Rated 4.86 / 5 from 29 reviews
5
28
4
0
3
0
2
0
1
1
Website
Call
Collins Cooling & Heating Advices and services rendered by Collins Cooling & Heating Co. are all you need in the local community. Collins Cooling & Heating Co. is the service you can trust not only in Cleveland but also Ohio in general. We provide you first class air conditioner and heating service and offer you advice to help you in choosing the best device for your home.

We stock different kinds of air conditioners and heaters of the best brands to help our customers use high quality devices in their homes, offices and business areas. It is normal to be skeptical with a service until you test it and confirm its effectiveness and efficiency.
Business details
  • Year established: 1994
Services
Furnace Repair
Report
There are many different types of heat source in today's homes and businesses. The different ways to make heat available today are Hydronic (hot water baseboard), radiant heat, steam radiant, forced air furnace and geothermal. You can have a heat pump or an oil furnace or even a wood stove to make you warm.
Furnace Installation
Report
What you should know about a furnace installation in Northeast Ohio Having your family being caught in an emergency situation of a total furnace failure and having no other option than needing a new furnace installation can be very stressful. Today we see on the news over and over of unsatisified homeowners being ripped off by unprofessional HVAC companies.
Air Duct Cleaning
Report
We are not your WIMPY SHOP VAC air duct cleaning service. Our equipment consists of a trailer mounted system that provides high pressure agitators that will break up heavy settled debris inside your ductwork and a strong vacuum that will take it away. This system provides superior results over the cheap carpet cleaner/shop vac style systems.
Installation
Report
What you should know about a Air Conditioning Installation in Northeast Ohio Having your family being caught in an emergency situation of a total air conditioning system failure and have no other option than needing a new air conditioning installation can be very stressful.
AC Repair
Report
Collins Cooling & Heating Co is a well-established business that has been in the area for over 20 years. With trained professionals who specialize in air conditioning repair and we are the best to help you with whatever you might need. We install all makes and models and types of units in residential or commercial locations.
Reviews (29)
Write a Review
Eric Williams
Mar 13, 2022
My furnace/HVAC system died during the final weeks of winter cold and, being a 20+ year old system, it was no longer economical to repair. I spoke with the business owner, Steve, who came out next day to inspect the duct system and make sure that there were no unexpected surprises for installation that would change the online quote I received. Steve offered upfront, flat rate pricing that was a significant cost savings over a previous quote I received and this quote also included a more reputable, brand named system.

The very next morning, the team of installers (Nick, Louis and Julie) arrived at the scheduled time and got right to work, completing the swap out on budget and in less time that was quoted. I now have a warm home and am sure that the unit will be cranking cold, dry air in the near future when spring turns to summer. I've got 3 aging units in another home that will need replacement in the coming years and will definitely be reaching back out to Collins Cooling & Heating Co. when the time comes! A big THANK YOU to Steve, Nick, Louis and Julie!
Emily B.
Dec 03, 2021
Steve has now installed my Furnace, A/C and today my hot water tank! Great service, Friendly and best prices by several hundred dollars. Thanks again for the great service!
Emerald Demor
Nov 17, 2021
I am incredibly happy with the work performed by the team at Collins. Steve came over to give me an estimate. He was able to answer all of my questions I could see his pride in his company and their work. I got a furnace, AC, humidifier, and thermostat installed. This is a massive upgrade so I was extremely nervous about 1) being over charged and 2) being forced into something I don't actually need.

Not only was his quote the best price wise but I also felt most comfortable with him and how he described the installation/service process to me. It felt like Collins Cooling and Heating really cared about me and my house as opposed to just wanting to make their money. The work was completed quickly and professionally. They also gave me all of the documentation for the products and told me how to register online to get a longer warranty for free.

Everything that they installed works perfectly. I can't recommend this company enough! UPDATE: a few months after getting it installed, my furnace stopped working. An animal had gotten inside - so it wasn't anything wrong with the furnace or the installation. I called and talked to a real person who had Steve call me back within an hour. He then came over early the next morning and fixed it for me super quickly no charge and told me how to prevent it in the future. 10/10 would recommend
Brigid H.
Sep 23, 2021
After having several estimates and being treated pretty poorly by other companies. We are glad we went with Collins Heating and Cooling. Our AC broke during the heat spell we had. They were responsive, and professional. They did everything they promised and more. We had an entire system upgrade with air and heating. The team arrived on time. They were courteous and respectful of our home and space. We highly recommend this company.
Jessica Flores
Jul 09, 2021
I called Mark about my AC unit smelling like it was burning. He came out the next day at the time he gave me and was very professional. He covered his feet before coming into my house and wore a mask. He was very knowledgeable about my situation and thoroughly looked for a solution. He made sure before he gave a diagnoses that he crossed all his T's and dotted all his I's.

He didn't try to replace something or charge me for something that wasn't needed. I will definitely keep his company in mind and call again if ever I have an issue with my heating or cooling. Thank you so much for such great service and professionalism!
Kelly A.
Jun 16, 2021
Great customer service, techs very knowledgeable. They've been servicing my rental properties, and are very dependable as well.
Dan F.
Jun 01, 2021
Steve Collins was the ultimate professional and straight forward. Steve and his crew install a new furnace and first time central air. My wife in the past week used both the AC and furnace. ( Ohio weather). Couldn't be happier. EXCELLENT PRICE! His crew(sorry bad with names ) was professional and cleaned up everything. Would and will recommend Collins heating and cooling to anyone who asks. D.Forcier
Kraig Thornhill
Feb 22, 2021
Mr. Collins is very professional and knowledgeable. He's very efficient and turnaround times are quick with information. Pricing was great, and the installers were professional, went over how to use the new system and answered all of our questions. Work space was left clean. It's refreshing to get great service. We are happy with our experience.
Dana Blair
Nov 28, 2020
Steve, the owner, is very knowledgeable and fair with his pricing. Very responsive too. They installed a system in one of my rentals and there was some icing in the plenum. Steve was able to stop right out and found the old reusable air filter was the issue. Most companies would've charged me since it was a month since there install without an issue.
Matt Thompson
Feb 11, 2020
I recently had Collins Cooling and Heating install a new Rheem A/C. Steve provided a competitive quote that was lower than the 3 other companies that I contacted. Many companies refuse to give estimates without visiting the property, but Steve was nice enough to provide an estimate over the phone. Before confirming everything, I emailed him pictures of the existing unit. He didn't try to sell me anything that I didn't need. The installation crew was friendly and installed the unit in about 4.5 hours.
Will Osteen
Dec 15, 2019
Excellent. I appreciate the honesty, speed, and cleanliness of the crew. I was looking to replace an ~40 year old system after a tune up technician warned me of a flame roll out on startup of my old unit. The initial company wouldn't quote me for a new unit as they weren't permitted in my area. I had another company come out and quote me about 50% higher than Collins Cooling & Heating for a furnace replacement and install with their lowest end 80% system. Steve was able to set me up with a furnace, chimney liner, and new air conditioner for not much more than the first company was charging for a furnace alone.

His whole crew was knowledgeable, and courteous. Lewis was helpful in explaining everything I needed to know about the new system. I would highly recommend Collin Cooling & Heating to anyone looking for a new system, especially with their upfront fair pricing.
Jason M.
Mar 08, 2019
I am very thankful to have found Collins Heating and Cooling! We had to replace our furnace, ac, and get most of our duct work replaced; and by word of mouth we were recommended to use Collins. First of all, none of the other estimates we got for the project were even close to being competitive to what Collins was able to offer for the cost. Second, we got quality high efficiency products and incredible quality service!

I really can not say enough about how great they are! The staff were all so nice, knowledgeable, and they took the time to make sure the job was done right. Also, they made sure that all our questions were answered. Most of all, you can tell the owner, Steve, really cares about making sure the customer is satisfied with everything. I couldn't be more satisfied with our purchase; our house feels so good now! This company really gave me confidence in making such a big purchase. I would recommend Collins to anyone who needs any HVAC service.
Matt D.
Jul 30, 2018
Had several companies tell me I needed a new furnace and repairs were just a waste of money. Steve was able to come out and fix my furnace for a fraction of what I was told. Will definitely be getting a furnace from him when it's time.
K. R.
Sep 25, 2017
Great guys and great service. Had new furnace/air installed in a couple days. With two weeks of temps in the 90s, these guys were lifesavers. Highly recommend!
L. B.
Jul 03, 2017
I couldn't recommend a contractor with any more enthusiasm than the guys at Collins. Very friendly, professional in all regards, and trustworthy. Steve was VERY responsive and worked hard to not only get us a great price on the right solution but squeezed us into the schedule and worked all day to avoid a second install date to finish. These guys are top notch all the way!
F. M.
Apr 30, 2017
Mr. Collins and his employees were both efficient and considerate while installing my new furnace and air conditioning units. The units work great; I already see a difference on the gas bills. I will recommend this company to anyone needing a new system or a service repair.
Salvatore F.
Jan 30, 2017
Very disappointed with this company. Called and told them my furnace was not working and wanted them to schedule a service call to have someone give me an estimate. They told me that all their techs were tied up. They wanted to know if we bought the furnace from them. When I said "No", they told me they would only send someone out if we were going to buy a new furnace from them.

I understand it's the middle of winter, but we called another company and they had someone at our house in just over an hour. Only called them because of Yelp reviews. Too bad I didn't get the same service as other folks.
R. T.
Dec 06, 2016
Very professional and friendly. Outstanding workmanship. They were able to accommodate my schedule and install within 24 hrs. Received a call day after the install as a follow up to make sure I was completely satisfied and to verify everything was running properly. I would highly recommend them. Great job & keep up the the good work. Thank you again!
Kyle T.
Aug 22, 2016
Steve, the owner, was very passionate about his work. This made it easy to work with him and his crew. Competitively-priced with great post-sale support, Collins is the way to go.
Paul S.
Jul 04, 2016
I called Collins after another heating and air-conditioning supplier told me I needed a new air air-conditioner. It turns out I did not need the new air-conditioning system. Collins replaced the exterior fuse box for just $200 and saved me over $3000 the other company would have charged.
John Fedikovich
Mar 25, 2016
Steve and company are very professional. Furnace and air conditioning units installed as advertised on time and with minimal disruption. Every aspect of of the job, including features of the units and warranty info, was thoroughly explained.
William Zielinski
Mar 07, 2016
Dealt directly with the owner Steve and received truly extraordinary service. Their bid which included a Rheem furnace, AC unit, and duct installation was very fair and the work was completed quickly.
Donna Abreu
Feb 28, 2016
I had the privilege to work with Steve Collins on his marketing. He was so enjoyable and easy to work with! I mostly appreciate his honesty and strong work ethics. I fully trust that Steve will always provide the best quality service possible for all his customers.
Michael Budinger
Feb 24, 2016
Steve and his team were life savers! We had him out for a quote for a furnace, AC and humidifier but we hadn't told him we chose them to do the job. The next night our furnace broke and I called him at 7:30 pm.
Max Kling
Oct 26, 2015
I will tell my friends about the positive experience with my new installation of a furnace and AC. Exceptional customer service Steve wants to make sure they get it right. I was so pleased I left a tip for each of the workers.
H. L.
Jul 23, 2015
Wow, Steve from these guys was the most honest guy I have met and took great care of us and had the lowest price of 3 places.
Che K.
Nov 15, 2014
Steven was great! Extremely nice and trustworthy guy. He drove thru the snow(2 hrs!) to get to my home to install a new motor! Very fair prices and did the work well. Will definitely use him again for my heating and AC issues for my home and my rental!
Anya S.
Nov 13, 2013
I needed someone to do a furnace inspection at my home. Steve Collins was able to accommodate me on a short notice, and did a great job. He has done some work at my home in the past; his techs are knowledgeable, professional and courteous. They always show up on time and answer my questions thoroughly. I had an excellent experience with this company, and I highly recommend them. Call Collins Co. for all your heating & cooling needs.
Kara T.
May 25, 2012
The service was great and the workers were extremely pleasant to be around. I didn't pay them much attention, just showed them where the problem was and let them do their job. Afterwards, the bill was lower than any other business quoted me and I was extremely happy! I would definitely suggest you check these guys out before you settle and pay a ton elsewhere!