady on the phone told me it would be a $59 service charge whether work was done or not. I live in a rural area, so I didn't say anything.