At BRASCH HEATING & COOLING LLC, we are a small family owned and operated company here in Omaha, NE. Our goal is to keep your Omaha heating and cooling needs under control by serving you with great, reliable and prompt service with experienced and certified technicians. We offer a service and repair crew to fix all makes and models of today's most complex heat pumps, high efficient furnaces and Air Conditioners 24 hours a day.We also specialize in Indoor Air Quality and humidification as well. We offer Aprilaire filters and humidifiers at lower prices and are proud to offer you the best equipment in the industry.
Business details
- Year established: 2011
Reviews (18) Jill Krajicek
May 28, 2022
Jared Anderson
Oct 25, 2021
Y.
Jun 28, 2021
Where do I begin they installed the outside ac unit and from the beginning it never worked like I would like they came out and added Freon and did a little better but still had issues. The next year it was the same thing I called twice and they never came out well I called 2021 well lucky for them the labor warranty had expired two months ago and said why didn't I call before and I told them I did for the past two years then they changed it to well I have other customers and apparently it's only one person working.
How can one person take care of all the customers and if you pay extra he will come out to you early I would have to wait till July I guess my labor warranty doesn't matter. Save yourself a headache and money and go to a real company.
How can one person take care of all the customers and if you pay extra he will come out to you early I would have to wait till July I guess my labor warranty doesn't matter. Save yourself a headache and money and go to a real company.
Brian Paredes
Jun 20, 2021
Critical:Professionalism, Quality, Responsiveness, Value Called a month after installation and every year after, most of the time he was not responsive. Once the warranty ran out, he stated it wasn't his fault that he never answered, that he is one person with thousands of customers. Very unprofessional, use a real company with more than one employee. Service:AC installation
Adam MacKenzie
Mar 26, 2020
Larry Strode
Nov 24, 2018
Shane and his entire crew are true craftsmen. They showed up on time and ready to work, they replaced my old HVAC system with no problem in just over six hours. Checked all operations of heat and cooling to make certain of no problems before leaving and cleaned up the entire area so I did not have to do anything. The other bids I had were for mid- grade same brand, Shane gave me a better deal on the top of the line equipment. I am very pleased with the deal and work thy did for me. You can't find a better company for all of your heating or cooling needs.
Corby Bender
Nov 15, 2018
I got a bigger, better, SEER 16 unit for the same price as a smaller 13 SEER unit elsewhere. Installers were knowledgeable and friendly, answered all questions, and the the follow-up interaction was great. This is what you want when dealing with a business.people who care even after they've been paid. A+. Call Brasch first, you can't go wrong with these folks.
Brandi L.
Aug 10, 2018
I called Brasch in desperate need of getting my air conditioner fixed. Although they were extremely busy, they made a point to be friendly and professional. They delivered on their promise to be out on the same business day. I was extremely happy with the professionalism and friendliness of the tech that came to the home. I would highly recommend this company.
Gordon
Feb 14, 2018
F. L.
Dec 26, 2017
I had different company's give me an estimate on a new furnace/ac for my aging one. I chose Brasch and am so glad I did. They went WAY ABOVE just doing the job. My unit was very old and the space they had to work with was very limited, but they did not let any of that interfere the job. Not only did I receive a new unit, but I feel I also have a new friend in Shane.
StevenTami Brennan
Dec 17, 2017
Mary Beth W.
Oct 30, 2017
I have used this company probably 5 times within the last 6 years. It's always been repairs of course when it's freezing cold. They are courteous, professional, knowledgeable, empathic, respectful, prompt, clean, and honest. I highly recommend them and will be a repeat customer even if when I move. They're the best!
Debbie
Oct 20, 2016
After a summer of 90 degree heat and no working air conditioner after 3 visits from another provider, I was leery of calling another contractor. To my surprise, not only did Shane and his staff come out immediately, they were honest about the issues and costs. They showed up on time, did what they said they would and honored the warranty when a further issue developed.
G. K.
Apr 30, 2016
Kevin E.
Jun 21, 2015
Cannot recommend enough. Owner Shane is a straight shooter, who will explain every question you have without trying to upsell you. He is more interested in you being happy and keeping your home cool than maximizing his bottom line. We had a few small hiccups with our unit, and we had people out to the house within an hour each time we called. Recently, they were out until 930 pm on a 95 degree saturday fixing an issue with the manufacturers equipment. Free of charge! I could not be more pleased to be a customer. Would HVAC again.
Jac
May 21, 2015
Alex Jensen
Oct 23, 2012
This guy is a really good guy. Its relieving to know that TRUE customer service still exists out there today. This guy was very understanding to our current situation when our air conditioning went out after returning from vacation. He set up a service appointment for noon that day. All other places we called required 48 hours or more to respond. A great company and a great owner.
Alex Jensen
Jul 23, 2012
