Hometown Roofing

For the past several years I have had to call a plumber in a couple times a year to clean out the sewer line due to roots growing in same. Contracted with Hometown Roofing in December of 2019 to remove and dispose of all of the old antiquated underground cast iron sewer line piping. A couple of months ago the sewer line started backing up again and I thought the worst. Reported it to Hometown Roofing who immediately dispatched the sub-contractors that were involved in the original job who took the time to come on site to investigate which just ended up being an education on my part (they did what they were supposed to do/the issue was with the remaining clay piping that started where the new line ended in the back yard for about 15 feet to the city sewer connection in the alley which is a totally separate smaller job). Thanks guys for being honest and on the ball!

Jim Otis was exceptional to work with. He presented my wife and I with a game plan and executed it in an extremely timely manner. He went over and beyond what we thought a roofer should do for us. My wife being in the insurance business could not believe how well he performed! Thank you Mr. Jim Otis and hometown roofing. I would recommend you to all of my family and friends

Hometown Roofing was awesome! John Bloom is the one who actually came to my door after we got hit with a hail storm and offered their services. I met Jim as well, the owner and he was also very helpful. These guys got our roof done quickly and worked diligently with the insurance company to see we got everything taken care of. I highly recommend this roofing company, very professional and very nice people. Thank you guys, y'all were truly a blessing and it was a pleasure doing business with y'all.

Jim Otis with Home town Roofing really went above and beyond and changed the way I feel about roofing contractors forever. He was kind caring and treated me with respect. His company resolved everything with my insurance company and repaired my roof quickly. He is an excellent Roofer and I won't use anyone else. Thank You, Jim Otis

Through many years of homeownership, I have found roof replacement to be necessary on multiple occasions. Of all my experiences, I have to say that my experience with Hometown Roofing this past summer was far and away the best. His crew was thorough, courteous, and professional in every possible respect. Hometown roofing is managed by Mr. Jim Otis, and his professionalism was a breath of fresh air compared to all the others. I never had to lift a finger from beginning to end. You'll be happy you chose Jim! Dennis White

A few months back the facility we work at was in desperate need of repair. Our metal roof was rusty from water damage and starting to leak. We call Jim Otis, whom was recommended by my brother. His company Hometown Roofing was more personal than all the big major companies that we had encountered. We called him early in the morning and he came out that morning to look at our situation.

We were quickly given and estimate and two days later he had a whole crew out giving us a new roof. When they were finished our building looked much better than it has in years. I think it actually improved our flow of business because now when customers look at our building it looks brand new. I highly recommend Hometown Roofing anytime you need your roof repaired.

Hometown Roofing is one of the best roofing companies I have ever worked with ( I work with a lot of them due to my occupation ). Jim Otis is always very helpful, kind and trustworthy. He did our roof a few years back and we have asked him to do our roof again after the storms this year. He is a hard worker and a great guy all around.

Our roof was badly damaged in the hail storm, this spring. We called many roof companies to look at our hail damage and finally we settled on Jim the owner of hometown roofing. He was very genuine and had a was lots of fun to talk to. He's tells it how it is, and doesn't give you then run around. After we talked to Jim his guys came out and within a day or two they had given us a completely new roof. Very efficient operation and i highly recommend them!

Home Town Roofing was highly professional and fast. They came to my house after a big hail storm and had several options available to me after the storm. Now my roof is as good as new thanks to them!

I have dreaded having my 13 year old roof worked on due to all the scary stories out there. One of my friends connected me to hometown roofing and everything went right from there. Jim came over promptly and had the inspection ready within 24 hours. I decided to go with hometown roofing because they appeared to be very client focused. I was given a view of the entire process in advance.

We are a commercial facility, and our metal roof was heavily damaged in last month's hail storm. We needed a company to fix it and our friend Jim was the first to come to mind. He gave us the best treatment and showed us the best roofing products money could buy. Instead of getting a cheap metal roof like we had been planning he worked with the insurance company and allowed us to get a much longer lasting metal roof. Thanks so much for your help!

Jim Otis has installed several roofs for us. Excellent quality of work and materials. Most importantly his prices are fair and he keeps his promises! Additionally, he is an expert in dealing with insurance companies. Thanks, Jim and Hometown Roofing!

Hometown Roofing from Richardson did a top notch job at our house today. Very professional and he explained in detail once all the work was complete. Thanks again for a job well done guys!

Description of work: Hail damaged 2 slopes of roof. Jim from Hometown, doing the roof next door, asked his project manager Stella to come and knock on my door to allow Jim access to our roof. We had just had our roof turned down by our insurance company a few months before so I was not interested.

After recent hail storm I was concerned about my roof. There was some visible damage to my carport and fence. Fairly new to the area I started to make inquiries about roof replacement and getting an inspection.

Description of work: Hail damaged 2 slopes of roof. Jim from Hometown, doing the roof next door, asked his project manager Stella to come and knock on my door to allow Jim access to our roof. We had just had our roof turned down by our insurance company a few months before so I was not interested. He persisted and I relented. He told me the shingles on my roof had recently stopped being produced so the insurance company would have to replace the entire roof.

With that information I gave him a copy of my previous claim and told him he could try but I was leaving town and left the WHOLE process in his hands. Gone for two weeks I returned to find out it was all taken care of. Now the process began. First thing was due diligence on Hometown, checked out perfect. Jim Otis is one of the most trusted, customer oriented contractors I have encounter.

He knows the process better than most adjusters, bank inspectors and certainly he is a strong advocate for the homeowner. The bank where we had our mortgage did not make it easy. Nothing about roof replacement is exciting or rewarding unless you keep your eye on the ball, "your new roof." Jim and the entire Hometown crew made it as easy as it could get.

The work began, it's messy, noisy and the crew worked long hours. We found the crew to be polite and tried very hard to clean up best they could at the end of each day. The best decision we made was to hire Hometown. Getting a new roof is like a root canal: necessary, unpleasant, painful during the process and when it's over a great relief. Jim and his crew did a great job, worked hard and the finished product is gorgeous. Best of all no leaks, no call backs to fix problems.

I work in the building products industry. This company is one of my customers and when I needed my roof replaced Jim at Hometown roofing came first and was highly recommended by some of my acquaintances. Jim came with his sales person Stella and they were extremely knowledgeable. Their crew was extremely fast and they had me up and running in no time.

Jim did an excellent job for me. He really couldn't have been more accommodating. They kept my house clean while they worked and followed up with me after they finished to make sure I was satisfied. I would highly recommend them!