Friendly Security

Joby and his crew are fantastic! I had them install cameras in my business inside and out and they did a wonderful job. Prices are more than reasonable, the technology and equipment is state of the art and the app and the interface are easy to use. Rare is the technology that after being installed exceeds expectations but that is the case with Friendly Security, Inc.

The team is professional and is very considerate as they perform their work while you operate your business. The only critical feedback I have is scheduling the Crew. I believe the Crew is very busy and jobs take longer than anticipated and as a result having them show up at the exact time and day you scheduled them proved to be challenging. Overall the experience was very positive. I say give them an opportunity to earn your business, you won't be disappointed.

I found Friendly Security after becoming dissatisfied with my longtime security company. Not only were all of the reviews good, but the owners, Judy and Joby were excellent in explaining their services and doing what they said they would do. We have a large house with a lot of windows, and Joby and Jesse worked all weekend to update our system and change all of our smoke alarms.

They were diligent. patient and thorough as they completed the job. Trust is everything when hiring a security company, and Judy and Joby are honest, trustworthy and competent and I am very grateful to have found Friendly Security. I highly recommend them for the safety of your home.

After researching several companies, I am happy to say that I went with Friendly Security. They live up to their name! I did not want to get into a 3 year contract which all the other companies will make you sign. I found Friendly offered a month to month as long as you had your own equipment which we did. My first contact was Judy who was so helpful to me, she had me take pictures of my current system and send the pictures to her cell phone and was able to tell me that they could use my current equipment and didn't try to sell me something I didn't need.

She had her husband Joby talk to me who confirmed that my system would work with some reprogramming. I scheduled for him to come out and he was very professional and helpful, got my system up and running and gave me suggestions on what I can or don't need to do. He gave me his cell phone number and said if I ever needed anything or any help to call him. I highly recommend Joby and his wife to anyone who is looking for a security company.

I called Friendly Security after our current company, Monitronics, dropped the ball for the last time. I was extremely frustrated with Monitronics and expected that all alarm companies offered terrible customer service and only cared about getting the monthly fee. I was wrong! Friendly Security is an exceedingly well-run company with excellent customer service and support in the office and field. Judy in the office maintains excellent contact with the customers. Joby and his crew in the field were on time EVERY time. Appointments were made for a certain time, not a window of time.

The installation was excellent. Friendly does charge to install your system but they do NOT sign you up for a long-term monitoring contract. It's a month-to-month contract. It is well worth it to pay the upfront fee in exchange for their amazingly good service and a month-to-month contract instead of a multi-year contract. Call them. You won't be disappointed. Because they did such a great job with my regular alarm I'm having them install a surveillance system next year.

Friendly Security is true to their name and Joby and his colleagues exemplify customer service. They use reliable technology, monitoring is responsive and courteous and when emergency response is required they quickly initiate that response. Anytime we need to troubleshoot our system, Joby is very quick to respond via text or call and he prioritizes his response.

Today Joby came out after we called him yesterday to discuss some of the sensors, before coming to our house he screened our system and came informed of our system's status. He patiently walked us through options and we agreed to a follow up visit to upgrade our system to better meet our needs. We highly recommend Friendly Security.

NEVER was a company more aptly named. From dealing with Judy on the phone or with Joby at my home the experience has been nothing but top notch. Joby is a fantastic installer and took great care in installing a security system in my historic home built in 1928. I just couldn't be happier with this company. You can save yourself a lot of time and trouble by just calling Friendly Security first.

My husband and I shopped around a few different home security companies for our new home and ended up choosing Friendly Security because of their competitive pricing, friendliness and reliability. The owner even came and installed our system on a holiday, which was convenient that we did not have to miss work. The owner was very professional, kind, and knowledgeable. We would recommend them to anyone!

I would recommend Friendly Security to anyone. The owner, Mr. Gray, came over about 2 weeks ago and walked through our house and answered any questions I had about getting a security system. This is my husbands and mine first house and first monitoring system so we didn't know what to expect. He was right on time and was very knowledgeable about everything.

We scheduled him to come out today and once again he was right on time to install our system. I felt very comfortable with him being in my house. I didn't feel like I had to watch his every move to make sure he was actually working and not taking our personal belongings. Once he finished the install he showed us exactly how to work our new security system. Good service is very hard to find nowadays and I am very thankful we found him. Thank you Mr. Gray.

I had an ADT sales person come to my house to talk about my existing alarm system and all of my options. I was unimpressed by the lack of knowledge, high prices and a "take it or leave it" approach. I felt like very few of my questions were answered and that I was just a number, not a valued potential customer. I gave up on the alarm system for a year.

A year later, I decided to give it another go and I called Friendly Security. They immediately grabbed my attention with their attentiveness and great prices. Answering all of my questions, they fit me in on an already scheduled Sunday. My house is a little over 20 years old and has had 3 different alarm systems in it. With each new owner and each new alarm company, wires were spliced and changed, making a huge mess.

It was such a mess that it gave 3 different telephone technicians issues on a simple telephone installation. Friendly Security showed up right on time and not only did a flawless installation of the updated equipment, but they spent the extra time correcting my wiring mess throughout my house. This was not an easy feat, nor was it expected, but they did it.

After finishing the installation, they cleaned up after themselves and finally, gave me a complete orientation on my new system. Prices and service are great. I'd recommend them to anyone looking for an alarm! Trenton F.