Rated 3.21 / 5 from 14 reviews
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Rial Heating & AC At Rial Heating, we're proud of our years of service to the Colorado Springs area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business.

And be sure to ask Rial Heating for a free estimate. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. And at Rial Heating, we repair all makes and models. When it comes to your family you want dependable air conditioning and heating systems that provide you with value as well as comfort.
Business details
  • Year established: 1989
Services
HVAC
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At Rial Heating and Air Conditioning Inc., we make sure that our customers get the most out of what they spend from their pocket. With over 25 years of experience we cater to all your air conditioning and heating needs. We service and repair our residential customers with excellence. We do sales, service and installation and make sure our customers feel good at home or business.
Reviews (14)
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L. C.
Nov 24, 2021
This company is so great! I used several other HVAC companies in Colorado Springs and have never been so happy with the customer service and professional repair staff at Rial. The first time I called them was for yearly A/C check up. My usual place was booked out for over a month but I noticed that Rial had installed the unit so tried to book with them.

I had my system checked up within the week. Next, I called for the yearly heat system checkup and again had someone out within the week. On Monday evening my heater started acting up so I called Tuesday morning and by afternoon everything was in perfect order. Thank you Rial, you are my HVAC company from now on.
Catherine Kelly
Feb 28, 2021
Rial heating n air conditioning goes above and beyond for the customer. Great service.
Ixchel Drury
Aug 14, 2020
Critical: Professionalism, Punctuality, Quality I'd give no stsrs if i could. Im in the people business myself, rude is all I have to say! Owner is terrible
Bill Ienatsch
May 04, 2020
Pretty miserable place to deliver to. Was told recieving hours are 7 to 2. Won't let me in til 8.
Jay Beno
Dec 24, 2018
Dealt with Ruth. I have a commerical space. they were quick and the repair guys were super friendly and explained the whole process to me. I would highly recommend Rial for and heating or AC work.
Eric M.
Jun 14, 2018
Been servicing our facility since we opened in 1988. Great local partnership. Great work. Knowledgeable employees. Great Customer Service. I know that if we have an issue with one of our units they'll be out here day of and have the unit up and running as quickly as possible.
Debra Lovejoy
Dec 23, 2017
Great service and very friendly technicians. Kevin coordinated everything and stayed in constant touch with me to install our furnace and air conditioner. Gary stayed extra time to make sure we understood our thermostat. The installation went smooth, as well as being affordable. I think Rial Heating & Air Conditioning does a great job!
Mike Nutz
Aug 07, 2017
I work here. It's awesome. Everyone who works there is so knowledgeable and experienced. If you need HVAC work done you really would be making the right choice
Ra Shon
Feb 02, 2017
I wouldn't even give this place 1 star, I've worked with this company for over a month, not a direct employee of them. I worked with one crew and I realized early on that a lack of respect between employees and employers is evident. I've heard stories about this place that I won't repeat here. They underpay their workers horribly. Don't get hired here if you expect to stay on the job long without fair skin like the rest of their employees.

The behind the door racism doesn't bother me. It's typical in this city. But the lack of respect for a combat veteran of the army, who served at Carson. That's disturbing to me.
Michael Schimmel
Nov 27, 2016
Worst experience ever! super lazy technician! would not recommend to anyone! too bad there isn't an option for zero stars!
Kimberly M.
Sep 26, 2016
Called for routine inspection, he found a cracked heat exchanger aka Furnace shut off, closed. Carbon monoxide issue. I explained we have a home warranty. He said to show the photo & let them know if they can bid on the replacement. $105.
Chuck Usgunsource
Jun 20, 2015
Was more interested in liability then actually helping a family with no heat in 4 degree weather. Just needed a simple part replaced. Said they would only replace the entire inducer module instead of just the wheel. Entire module not available for days, wheel in stock locally and is a factory part. Not sure why wouldn't replace with a factory part that Carrier West has in stock. Despicable ethics and service.
Chuck Usgunsource
Feb 27, 2015
Was more interested in liability then actually helping a family with no heat in 4 degree weather. Just needed a simple part replaced. Said they would only replace the entire inducer module instead of just the wheel.
Dawnellen D.
Jul 26, 2011
Missed something on a home inspection came back and did the repair on their dime & time. Absolutely great customer service. The kind of honesty & integrity you dream of from a business. They will have all my heating & A/C business and I will be telling people what a great job they do!