Rated 4.83 / 5 from 24 reviews
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Superior Carpet & Rug Starting our company in 1985, we were committed to giving the highest in customer satisfaction possible in the cleaning industry. In order to satisfy our customer, we had to learn the ropes of the business. Taking certification classes, getting continuing education credits, being mentored by the best in the industry and on the job training has prepared our company to give the customer what they expect and deserve.

We believe that you get what you pay for in life, and therefore believe that quality is remembered long after price is forgotten.
Business details
  • Year established: 1985
  • Employees: 2
Reviews (24)
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Lexie Toulson
Apr 07, 2022
Kerry McDuffie, the owner and the person who performed our carpet cleaning services did an outstanding job! He thoroughly steam cleaned all of the carpets in my Dad's house which hadn't been cleaned in quite some time. The carpeting is high quality wool, but at least 25 years old. Kerry literally made these carpets look brand new. He spent several hours cleaning until they were perfect. Both my Dad and I are extremely pleased with the service and highly recommend
Lois Reiniche
Mar 21, 2022
Superior Carpet & Rug Cleaning is top notch in every way, including meeting my special scheduling needs. I highly recommend this business. Service: Area rug cleaning
Sj Patton
Feb 21, 2022
Superior Carpet Clearners have been cleaning our carpet and rugs for almost 20 years now. Kerry is professional, courteous, and reasonably priced. Superior Carpets is the best carpet and rug cleaner in Knoxville. Services: Area rug cleaning, General carpet cleaning
Dick H.
Nov 21, 2021
Kerry was right on time and removed probably a dozen tough stains in our carpet. He was very professional and wanted to completely please us.and he did! Service: Carpet cleaning
Gulf Trail
Aug 09, 2021
The carpet looked and smelled worse after they vacuumed it and used their silly carpet machine for a very short time. They showed up a day late. Charged three times more than advertised and if that wasn't enough ruined our baseboards with their machine. Asked not to get paid in cash by sending a text message after making the appointment and then charged 3% credit card fees after the job is completed. The tech said that's standard operating procedure. I should have just ignored that message and pay him in cash to avoid the cc fees. In my opinion it's nothing but a scam.
Jon Scott
May 23, 2020
Great customer service and a fantastic job cleaning the carpet! The carpet looks better than when we moved in! I highly recommend Superior Carpet & Rug Cleaning, definitely plan to use them in the future!
Cynthia Ferrell
Dec 21, 2019
Had several very old and very dirty oriental rugs sent off and cleaned. One rug also need pretty extensive repair. All were returned looking brand new! Highly recommend Superior Carpet & Rug!
Tammy Moore
Oct 16, 2019
Amazing! They got grease stains out of our office rug from an employee who walked across the whole rug. The carpets looks brand new. I would highly recommend this company to anyone who needs their carpets cleaned. Profession, courteous, prompt!
Margo Teague
Jul 15, 2019
Professional, efficient, attention to detail and a positive attitude. Quality service at a reasonable price. When you leave a message the owner gets back to you in a reasonable time. Highly recommend this company. They cleaned area rugs for people for whom I work. Rug owners were very pleased with quality of cleaning & price. Cleaned the white carpet where I live today.

It looks fabulous. Bob really never compliments anything, he was thrilled with the quality of their work. Amazing! They don't waste time talking. They are busy with the task at hand.
Brenda Go
Jun 14, 2019
Kerry & his crew showed up on time. They were very professional & courteous. The tile looks amazing. Very impressed & will definitely be calling them again. Great job!
Brenda Wallace
Jun 25, 2018
Kerry, the owner, personally comes and works at your house! Amazing quality of work! He cleaned my wall to wall carpets in three bedrooms in 1 1/2 hours! I have two large dogs and the carpets look like new and all the spots are removed! I would highly recommend this company for the price, efficiency and quality!
T. Irmen
Mar 07, 2018
Hired Superior to clean carpeting in a rental home in Tellico Village. They removed carpet stains that other companies couldn't. Great communications. Showed up on time. Courteous and professional. Were especially careful around woodwork. Very fair prices. They are also Oriental rug washing experts too. Will definitely use Superior again.
Sigi Allsop
Feb 25, 2018
I have used several other local carpet cleaning companies but Superior Carpet Cleaning is miles above the rest. From beginning to end. Outstanding job. I had some really tough and old stains in some rooms and they came out nicely. Thank you, Kerry for a great job!
Christian Coulter
Jun 05, 2017
I had a Clubhouse to be cleaned with a mix of carpet and tile. We have about 365 homes in our subdivision and the carpet gets dirty and stained. We had a competitor previously (S. St.), and they said the stains were permanent. Superior Carpet cleaning came and did an estimate, and I had them do the carpet and the tile. The results were fantastic, much better than previous company for the same money.

The tile really was dirty and their high tech machines lifted dirt off the tile and grout so it is now very inviting. They were on time, good workers and were not rushed, stayed several hours to do the job to a high quality. I recommend them for both business and residential work.
S. Wallace
Nov 02, 2016
I wanted to thank you for the excellent job you did on the jute rugs in our den. They look as nice as they did when we first purchased them! The rugs in our hall and bedroom look equally as clean. We have been pleased each time we've used your company.
Mark Stooksbury
Oct 16, 2016
Fantastic experience from start to finish. Kerry and his team were extremely professional. They showed up exactly when they said they would and did an amazing job. We were very pleased with the value we received and will absolutely use them again. Anyone looking for this type of service should look no further!
Thomas Irmen
Oct 16, 2016
Hired Superior to clean carpeting in a rental home in Tellico Village. They removed carpet stains that other companies couldn't. Great communications. Showed up on time. Courteous and professional. Were especially careful around woodwork. Very fair prices. They are also Oriental rug washing experts too. Will definitely use Superior again.
G. Truitt
Oct 04, 2016
Superior is amazing! I was getting my house ready to sell and was worried about my tired and stained carpet. When Superior got through, the carpet looked practically new! It was affordable, it didn't take very long, and the owner was a pleasure to work with. I wish I had done it sooner! I had no idea how inexpensive and effective it was. Use this company!
M. Stooksbury
Apr 18, 2016
Fantastic experience from start to finish. Kerry and his team were extremely professional. They showed up exactly when they said they would and did an amazing job. We were very pleased with the value we received and will absolutely use them again. Anyone looking for this type of service should look no further!
Mark Stooksbury
Mar 24, 2016
Fantastic experience from start to finish. Kerry and his team were extremely professional. They showed up exactly when they said they would and did an amazing job. We were very pleased with the value we received and will absolutely use them again.
Tammy Momtgomery
Mar 21, 2016
Best carpet and rug cleaning in town. Courteous and professional service at a very fair price.
Le Badgett
Mar 21, 2016
Pleasant, professional, reasonably priced, and a great job. My husband spilled coffee on our couch, it was beige and now is beige again.
Thomas Irmen
Mar 15, 2016
Hired Superior to clean carpeting in a rental home in Tellico Village. They removed carpet stains that other companies couldn't. Great communications. Showed up on time. Courteous and professional.
A. Haynes
Aug 20, 2015
The carpet in our house is 15 years old, and was full of animal and kid stains, just awful and embarrassing. Superior got to our house on time, were very professional and courteous, and in 3 hours the carpet looked nearly brand new! My husband and I were amazed at how clean they got them. Couldn't be happier!