Guardian Pools

I hired this company to resurface my pool. After resurfacing the plan was to start the pool back up with necessary chemicals and balance for 3 weeks and after that maintain the pool for the life of the pool. I was excited because I thought I found a 1 stop shop for my pool. At this point I'm totally disappointed with overall service received. Nothing said has been true from David Frederick, the owner, other than the pool would be finished within 1 week.

I would've rather it taken longer if I could've gotten a better quality job done. The pool is not evenly smooth and the Diamond bright is blotchy. David Frederick will be attentive to all request until he gets your money. RED FLAG: Anyone who keeps their voicemail full so that you can't leave a message is shady. He contracts people out who comes whenever they want and once they were finished they left about 8 garbage bags full of old plaster and concrete from my pool outside my yard near the street, I'm assuming with the hopes that the trash man will pick it up which they didn't.

I've been actively calling and texting David for the past week to come pick up the bags, that shouldn't have been there in the first place. He's been lying or either not answering or responding at all. This is a company you should most definitely STAY FAR AWAY FROM!

This ladies and gentlemen is the ideal pool servicing- fixing -updating incredible service and Joe in particular is detailed and I dont know what he does but he leaves my pool amazing! cant say enough

Called to get a quote, guy went off on something completely different. When I tried to get him back on subject he was rude. This place want $250 just to connect some cables. Red flag all over the place!

Guardian Pools installed a pool here in 2005. I have all the plans but the company failed to mark the type of bulb being installed in the hayward light housing and did not mark it on the back of the housing, either. I called to see if I happened to miss where it was written in the plans and the company offered to create a service order to send someone out for a repair. Garbage Company.

I recently hired Guardian to replace my old pool heater, pump and install a new digital control panel. They did a great job. Rick showed up on time, completed the job quickly and cleaned up my pool equipment area as promised. Although I had a little trouble learning the control panel, they quickly followed up and gave me further instructions. Everyone from the owner to the installer to the office personnel - I found them all very courteous, professional and responsive. I had other bids for my pool equipment but chose Guardian Pools based on their reputation and the length of time they have been in business.

I called Guardian about switching out my single speed pool pump for a variable speed pump and a new cartridge filter. They walked me through the difference between the different models and a recommendation for what would be the right fit for my pool. These guys know their stuff! They never tried to up-sell anything and everyone I dealt was great. Rick came for the installation and did an awesome job.

He was very patient with all my questions and left the job neat and clean after the installation. One of the best customer service experiences I have had since moving to Florida. I will definitely be using them next time I need anything for my pool. Thank you, guys, I am considering using your weekly pool service.

Horace has been takeing care of my pool every week for almost 5 years now. He never missed a day, always like clockwork, on time and thorough. Guardian has never inflated the price for any repair I've needed. Their prices are very fair and do not charge me extra for chemicals and minor maintenance issues and repairs. My previous pool guy charged me for the service and I had to provide the chemicals

Great service. They came right out and got our pool up to par. Lance is great with communication and got it taken care of for us. Thank you Guardian Pools!

Update - I was contacted by the owner Lance who was very helpful and sent someone right away. They were able to fix my issue very quickly and were very professional. These guys have done a great job in the past and now. Thank you Lance.

Guardian Pools is the absolute best! We have been using them for about four years and Lance always takes care of any issue immediately! We recently had a pool resurfacing and remodel with a contractor who left us with a pool full of algae and stains. Lance, Pete, Eddie and Ryan came by and sorted out the problem and really saved the day. Amazing service and really pleasant people to work with. They are the ONLY service to use!

Great service, we are extremely happy with the decision of switching our pool service from our previous service. What a difference! Ryan is our tech and he is awesome! He comes in, does his thing and everything is perfect. This is an affordable quality service. Thanks Guardian!

Guardian Pools was servicing the pool for the landlord at a rental house I was leasing in Davie. I got to know Jose, the weekly technician, and I liked the way this company operated. So after leaving my rental and buying a house in Weston with a pool I continued service with Guardian. Lance and his team have been caring for our pool for over two years now and they continue to be the best. We were assigned a different technician when we moved but Edwin, our current guy, is just as good as Jose was back at the rental house. This is truly a 5 star company.

Guardian Pools does so much more than just clean our swimming pool. They maintain the mechanical equipment and are experts at troubleshooting problems if there is ever an issue. Their personnel are friendly, dependable and well-trained. Horace is thorough and respectful during his weekly visits to clean and service the pool. I have found Lance Thibideau, the company owner, to be particularly competent and responsive anytime we have ever had a question or needed advice. He stays in contact personally and is easy to reach. It truly is a pleasure to do business with this company.

I had just moved back to South Florida and my old pool company had gone out of business so I didn't know who to call. My nearest neighbor recommended Guardian Pools, telling me how consistent and dependable they were, so I hired them. They have been servicing my pool for about 18 months now and they are everything I was looking for. Now it is my turn to recommend them and I do so highly.

Excellent customer service and kind staff. I apppreciated Lance's follow through and fairness. Good people

Thank you for turning our green pool blue again. It was a swamp so it took about a week. We definatly recommend Guardian Pools. After they cleaned up the pool initially I signed on for regular pool service and our serviceman Horace has been coming every week for over a year now. He is the best.

Bill Adams, was very helpful to me and professional. He cleared up an issue and was gracious and generous. He is the retired owner but I wish he wasn't retired as he really knows how to treat customers.

I switched to Guardian after previous pool company never showed or called even though they were constantly provided with community gate code and my cell number. Richard, with Guaradian Pools always shows, does a great job, leaves a card stating what was done and gets along with my dog, which is rare since she is pretty protective. Lance the manager is also quite responsive to any questions I may have. So far every staff person has been professional and great to deal with.

I have had service from several different pool companies. I've fired them all. Finally, from a friend's recommendation, I contacted Mr. Thibideau at Guardian Pools. He came out, assessed my pool, and gave me his recommendation. I hired him on the spot. He has proven to be reliable & honest and he returns phone calls! He always communicates with me about what is going on with the pool and is quick to respond to my requests. I have never had a surprise on my bill. I love the young man, Edwin, that cleans and services my pool each week. I have recommended him and will continue to do so.

I moved into my new home in February of last year and it came with a pool. (Well, it was new to me but it was an older house) It took me about 2 weeks to screw it up big time so I started calling, searching the internet and reading reviews. I finally decided on Guardian Pools and what a blessing that turned out to be.

Our pool is over 30 years old so after struggling with the old and dilapidated filter system we decided to have the pool equipment replaced. After getting a couple estimates we decided on Guardian Pools. They promptly scheduled us to replace our skimmer, pump and filter. The installation was neat clean and professional. This was our first experience with Guardian Pools and it was very good from beginning to end. Rick the man that performed the work was a real pro and Lance the supervisor was in touch with me or my husband throughout the job. We couldn't be happier with this company.

You will end up with a sparkling clean pool and peace of mind knowingthat this dependable company and its depndable employees are minding your pool. We are snowbirds and it hard to find a company to trust when we are not here.

My husband and I rate Guardian Pools 5 Stars AAAA. Your people are the best. Been with you for over five years now and have never had a complaint. Thanks.

Best pool service ever. Since moving to Fort Lauderdale I have tried 3 different companies. Guardian is the best. Ask for Horace to service your pool. He's great.

Guardian Pools just finished converting my chlorine pool into a salt swimming pool and I couldn't be happier with their work. Rick finished in less than a day and my system is running great. Finally went for a swim this morning and my skin couldn't feel better.

We love this company! When we relocated from Louisiana and first moved into our home, our pool needed some serious work. Guardian Pools turned our green, nasty pool from drab to fab in no time! It is now three years later and we continue to use Guardian for weekly service & all of our pool repair needs.

When we started with Guardian Pools a year ago our pool was so cloudy you could not see the bottom floor at all thanks to our last pool service company. Sadly you could not even see two inches down in the water it was so cloudy with chemicals.

I called this company to get a quote on repairing a serious leak. The PVC pipe had cracked in the area that goes back to the pump, in the skimmer area. Spoke to Lance, had someone come out. I was given and quote to do the job - price seemed good and they started the job right away. After this was completed I was told that there was another crack down a bit deeper, which they also repaired and charged a very reasonable price to do this extra work. I'm SO pleased that i chose this company.

Excellent workmanship and service. i would recommend them highly for any type of pool service or repair. I also want to mention that i did call 2 other companies and they wanted to charge $300 just to come out to look and give an estimate. Guardian came out at no charge to give the estimate. Very fair price for the work done.

After having problems with this business in the past, everything has been rectified under new managament. Highly recommend Guardian Pools!

Lance and His team go above and beyond to deliver amazing customer service and value. Will not use anyone else.

Thank you for turning our green pool blue again. It was a swamp so it took about a week. We definatly recommend Guardian Pools. After they cleaned up the pool initially I signed on for regular pool service and our serviceman Horace has been coming every week for over a year now. He is the best. When our pool pump went out recently I called Lance and he sent Rick out the very next day and fixed the pump.

It didn't cost a fortune like I thought it might. Prompt, professional and honest - very rare these days. Owner is highly knowledgeable and is always willing to go the extra mile for his customers. I have called him for numerous pool inspections on other properties I own and he always makes himself available These fellas are the real deal.

Not sure why all those good reviews everywhere but I emailed this company twice and no replies. I left a voice mail this morning to finally find out with an arrogant ton that Lance is too busy and he is not doing any remodeling in Coral Springs when his website shows Coral Springs in the list of Cities he services. If he doesn't do business in Coral Springs, why is it on his home page? With the voicemail I received, I am glad I am not doing business with this company.

Our service person is Edwin and we appreciate his hard work in keeping our pool clean while also putting up with all our dogs! We have had several pool technicians over the course of a number of years (with other companies) but Edwin is the best.

I manage a large hotel on Ft. Lauderdale Beach. I called Lance at GUARDIAN POOLS on the recommendation of our Maintenance Manager to help us with an equipment issue pertaining to the main drain that we were having.

Guardian Pools straightened out a mess with my pool equipment that Pinch-A-Penny created. Lance came out first & assessed the situation & then sent Rick out to do the repairs. It was fast, done well and done professionally.

The ONLY pool service to use! We will be moving to another home soon, up in central Florida, which, sadly, will be out of your service area :( Not to worry though as I have already informed the new owners of our home of your most excellent service (which they could readily see) and they will be contacting you to continue with service for the pool.

Thank you for the great care you have provided over the last 2 years. Your personable technicians have always provided exceptionally good service as well as communicating clearly and concisely whenever any unusual care or service was required for our pool. I only hope we will be fortunate enough for our next pool company to be at least half as good as your company.

I have unsuccessfully tried other pool service companies in the past and decided this past month to give Guardian Pools a try. After searching the internet I found a lot of positive reviews and some indicating that this company has been in business for almost 50 years. I feel that doesn't happen unless you do more right than wrong. They were very prompt getting my pool repair job scheduled, very respectful to me and my property, and my pool is working perfectly again.

Imagine my surprise when the bill arrived and it was exactly what I was quoted, no surprises. I have found my new pool company and I am pleased to tell others about my experience.

LANCE & HIS TEAM AT GUARDIAN ARE THE BEST! Several companies have taken care of our pool over the years and honestly I think they were all crooks. It is amazing how almost once a year my pool would seem to need a five hundred dollar repair job.

My wife and I have been using Guardian Pools for over a year now and I wish to compliment Lance and his crew for the fine service they render. Your service is always punctual and the company's performance is outstanding.

I have been enjoying having Guardian Pool as my pool service for almost 10 years. They have managed the pool at my current home and at my prior home. During that time, they have provided reliable, honest service. If I alert them to a problem, prompt action is taken. Their service personel are friendly and helpful. They have even assembled my new automatic pool cleaners for me without charging a fee.

Their repair quotes are always reasonable. I would definitely recommend them. Additionally, we also had Patty servicing our pool, and notified Lance of our concerns with her service. He replaced our pool tech immediately.

Guardian pools have been servicing my pool for about 3 years now. Like any company that has more then one employee, things can fall short some times. What makes a company stay alive is its owner making the quick moves to correct any shortcoming quickly. Lance the owner has consistently kept the standards high for us and I would recommend them for servicing your pool. And their prices are right in line with the market but their service level is higher.

Great company with A-1 service. Called them up to check my pool lines (thought they were clogged) Technician showed up on Saturday morning and an hour later the line was working like a charm. Technician was knowledgeable and courteous. Will definitely use again. When you call just ask for Lance.