Ron Steele Plumbing

Critical: Professionalism, Quality Was definitely drunk or high when I called. Was a uniquely unprofessional calling experience. Definitely takes the cake for a shining example of what I hope will change in society.

After months of trying to troubleshoot the cause of our low and dwindling water pressure, I decided to get a fourth opinion before digging up my main line. The problem had baffled my home warranty plumber, the city, and two other plumbers from another company. I saw the high accolades of Ron Steele's plumbing on the "neighbor" app. I decided to give him a call. Ron and John came out first thing the next business day. Ron listened to what my problems were and immediately went to the PRV next to the city meter.

He and John went to digging it it up, the whole time they were shaking their heads at how the other three plumbers had missed such a basic diagnosis. They walked me through every thing they were doing. They were both personable and professional. Within two hours I had water pressure! It had been a long 6 month expensive journey to get here. I am so grateful because it could have been a whole lot more had I stayed with either of the other companies. I am also honored to be able to provide Ron his first 5-star Yelp review!

Very rude. Called the number from the website, some lady answered saying owner is not at the office and will call back. Called again next day from "recent calls" on my phone and Ron answered and kept repeating "there's no any lady who could answer his phone and I don't know who you were calling but you did not call me." Unprofessional. Were not able to help. Would be great at least being nice to people.

Very professional, fast and reasonable. Accomplished quickly without any issues, with what others were scratching their heads for days.

Really helpful and flexible. Hooked up my sink, new faucet, and dealt with a disposal issue caused by the folks I had replace my counter-tops. Did it all while I was out of town having left a key for them. Very polite and professional as could be.

This guy is extremely rude and unprofessional. He cursed my wife out for no apparent reason. I don't know if he was drunk when he answered the phone but he sounded like he may have been intoxicated. Maybe he was just having a bad day but his attitude is totally unacceptable. I would recommend staying away from this guy. He seems like a real hot head.

Yep, I got hung up on too. Called back and no answer. Not trying very hard there Ron

Terrible customer service. Called to ask if they had a regulator for my gas water heater. I called a 5:30 and was hung up on after my first question. Called back and they told me that I'm not a regular customer and to call back at 8:30 in the morning. I then asked can my water heater be fixed tomorrow and he said I don't know what kind you have, where you live etc.

Which I have been trying to explain to them. Guess it doesn't matter that I don't have hot water until this is fixed. Never again will I ask for their business with such lazy people working there.

DO NOT CALL THIS GUY! He is extremely rude, disrespectful and a know it all but unfortunately knows nothing about customer service. Terrible experience!

Thank you for your help troubleshooting my running toilet and garbage disposal on the phone today. Your advise helped me save a service call---My husband and I will will always remember and use you in the future.

Thank you for your help troubleshooting my running toilet and garbage disposal on the phone today. Your advise helped me save a service call---My husband and I will will always remember and use you in the future. Thank you again.

Terrible customer service. Called to ask if they had a regulator for my gas water heater. I called a 5:30 and was hung up on after my first question. Called back and they told me that I'm not a regular customer and to call back at 8:30 in the morning.

I have been extremely impressed with everyone at Ron Steele Plumbing. In preparing my home to sell and working through an inspection report, they were thorough, fully explained options and finished work in a timely manner. I wouldn't call anyone else!