Rated 4.96 / 5 from 25 reviews
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Pathmaker Plumbing Are you in search of a reputable Charlotte plumbing contractor? Turn to the experts at Pathmaker Plumbing, where we offer a full range of plumbing services at affordable rates to residential clients throughout Charlotte, NC! At Pathmaker Plumbing, we cater to clients across the entire Charlotte metro area, delivering prompt service at competitive rates that you're certain to appreciate.
Services
Emergency
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At Pathmaker Plumbing, we provide 24-hour emergency response plumbing services to our residential and commercial clients alike. After all, plumbing emergencies occur outside of business hours, so when you have a plumbing issue that can't wait, we're here to help!
Water Heater
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A malfunctioning water heater can be downright dangerous, posing a fire hazard. If the overflow valve is blocked and the unit malfunctions, a tank-style water heater can turn into a steam-powered missile, shooting up through your home and out the roof!
Drain Repair
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Do you need help removing a drain clog? Does your home or business experience need assistance with a drain repair or sewer repair? Turn to the expert team at Pathmaker Plumbing, serving Charlotte, NC and the surrounding region with top quality plumbing solutions for both home and business.
Leak Repair
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A leaking pipe can cause extensive damage in a very short period of time. Water from a leaking pipe can be extremely pervasive, seeping into nearby walls and floors. You can end up with damage to ceiling plaster, wood frame components, drywall and even your electrical system.
Videos
John responded to my initial request on Thumbtack almost immediately, which was really impressive. He was very knowledgeable and took time to explain everything when he came out for the estimate, and the work was completed the following week.
Reviews (25)
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Christine Martin
Jun 07, 2022
We had a great experience with this company! After an incident, they came out quickly to discover the problem, did everything we needed, and helped us find a good mitigation company. We really appreciate their professionalism and efficient service. Services: Toilet repair, Plumbing leak detection
Gill Hawkes
Mar 18, 2022
My wife and I recently got new countertops and a newer, deeper, sink in our kitchen. We had to had some piping redone because of the sink depth difference, and the fact that the new sink had only one drain, not two. The plumber that did the job, John, was excellent. He cut an excellent hole in the drywall to access the piping (this had to be done), and installed new piping, disposal, and pipe vent.

He even took a few minutes after he was finished to educate me on what he did, and why he did it. You could tell immediately that the job was done professionally, because he pointed out a number of things that he fixed that were existing issues we were unaware of, such as wiring that could have caught fire that was not properly insulated years before we even moved in.

I'm sure you can hire a "fix it guy" at a cheaper rate, but I can tell you that they will most likely be the source of the installation problems that were not up to code that we were unaware of. OR you can hire someone that not only installs proper piping and disposal wiring, but also takes time to fix existing issues that he spots along the way. I highly recommend this service as I have had two different employees come to do jobs in the past, and both of them knew exactly what they were talking about. When I would ask why something was the way that it was under the sink, they didn't have to think for an answer. It was automatic.
Rachel Hiemer
Mar 09, 2022
So so happy with both the owner and the plumber out to our house, John! We have had a lot of issues with our plumbing with really old cast iron pipes that were in really rough shape when we bought the house. The owner came out to see what was up and walked us through potential problems and solutions and explained everything super well and explained what exactly could be going on without trying to freak us out!

Just felt very prepared for what could be coming our way. When they came back to try to fix the clogs, our pipes had a lot of issues with being able to access them properly, but they kept at it until they were able to figure out each issue! Which felt like one thing after the other, but they never gave up and proactively answered questions and gave more information on what had been happening. Showed me each step so I could be more educated about my own home too which I really appreciated. Didn't give us the run around and they were both super honest and it really eased my mind! Saved us so much headache and stress. Thank you guys so much!
Amie Packer
Mar 08, 2022
John was professional and explained everything to me as he was working. He made sure to thoroughly resolve the problem and cleaned up before leaving. I will definitely call them next time I have a plumbing problem. Service: Drain cleaning
Jonathan Bach
Feb 27, 2022
Highly recommend this company! extremely knowledgeable and takes the time to explain why. Will only do things by the book and in a timely professional manner. Services: Sewer repair, Garbage disposal repair, Faucet repair, Faucet installation, Drain cleaning, Outdoor plumbing system repair, Shower installation, Water heater repair, Toilet repair, Toilet installation, Plumbing leak detection, Plumbing pipe repair, Garbage disposal installation, Water heater installation, Shower repair
Rannella M.
Dec 14, 2021
I was completely satisfied with the service I received. Plumbers that serviced my issues was very knowledgeable, punctual and informative. I will definitely use Pathmaker Plumbing for my future needs.
Hannah
Aug 09, 2021
I rarely write reviews. But after the worst nightmare experience with a handyman who broke a pipe by our sink and flooded our home, ruining our new hardwoods, and then disappeared without a trace, I was close to my breaking point. The first plumber at another organization who came out was somewhat rude and highly priced. But when I found John, he was a true home-saver/sanity-saver!

He was responsive, professional, and great at explaining what he was doing each step of the way. As a new homeowner he put me at ease and even gave me some professional advice based on my awful handyman experience. Reasonably priced. And had a young man helping him as well who was equally kind/helpful while learning from John at the same time (sorry, forgot his name).

And he is well connected to other reputable teams/services in the area if you find yourself in a similar bind like ours where you need more than just a great, trustworthy plumber. I have already referred him to my colleague and do not plan to use anyone else should we have more plumbing jobs come up in the future.
Chris Kral
Jul 12, 2021
I couldn't be happier with the service and expertise that Pathmaker provided me (John, Caleb, and John)! I was in the market for an outside + gas + tankless water heater and I have to say they were certainly the best after talking to 5 total plumbers. They're professional, competitive and thorough. I will certainly use them for all of my plumbing needs.
Samantha White
May 09, 2021
This has been one of the amazing experiences we've had with a plumbing company. Here it is the day before Thanksgiving and we are having water heater concerns. Our old company pretty much just said "you have to wait for the part." Pathmaker Plumbing was recommended to us by a family member and we didn't know what to expect. What we got was over the moon service and work. Thank you so much for taking of us and have us up and running again! Caleb was awesome to work with and efficient! Will be calling again for all of our plumbing needs!
Vicki Scott
Apr 11, 2021
I have used different plumbing companies in the past but I have never written a review. I highly recommend PathMaker Plumbing. The technicians were fast, efficient, nice, and professional. John and Caleb did an excellent job and prices were very reasonable. They even fixed some minor problems and did not charge me extra. It is a 5 Star company!
Gail Hemby
Nov 17, 2020
We had all of our plumbing replaced. Caleb was on top of things. He worked at my house for 12 straight hrs. without a break. He did a great job and he's a very nice guy. I'd recommend this company to anyone that has plumbing needs. Service: Plumbing pipe repair
Barry
Sep 18, 2016
We were selling our house and they said the shower pole valve wasn't working. I had Pathmaker Plumbing come out and he confirmed for me that it was actually working properly. I also asked about a loose sink stopper that he fixed. Since this was just something small it didn't cost me anything additional.
Dawn
May 24, 2016
I have used them twice. The first time he replaced a sink and pipe in my bathroom. The second time he replaced two outdoor passages and replaced some damage underneath my path. I felt that he was very honest. He told me exactly what was wrong and gave me a fair price.
Melanie
Feb 01, 2016
John checked the handle control for a shower and verified it to be in good working order. He also checked the handle for a separate bath and found it to be in need of replacement, and gave an estimate for doing so on a future service call. John was very easy going, punctual, and knowledgeable.
Elizabeth Searle
Dec 23, 2015
John responded to my initial request on Thumbtack almost immediately, which was really impressive. He was very knowledgeable and took time to explain everything when he came out for the estimate, and the work was completed the following week.
Elizabeth S.
Dec 22, 2015
John responded to my initial request on Thumbtack almost immediately, which was really impressive. He was very knowledgeable and took time to explain everything when he came out for the estimate, and the work was completed the following week. He showed me the quality of the replacement parts and did a really excellent job (and cleaned everything when he was finished!).

I cannot say enough good things about my experience with John and with Pathmaker Plumbing. I will only use him for any plumbing work I need going forward. Great guy; great service!
Kim Tapp
Oct 27, 2015
John is knowledgeable, friendly, very fair, and professional. I have recommended him to friends, and they have said the same things. I will definitely use him for any future plumbing needs!
Laura Shepard
Oct 14, 2015
John was fantastic! From the first phone call, he met every expectation. There wasn't an emergency - we wanted to replace the water heater with a tankless. But he came the day I called and emailed me an estimate before he left.
Matthew
Oct 11, 2015
Great. Responded to my Angie's mail quickly and was very accomodating of my schedule. On the day the work was done, he called ahead to let me know he was on his way and the exact time he expected to arrive. He quickly identified the source of my warped flooring and explained the root cause. he then suggested a water damage specialist, contacted them for me and waited until they arrived.
Bao Tran
Jun 24, 2015
I Highly recommend John Stokes for any of your plumbing needs. He came out on a weekend to service an emergency main water line leak in 100 degree weather. Everything was done professionally and in record time at a great price.
Jeffery
Jun 04, 2015
I cannot say enough good things about John. I bought a deal from Angie's list for a plumbing service call from Pathmaker Plumbing. He was prompt, courteous, and VERY professional. His recommendations were well received. His work is amazing. He has a genuine concern and care for his clients and he has an amazing passion for well-done plumbing.
Barry Holcomb
Jan 06, 2015
When I saw a coupon on Angie's List to buy $75 worth of plumbing work for $25, I knew I was getting a deal. I didn't know that it would be such a pleasure dealing with John Stokes. Plumbing costs can add up in a hurry - each damaged piece reveals another problem that delay and decay have caused.
Tina W.
Apr 16, 2014
John was very helpful. I have an older home and old pipping. Both my kitchen sink and bathroom sink were clogged and leaking. He fixed each issue! I would recommend Pathmaker Plumbing to anyone in need of all things plumbing! Thank you!
Jenn B.
Jun 29, 2013
I had a new sink installed with our new countertops and the plumbing had to be completely reconfigured to fit the new sink and faucet. John was great--he even gave me options of how the pipes would work under the cabinet to maximize the space, and made sure everything worked perfectly. I was very impressed with his dedication to detail, and his willingness to do a good job for me. I would recommend him to anyone who needs a reputable, honest plumber.
Sus N.
May 08, 2013
John was great and very helpful throughout the process. He took times to explain the issues and to find the problem with leak in my house. Thanks a bunch for your great work. Highly recommended!